Hays Travel - Don Bircham Travel Opiniones 

631
TrustScore: 5 sobre 5

4,9

The Cross 4-5, CH7 1ER Mold, Wales, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my first experience of booking a holiday with Hays travel but certainly won’t be my last. Excellent service and staff went above and beyond to find a holiday that suited us. Thank you!!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lydia at mold office was most helpful and aware of our requirements.we managed to get exactly what we were looking for.All the staff were friendly and positive in their approach.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura M helped get a great holiday and booking completed by Katie. Always helpful and informative here and the reason we’ve used them for all of our holidays for the last decade.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • The Cross 4-5, CH7 1ER, Mold, Wales, Reino Unido

  • 01352 757000

4,9

Excelente

TrustScore: 5 sobre 5

631 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(631)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thankyou Laura

Laura was very helpful, friendly and efficient.

21 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Hi Catherine,

Thank you so much for your wonderful 5-star review! We are so pleased to hear that you were happy with Laura's service. She is a valued member of our team. We truly appreciate your kind words.

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

Lydia is extremely helpful

Lydia is extremely helpful, knowledgeable, and always goes the extra mile to make sure everything is taken care of. She is friendly, professional, and takes the time to understand exactly what you’re looking for before finding the best options. Her attention to detail and excellent communication make the whole booking process smooth and stress-free. I always feel confident knowing Lydia is handling my travel arrangements, and I wouldn’t hesitate to recommend her to anyone looking for outstanding service.

29 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Hi Ria,

Thank you so much for your wonderful review! I'm so pleased to hear about your positive experience with Lydia and that you feel confident with your travel arrangements. We truly appreciate your recommendation.

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

Brilliant experience

Brilliant experience, Laura as always was helpful and very patient with me. She always offers great suggestions when I’m looking to book a holiday.
Thanks again

26 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear that Laura was helpful and patient, and offered great suggestions for your holiday. We appreciate your kind words!

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

Having booked previously

Having booked previously. The experience was such that I didn’t hesitate to use them again. Stress free holiday

19 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave such a kind review! We are so pleased to hear that your previous experience led you to book with us again, thank you for your loyalty, it truly is appreciated.

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

Excellent service and excellent staff

Excellent service and excellent staff

26 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service and staff to be excellent. Your feedback is greatly appreciated.

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

As usual very helpful in finding a trip…

As usual very helpful in finding a trip for us

25 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased we could help you find exactly what you were looking for and assist you with your trip.

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

First class service

Love this company to deal with. We went into the store not really knowing if what we wanted, was something they could do for us. Turns out, they could, and gave a first class service. Have recommended to all my friends and they have booked through Hayes too. They keep us informed leading up to the holiday and provided a substantial information pack. 5 stars ⭐️⭐️⭐️⭐️⭐️

6 de enero de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your wonderful trip to Italy and hope you had a fantatsic time away

Valorada con 5 estrellas sobre 5

Cruising

Laura B was extremely knowledgeable and very helpful in arranging our cruise. Nothing was too much trouble for her as she is dedicated to getting things right for the customer.
Thanks Laura

17 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your wonderful cruise for birthday celebrations, and i hope you have an amazing holiday!!

Valorada con 5 estrellas sobre 5

Laura helped us find exactly what we…

Laura helped us find exactly what we wanted , talked us through all out options , even though this is the 5th P&O cruise we have booked via Hays , things change in both life styles and health, we where very happy with our choice and help. Thank you Laura

9 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book the cruise for you and your husband and hope you have a wonderful time yet again with P&O

Valorada con 5 estrellas sobre 5

Holiday booking was made very straight…

Holiday booking was made very straight forward. Staff very knowledgable & most helpful

14 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Hi Anne,

Thank you for your wonderful feedback! We are so pleased to hear that your holiday booking was straightforward and that Emma was knowledgeable and helpful. We appreciate you choosing us!

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

Amazing service with lovely helpful…

Amazing service with lovely helpful staff. Thank you

11 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your review. We are so happy to hear that you were pleased with the service you received in store and hope you have a wonderful holiday to Crete

Valorada con 5 estrellas sobre 5

Hayes travel Mold

When ever I contacted Hayes Travel in Mold they did exactly what I requested.

9 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your review. We are happy to hear that you were pleased with the service you received and choose once again to book with us. Thank you!!

Valorada con 5 estrellas sobre 5

I had great communication from Laura at…

I had great communication from Laura at the Mold store. She was very patient with the changing requirements that I had, was very knowledgeable and helpful. I usually book holidays myself online but I was very pleased with the service I received and am happy that I changed to using an agent. Everything was laid out comprehensively in the quote email and the booking process was straightforward over the phone. Laura took the time to advise on best cabins to reserve on our cruise and also clearly explained the flight options. Very happy with all dealings and feel very confident that the continuing process will be very smooth until our departure.

10 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is fantastic to hear that you choose to book with us rather than the internet. We pride ourselves on providing a helpful and friendly service so i'm pleased to hear that you were happy with our consultant. I hope you have the most wonderful cruise!!

Valorada con 5 estrellas sobre 5

Girls holiday

We wanted a girlie holiday and from the moment we went into hays and met Emma who was lovely very informative and helped us book the perfect holiday for us.
Looking forward to our holiday and going back to Hays

3 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your girlie holiday and hope you have a fantastic time in Lanzarote!!

Valorada con 5 estrellas sobre 5

Sorrento

Lydia is extremely knowledgeable, helpful and friendly. All details are fully explained.

8 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Wendy, Thank you for your wonderful 5-star review! We are so pleased to hear that Lydia was able to book you a lovely holiday.

Valorada con 5 estrellas sobre 5

Customer service excellent.

Everyone in the office were very friendly and very helpful.
Everything was explained to me in a easy understandable way and I was guven some realy good advice regarding the cruise.
Have used Hayes in Mold for my first cruise and the whole experience was excellent.

1 de julio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your lovely cruise and are so pleased to hear that you were satisfied with the service you received

Valorada con 5 estrellas sobre 5

Service received by Laura at the Mold…

Service received by Laura at the Mold branch was superb

23 de junio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Hello,

We are so pleased to hear this! Thank you for your kind words regarding the excellent service you received.

Kind Regards
Hays Travel, Mold

Valorada con 5 estrellas sobre 5

The staff at hays travel in mold…

The staff at hays travel in mold continue to provide excellent service. They are knowledgeable, professional and we continue to go there because of their expertise

3 de junio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear our team continues to provide excellent service and expertise. We appreciate your kind words!

Kind Regards
Hays Travel, Mold.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

28 de junio de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your review. We hope you have a fantastic holiday!!

Valorada con 5 estrellas sobre 5

I had a great experience booking with…

I had a great experience booking with Hays Travel - Don Bircham Travel. The lady who helped me was so friendly, welcoming, and easy to get along with. She took the time to answer all of my questions, made the whole booking process straightforward, and I never felt rushed. Her excellent customer service made everything stress-free. I would definitely recommend Hays Travel and will happily book with them again in the future.

20 de marzo de 2026
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Respuesta de Hays Travel - Don Bircham Travel

Hi Amy,

We are so pleased to hear you had such a positive experience with us. We appreciate your kind words about Lydia's friendly and helpful service. We look forward to assisting you with future bookings!

Kind Regards,
Hays Travel, Mold.

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