Hays Travel - Darlington Opiniones 

1627
TrustScore: 5 sobre 5

4,9

40 High Row, DL3 7QW Darlington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our recent experience was very good. We have used your company on several occasions and always found the staff to be very helpful and knowledgeable. We would definitely be back again and would recomme... Ver más

Valorada con 5 estrellas sobre 5

Owen was efficient and extremly helpful. He found exactly what we wanted for our break in Malta and offered useful and relevant advice.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1627)

119.579 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

As always great value for money no…

As always great value for money no stress and staff can not help you enough Dannielle M was amazing lady chatting about holidays and family she is a credit to your company.

14 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Thank you so much for your review :) I really enjoyed booking your holiday! I hope you both have a fab time and look forward to seeing you in the future! Thanks Dannielle :)

Valorada con 5 estrellas sobre 5

Cameron your a star

We have just started to use Hays as our preferred booking agent, they helped us a great deal in sorting our travel plans, however when we went in the next time to book there was just a young gentleman called Cameron who is still training, but we all have to start somewhere, and I’d just like to say what an asset he is to Hays travel, he went above and beyond, if he wasn’t sure about something he asked for advice, an absolute delight to book with him so much so we called in again yesterday and booked another holiday with him. Thank you Cameron

12 de junio de 2026
Opinión espontánea
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Thank you so much for your kind words, We really appreciate your feed back and we are so happy to hear that Cameron found you some holidays! :) Thank you for coming back to us, We look forward to seeing you again in the future! Thank you - team darlington centre!

Valorada con 5 estrellas sobre 5

Not been pushed into a booking

Not been pushed into a booking
Having all options explored
Chloe was amazing

11 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Thanks for taking time to leave this review! I will make sure this gets passed on to Chloe :)

Valorada con 5 estrellas sobre 5

Wonderful staff

Wonderful staff, so very helpful. Lovely Cameron has been amazing.
So looking forward to booking with you again soon.
Thank you all.

22 de mayo de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hello,

Thank you for the lovely review and taking the time to rate the service you received, it will be passed on to Cameron :)

Thanks Amy

Valorada con 5 estrellas sobre 5

Got what I wanted in a short time

Got what I wanted in a short time. Very knowledgeable lady with lovely telephone manner I will definitely be using her again x

9 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hello,

Thank you for the lovely review and taking the time to rate the service you received, it will be passed on :)

Thanks, Katie

Valorada con 5 estrellas sobre 5

Easy booking

Polite, friendly, informative, covered all angles. Easy transaction Katie was 10/10

9 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hi Debbie,

Thank you so much for leaving a review and the lovely comments, it was a pleasure booking your holiday :)

Thanks, Katie

Valorada con 5 estrellas sobre 5

Welcoming

Welcoming, eager to help, prepared to give the time required to get us the best holiday

9 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hi Andrew,

Thank you so much for the kind words and taking the time to rate the service :)

Thanks, Katie

Valorada con 5 estrellas sobre 5

It's never too much trouble for the…

It's never too much trouble for the staff in the shop to help us find what we're looking for and within our budget. The service is second to none and we wouldn't book with anyone else

1 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hi Paul,

Thank you so much for the lovely comments! It's a pleasure and we look forward to seeing you again in the future :)

Valorada con 5 estrellas sobre 5

Chloe was excellent

Chloe was excellent as was your main office team who sorted out my complicated travel arrangements

7 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Thank you for your lovely comments i will make sure they are passed to Chloe.

Valorada con 5 estrellas sobre 5

The young lady went above and BnYond to…

The young lady went above and BnYond to help fine the rigth hoilday for me am very greatful as I didn't have a dig Budget but she managed

6 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hello,

Thank you so much for the kind words, it is very much appreciated and we look forward to seeing you in the future :)

Valorada con 5 estrellas sobre 5

Friendly and efficient

Friendly, helpful and sorted everything quickly .

2 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Thank you very much for the kind words, it is very much appreciated :)

Valorada con 5 estrellas sobre 5

Chloe was very efficient

Chloe was very efficient , pleasant and friendly .

1 de junio de 2026
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Hello,

Thank you very much for taking the time to leave a lovely review, it is very much appreciated and will be passed on :)

Valorada con 3 estrellas sobre 5

This review is NOT a complaint against…

This review is NOT a complaint against Hays.Not a pleasant replacement choice of destination & hotel, after we paid an extra £200. Ive booked with Hays & jet2 many times, but our recent holiday was not worthy of 5 stars. Sunny Beach Corfu. Ive had 3star holidays, much nicer, both in quality, Room, service, food & entertainment, to name a few. The description of near by cafes, restaurants etc, was vastly overrated., Hotel info' was poor. Couldn't find a jet2 rep. The animation team did not make any effort to speak English. Everything was dedicated to French holidaymakers. Excessively loud music round each pool & bar. Not pleasant to be there & certainly would advise Hays NOT to recommend the venue.

30 de mayo de 2026
Opinión espontánea
Logotipo de Hays Travel - Darlington

Respuesta de Hays Travel - Darlington

Thank you for taking my call this morning, I am sorry to hear of the disappointment on your holiday however I am pleased to hear that this is not aimed at ourselves. As mentioned we will be happy to forward a written complaint over to Jet2holidays once received. We look forward to seeing you in branch soon. Kind Regards, Natalie

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