Our Contact, Sara, was amazing, nothing was too much trouble and she offered lots of options and advice for a cruise we were considering, even selecting the best cabin for us. She also worked within o... Ver más
Localización
Cambiar localizaciónUnit 17a, Vicar Lane Shopping Centre, S40 1PY Chesterfield, Derbyshire, GB
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Consulta las opiniones de los clientes
Lovely 🥰 helpful ladies!! Thanks .. Had no idea about Amsterdam.. came out understanding Frm staff and of course booked
Ellie the advisor who dealt with my booking in the Chesterfield branch of Hays was so very helpful, nothing too much trouble.
The help given by your personal travel expert (Andy) , he guided throughout which resulted us booking a destination we’ve never been to(Malta). Found Andy to be very knowledgeable in all aspects... Ver más
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Unit 17a, Vicar Lane Shopping Centre, S40 1PY, Chesterfield, Derbyshire, Reino Unido
- 01246794048
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Very friendly and helpful staff
Very friendly and helpful staff, informative but not too pushy. Nothing seemed like too much trouble when asking questions if they didn’t know they would ask other members of staff or investigate further on the internet. They made the whole experience enjoyable I would recommend and go there again in the future rather than spending hours trawling the internet.
Roll on my holiday
Well they sorted my holiday for me .lovely team they were .It was the manager who took my booking very nice person. You could have a laugh with that team. If this holiday goes to plan .I will book again with them .sure it will go to plan just not booked a holiday abroad for a good few years
Very helpful and knowledgeable staff. Answered our questions .
Very helpful and knowledgeable staff.
The helpful staff went above & beyond…
The helpful staff went above & beyond to ensure we got the holiday we wanted
Had a wonderful visit yesterday…
Had a wonderful visit yesterday afternoon. It was very busy but the wait wasnt too long. Sara was very helpful, offering lots of suggestions and listening to what I wanted. The offer of a drink was also very appreciated on such a warm day! Would definitely recommend.
Ellie was brilliant with us sorted are…
Ellie was brilliant with us sorted are holiday for next year definitely recommend visiting hays travel
Staff very good helpfull
Excellent!!!!Spoke to Elfi told her my…
Excellent!!!!Spoke to Elfi told her my requirements Left it with her overnight Next morning she Got me everything I asked for and more at a Fantastic price … Will definitely us Hays again!!! Brilliant Staff .Well trained and polite and friendly Thanks once again….
We booked our holiday through Ellie H…
We booked our holiday through Ellie H and Leanne and we had such a great experience from start to finish, everything was so easy and completely stress free. They were both really helpful, friendly, and made the whole process feel effortless.
We felt totally looked after, and it took all the worry out of planning. We can’t wait for our trip and will definitely be booking with them again. Highly recommend.
Booking flights
I’d previously popped in to ask about them booking 3 flights for me given the current situation around the world.
I visited on Sunday but wasn’t able to complete the process due to needing to check times with friends.
Went back on the Monday and all sorted to my satisfaction. All staff friendly and efficient. With thanks to Sara and the person completing it all Ellie.
Now I can sit back and sort everything else 🙂
Holiday booking
Great experience from start to finish. Elle was amazing as were othet staff who helped with our search. Regular contact by telephone was appreciated. Nothing was any trouble and we eventually booked the perfect holiday for us. Thank you Hays Travel we will certainly come to you again
Top customer service help given by your personal travel expert.
The help given by your personal travel expert (Andy) , he guided throughout which resulted us booking a destination we’ve never been to(Malta).
Found Andy to be very knowledgeable in all aspects of our enquiry. Nothing was too much trouble for him.
Could not fault customer service - Well done !
Will most certainly be using Hays travel again.
Thank you
Martin & Val Miller
Friendly and polite staff
Ellie at chesterfield was Friendly and helpful. She found us a good deal on our cruise and says she will be available to help anytime we need anything.
Simply The Best
I was really please with the customer service ive recieved from Sara & Davina obviously two very experienced ladies & I enjoyed the banter with both of the ladies.
Regards
Dean Clarke
When I booked
When I booked, the travel agent, Sara, informed me that final balance was due on the 7th July so I set up a direct debit to take it automatically - I paid half of the full amount up front. I have been back in the branch today to add my sister to the booking and was informed that final balance is actually due on 24th May which is significantly different. When questioned, Sara was aware of the date and when I told her she hadn’t informed me of it she was VERY dismissive of me as if it didn’t matter, which it very much does as it impacts the budgeting I had planned. I was quite upset with her attitude, however, Leanne was looking after us today and she was WONDERFUL. She was very helpful and pushed the date as late as she could. Overall, the experience has been very good but the attitude of Sara today really pulled the overall score down.
My travel agent devena at chesterfield
Friendly staff
Friendly staff. Very helpful, can,t do enough to help you. Would recommend to anyone who wants a holiday.
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