Hays Travel - Douglas Opiniones 

409
TrustScore: 5 sobre 5

4,8

7/7a Strand Street, IM1 2ED Douglas, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My partner and I have been thinking about a long trip to explore Canada for a while, so we popped into the Hays shop in Strand Street, Douglas. Thinking we would just be picking up a couple of brochur... Ver más

Valorada con 5 estrellas sobre 5

Thanks to Elise she helped very incredibly quick to help my partner get back from Palma after missing her flight. 5 STAR SERVICE FROM HER !!! Will be back to book are family holiday in October with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 7/7a Strand Street, IM1 2ED, Douglas, Reino Unido

  • 01624 671155

4,8

Excelente

TrustScore: 5 sobre 5

409 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(409)

126.307 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent experience booking a holiday

Thomas Taylor the travel consultant handled my enquiry very professionally and nothing was too much trouble.
He was a pleasure to deal with taking his time to explain all the options available to me.

5 de febrero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you Mike for your glowing review .
I will make sure Tom and the Team get to see this review.
Much appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Tom was great

Tom was great

1 de febrero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thanks so much for your review
I will make sure this get's passed to Tom :)
Much appreciated.
Sandy

Valorada con 5 estrellas sobre 5

Hays Isle of Man

Sandy was very professional whilst friendly and made the booking experience a smooth one

30 de enero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thanks for taking the time to write a review & your kind words Simon.
It really is appreciated.
Sandy

Valorada con 5 estrellas sobre 5

Hays Travel Douglas

Sandra the manager was very positive and helpful, despite being short staffed and extremely busy.

30 de enero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for your kind words Harry .
Much appreciated.
Sandy

Valorada con 5 estrellas sobre 5

Sandra was extremely helpful

Didn’t have to look at a brochure, went in and said where we wanted to go. Sandra found what we needed and booked everything.

12 de enero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Glad I could fine you the perfect holiday to to you.
Thank you for taking the time to write a review.
It really is appreciated.
Sandra

Valorada con 5 estrellas sobre 5

Sandy was extremely helpful & was able…

Sandy was extremely helpful & was able to answer all of our questions quickly & efficiently. Very prompt with correspondence. Couldn't have asked for more

9 de enero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for your kind words & taking the time to write a review.
It's really appreciated.
Sandy

Valorada con 5 estrellas sobre 5

Friendly efficient service!

Extremely helpful, knowledgeable and efficient!

5 de enero de 2025
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for your 5* Review Tara.
It really is appreciated and I'm so glad I managed to arrange this special holiday for you.
Sandy
Store Manager

Valorada con 5 estrellas sobre 5

Tom & Phil were great to deal with &…

Tom & Phil were great to deal with & helped me book my holiday without a hitch this weekend. Very warm & welcoming office on Strand Street.

22 de diciembre de 2024
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Respuesta de Hays Travel - Douglas

Thanks so much for your kind words :)

Valorada con 5 estrellas sobre 5

Sandy

I was greeted by a lady called Sandy and from the moment I gave her my holiday plan she took full control taking great care to find exactly what would be most beneficial and enjoyable to my requirements. Pleasant throughout my booking process she went above and beyond ensuring that the flights, hotels and transfers were ideally suitable to my needs giving sound helpful advice throughout the whole exercise. She was patient and understanding and gave advice freely when called upon. We were able to complete the holiday booking with the minimum of fuss and it was an experience whereupon I walked out of the travel agents feeling fully satisfied. Sandy is an excellent member of your company and I can say this because I received assurance, satisfaction and contentment in the short time I was in her presence. Thank you!

29 de noviembre de 2024
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Respuesta de Hays Travel - Douglas

Thank you so much for your kind words, hope you enjoy your holiday. Cair vie - Safe Travels!

Valorada con 5 estrellas sobre 5

Very helpful,knowledgeable and…

Very helpful,knowledgeable and understanding of requirements requested

3 de noviembre de 2024
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thanks so much for the review Mandy.
Really appreciated.
Sandy

Valorada con 5 estrellas sobre 5

Sandy in your Douglas branch was great

Sandy in your Douglas branch was great, very helpful and very informative. We came away very happy and hopefully have chosen the cruise we were hoping to book. It is also good knowing we can just pick up the phone and speak to Sandy if there is any part of our holiday we would like to change or any problems/doubts we have concerning our booking. Thank you Sandy.
Pauline and Simon.

2 de noviembre de 2024
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Respuesta de Hays Travel - Douglas

Thanks so much Pauline and Simon for the lovely review .
It really is appreciated & yes I'm only at the end of the phone
for any help and advise.
Sandy

Valorada con 5 estrellas sobre 5

Easy experience

Great service. Staff were friendly and helpful.

18 de octubre de 2024
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for the lovely review.
I will make sure to pass on to Nicole.
Much appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Complicated request

We called in on the off chance about booking a specific tour and after some negotiation we were asked to wait for a day or two to see if our specific requirements could be met. We were called by Hays a couple of days later informing us our request outdoors be met and would we like to call in and go through the details and see if we were happy with everything. We were very happy and paid in full for the tour required. If you have specific requirements then you couldn’t do better than to go to Hays Travel!

30 de octubre de 2024
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Hi Susan, thanks so much for your lovely review lovely chatting to you :)

Valorada con 5 estrellas sobre 5

Cruise booking

Friendly, helpful team great knowledge and advice to assist with booking choices

29 de octubre de 2024
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for your kind words :)

Valorada con 5 estrellas sobre 5

Sandra was very helpful and very…

Sandra was very helpful and very thorough and very professional. Would not hesitate to book a holiday with her again.

20 de octubre de 2024
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you :)

Valorada con 5 estrellas sobre 5

Holiday time

Recently I visited Hays Travel in Douglas to enquire about a holiday. I was lucky enough to have Sandy look after me, she was amazing, answering my endless questions, going over everything 2 or 3 times, nothing was too much trouble. She found the perfect holiday for me.

19 de octubre de 2024
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for your kind words :)

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