Hays Travel - Cramlington Opiniones 

1786
TrustScore: 5 sobre 5

5,0

K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... Ver más

Valorada con 5 estrellas sobre 5

Our family wouldn’t use any other travel agents …. The Cramlington Branch is our favourite Lisa the Manager and her staff are so helpful and patient 100%the best !!!!

Valorada con 5 estrellas sobre 5

Very helpful knowledgeable and friendly love to book my holidays with this shop. Richard has the most wonderful attitude and patience when we ask him to find us a holiday ! Thanks again Richard 😊

Valorada con 5 estrellas sobre 5

I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, Reino Unido

  • 01670 897395

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(1786)

119.579 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely experience as always

Lovely experience as always. Bridget handled the new booking in her usual friendly and professional way. Nothing too much trouble,all my requests and questions answered and dealt with. As usual had a good interaction with all the staff,always feel comfortable when I am in their company.

30 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team and that all your requests were handled professionally.
Bridget :)

Valorada con 5 estrellas sobre 5

Fabulous customer service from debs in…

Fabulous customer service from debs in Cramlington, 5*

29 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

Thank you for your wonderful review! We are so pleased to hear you received fabulous customer service. We truly appreciate your kind words.
Thanks, Debs :)

Valorada con 5 estrellas sobre 5

Really friendly and knowledgeable staff…

Really friendly and knowledgeable staff helped to booked the perfect for us

29 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

Thank you so much for your lovely feedback! We are delighted to hear that our team was able to assist you in finding exactly what you were looking for.
Thanks, Lisa :)

Valorada con 5 estrellas sobre 5

They were very helpful to find my…

They were very helpful to find my holiday that I wanted and it was a great service and I booked my holiday straight away

29 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

Thank you for your wonderful feedback! We are so pleased we could help you find the perfect holiday and make the booking process easy for you. We hope you have an amazing trip!
Thanks, Debs :)

Valorada con 5 estrellas sobre 5

My friend and I went in to pick our…

My friend and I went in to pick our tickets up for Crete and spoke to Lisa(manager) who sat with us and got us another holiday for next year we have a fantastic rapport with the staff and always are dealt with respect .If we have any queries they are happy to help or sort them out .To be fair my friend and I never go anywhere else to book our holidays xx Thank you Lisa and team at Hays Cramlington

27 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so pleased to hear about your positive experience and appreciate your kind words. It's wonderful to know that our team consistently provides respectful and helpful service. Thank you for your continued loyalty!
Thanks, Lisa :)

Valorada con 5 estrellas sobre 5

Deb gave us first class service as…

Deb gave us first class service as usual , always a pleasure to go into cramlington branch

25 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so pleased to hear you value our service and had a first-class experience with us.
Thanks, Debs :)

Valorada con 5 estrellas sobre 5

Very pleasant helpful staff

Very pleasant helpful staff. Helped get the holiday sorted quickly and easily as I have always had in the past.

25 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We're so pleased our staff could help you sort your holiday quickly and easily. Thank you for your kind words!
Thanks, Bridget :)

Valorada con 5 estrellas sobre 5

All the staff are really helpful and…

All the staff are really helpful and knowledgeable special mention for Max Lisa and Bridget who have helped me over the years

21 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so pleased to hear our team has been so helpful and knowledgeable over the years. Thank you for your kind words.
Thanks, Max H :)

Valorada con 5 estrellas sobre 5

Staff customer service

Bridget was extremely knowledgable, helpful and patient whilst arranging our cruise.

19 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so pleased to hear our team provided such excellent service. Thank you for sharing your positive experience with us.
Thanks, Bridget :)

Valorada con 5 estrellas sobre 5

Our travel advisor was very helpful and…

Our travel advisor was very helpful and informative about details on resorts we looked at big help

19 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We're so glad our advisor was helpful and informative. Thank you for sharing your positive feedback!
Thanks, Max K :)

Valorada con 5 estrellas sobre 5

I came into shop looking for a last…

I came into shop looking for a last minute holiday for me and a friend who was in need of a break after losing her partner recently. Jersey took the time to sort through my requests and options and printed off a few of the ones I preferred. I came back to shop after discussing with my friend to book. Jersey again was very helpful and got us sorted without any fuss. It was so easy. Thank you Jersey

19 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We're so glad we could assist you in finding a last-minute holiday. It's wonderful to know we made the process easy and stress-free for you and your friend. We appreciate your kind words.
Thanks, Jersey :)

Valorada con 5 estrellas sobre 5

Deborah was extremely pleasant and…

Deborah was extremely pleasant and efficient - found us a great holiday .
She explained everything clearly , very perceptive to our requirements.

18 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We're so pleased you had a great experience with us. We appreciate your kind words and are glad we found you a wonderful holiday.
Thanks, Debs :)

Valorada con 5 estrellas sobre 5

Great service

Our consultant Faye was so helpful, very knowledgeable and understood what we were looking for. she made the booking process easy and seamless which took away any stress we would have had booking this ourselves.

16 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Faye :)

Valorada con 5 estrellas sobre 5

Great service…

We have always received very good service from Hayes Travel.

28 de mayo de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)

Valorada con 5 estrellas sobre 5

Lovely shop to go into

Lovely shop to go into. The staff are very friendly and has a lovely atmosphere

14 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)

Valorada con 5 estrellas sobre 5

Excellent service …

The service we received was first class Deb was frenly and helpful fond us the perfect cruise and also looked for another one but dates did not suit us at this time but we will be back to sort out another cruise for next year .

14 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)

Valorada con 5 estrellas sobre 5

Warm and friendly service

Warm and friendly service from the start, Amelia was very knowledgeable and able to find us exactly what we were looking for! First rate! Will definitely book with Hays Travel Cramlington again

13 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)

Valorada con 5 estrellas sobre 5

Everything the representative was very…

Everything the representative was very helpful and pleasant nothing was a problem

12 de junio de 2026
Logotipo de Hays Travel - Cramlington

Respuesta de Hays Travel - Cramlington

We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más