Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!
La empresa ha respondido
Lydia at mold office was most helpful and aware of our requirements.we managed to get exactly what we were looking for.All the staff were friendly and positive in their approach.
La empresa ha respondido
Laura M helped get a great holiday and booking completed by Katie. Always helpful and informative here and the reason we’ve used them for all of our holidays for the last decade.
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
The Cross 4-5, CH7 1ER, Mold, Wales, Reino Unido
- 01352 757000
4,9
Excelente
631 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I love the fact time and care is taken…
I love the fact time and care is taken to find the holiday you are looking for. Staff are friendly, helpul and experienced.
Even when it takes time they are so helpful not to mention efficient.
26 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback Mrs Stott, we do like to make sure that the holiday is just perfect for you by paying attention to all the details. We will be sure to pay on your comments, thanks again!
Staff always very helpful
Staff always very helpful, takes all the messing about for us, will carry on travelling with you.
Thank you.
Jill Morris.
22 de julio de 2026
Respuesta de Hays Travel - Don Bircham Travel
Hi Jill, so glad that you are pleased with the help that you receive in booking your holidays. It is our pleasure ! Thank you for your lovely comments.
My husband and I always have an…
My husband and I always have an extremely positive experience with Hays Travel, Mold. The staff are really friendly and patient. Debbie is our go to member of staff and she never disappoints, making sure we’re completely satisfied with our choices. We love the personal touch and always get that with Hays.
20 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is always a pleasure to book the wonderful holidays for you and your husband and i know Debbie appreciates your loyalty
Respuesta de Hays Travel - Don Bircham Travel
Thank you so much. We are so pleased to hear that you found our service attentive and the booking process straight forward. We truly appreciate your positive feedback.
The lady I dealt with Lydia was very…
The lady I dealt with Lydia was very helpful and knowledgeable and got the cruise we selected less expensive than other quotes I’d received.
Will definitely go straight to Lydia at Hays Travel next time as I’m confident that I’ll get the best deal available.
20 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased to hear that we managed to find you the best price for your selected cruise and are thrilled that you would use us again in the future
Great service!
We always get a lovely welcome at the Mold shop..the ladies are brill. They are genuinely interested in how your holidays went.
Christine found us a really good deal for a holiday for next year, she is diligent in her work and extremely knowledgeable about travel..pros/cons and tips! This helps us make the best decisions for us. We very much appreciate her. Our tickets were ready for our up coming holiday, printed etc..so grateful. We have a Hays money travel card so we added currency.. all in all fantastic service. Thank You
20 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Sandra, it is always a pleasure to assist you with your holiday plans
I feel over the years I have got to know exactly what you require
Thank you for your review
5* Service
Lydia was brilliant from the start, she worked with us and found us a great deal. The process was smooth from the beginning and nothing was too much trouble. I wouldn’t go anywhere else to book my holiday
20 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is fantastic to hear that you were pleased with every aspect of booking your holiday and look forward to assisting you on future holidays!!
Very good service
Very good service. Lady very helpful and patient. Found our holiday after suggesting alternatives.
19 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased to hear that you were happy with the service you received and found our consultant to be helpful and patient
Used 'Hayes' many times and and it has…
Used 'Hayes' many times and and it has always been a pleasant experience. This time was no different ( thanks to Lydia).
18 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience with our team again and thank you for your loyalty.
Kind Regards
Hays Travel, Mold.
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is always a pleasure to book your wonderful holidays and look forward to assisting you on future plans
Hays mold travel company Excellent Experience
Hays travel Mold always excellent, the all mold team are excellent, big thankyou to Laura Bellis, great service sorts everything out for us.
15 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear that Laura provides excellent service and sorts everything out for you. We truly appreciate your kind words and your loyalty.
Kind Regards
Hays Travel, Mold.
11/10 From Debbie.she done everything…
11/10 From Debbie.she done everything she could to help me .I Want to say well done Hays travel.100 per cent I will use you ln future.
14 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
We are so happy to hear about your excellent experience and appreciate your kind words. We look forward to assisting you again in the future!
Kind Regards
Hays Travel, Mold.
Very helpful and informative
Very helpful and informative. All questions answered. Will definitely use Hays all the time.
11 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service helpful and informative, and that all your questions were answered. We truly appreciate your loyalty and look forward to assisting you with all your future travel plans.
Kind Regards
Hays Travel, Mold
friendly and helpful staff nothing was…
friendly and helpful staff nothing was to much trouble always used the mold branch and will continue to do so
11 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. We are so pleased that you have continued to book your holidays through us and hope you have a wonderful time away!
Staff where very helpful and very…
Staff where very helpful and very knowledgeable .
8 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review. It is always a pleasure to book your lovely holidays and hope that you have a fantastic time away
Lydia, great travel agent!
Lydia in the Mold branch was an absolute star, she went above and beyond to help me find a holiday. I've not used a travel agent before but I will definitely be returning to Hays to book my next trip.
8 de agosto de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for taking the time to leave your kind review
It is wonderful to hear that our service exceeded your expectations after not using a travel agent before and are so pleased to hear that you will book with us again in the future!!
Respuesta de Hays Travel - Don Bircham Travel
Thank you so much for your lovely review. It was a pleasure to help you book your upcoming holiday. :)
Respuesta de Hays Travel - Don Bircham Travel
Thank you for your fantastic review and continued support! Your kind words mean a lot to us.
Excellent service and support given by…
Excellent service and support given by Emma.
29 de julio de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you so much for your continued support. We are so pleased to hear that you received excellent service and support from Emma.
Fabulous service from Jess
Fabulous service from Jess. Told her what we wanted and she got us the best deal for the best price. Thanks Jess.
22 de julio de 2026
Respuesta de Hays Travel - Don Bircham Travel
Thank you for your wonderful feedback! We are so pleased to hear Jess was able to find you such a great deal.
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