Hays Travel - Douglas Opiniones 

408
TrustScore: 5 sobre 5

4,8

7/7a Strand Street, IM1 2ED Douglas, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My partner and I have been thinking about a long trip to explore Canada for a while, so we popped into the Hays shop in Strand Street, Douglas. Thinking we would just be picking up a couple of brochur... Ver más

Valorada con 5 estrellas sobre 5

Thanks to Elise she helped very incredibly quick to help my partner get back from Palma after missing her flight. 5 STAR SERVICE FROM HER !!! Will be back to book are family holiday in October with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Elise has been very quick to understand our needs and has put together what looks like an ideal package.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 7/7a Strand Street, IM1 2ED, Douglas, Reino Unido

  • 01624 671155

4,8

Excelente

TrustScore: 5 sobre 5

408 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(408)

124.737 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience at Hay's Travel

Great experience, Sandy was very helpful, sorted out all our queries and found us a lovely hotel in Benidorm. Even found we could go full board for a little more than the half board we had intended. Sandy took the time to talk to, and listen to us.

26 de mayo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Hi Kevin and Joan, Thank you so much for your wonderful review.
It really is appreciated.
Sandy

Valorada con 5 estrellas sobre 5

Lovely friendly staff

3 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for your review.
Very much appreciated 😊
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Excellent customer care service and…

Excellent customer care service and support staff very friendly and helpful

6 de mayo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for the lovely review.
This really is appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Hays travel are a wonderful travel…

Hays travel are a wonderful travel company especially the Douglas branch Isle Of Man. I had booked a holiday which unfortunately due to serious ill health I am unable to go on but the Douglas team have been the best very helpful and kind they have gone above and beyond to help me. I I give special mention to Tom a lovely young man very helpful. And thanks to the Hays travel company I give them 10++++

1 de mayo de 2026
Opinión espontánea
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Respuesta de Hays Travel - Douglas

Thank you so much, Janet, Tom is a credit to the team, always so helpful and caring. Kind regards, Louisa

Valorada con 5 estrellas sobre 5

Thomas was very helpful and found me…

Thomas was very helpful and found me the perfect route to travel.

1 de mayo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for your lovely review.
I will make sure this is passed over to Tom.
Much appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Sandy was very helpful in looking for…

Sandy was very helpful in looking for the best deal for where I wanted to go.

1 de mayo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Hi Allie, thanks for your kind words. Sandy is always so helpful! Kind regards, Louisa

Valorada con 5 estrellas sobre 5

Top Friendly Service

Very friendly, open & honest. Treat your trip as if it was there’s so they look into the fine details and really lovely people

Louisa Who helped me book my trip was amazing

16 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Hi Matthew, thank you so much for your review - it's always a pleasure to assist our lovely customers finding their perfect holiday. Kind regards, Louisa

Valorada con 5 estrellas sobre 5

A travel experience

Sandra takes the time to answer any questions or worries. She has a wide subject base and can give recommendations. The environment is warm and friendly.

10 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much Ian for your kind words.
It really is appreciated.
Sandra Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Efficient and knowledgeable

5 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for the lovely review. I will make sure this is passed on to Tom who booked your Cruise.
Much appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 4 estrellas sobre 5

I needed to book a hotel

I needed to book a hotel, at short notice and I was happy to get my booking done and at a good price too.

5 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for your great review - very much appreciated. Kind regards, Louisa

Valorada con 5 estrellas sobre 5

Staff were really friendly and…

Staff were really friendly and knowledgeable, great advice and help to meet our holiday requirements, no pressure. Great options on offer

25 de marzo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for your lovely review.
Much appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

We wanted to book a river cruise and…

We wanted to book a river cruise and found the experience very straight forward and well explained.
Sandy was very informative and friendly taking time to advise us as we haven’t done a river cruise before.

4 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thanks so much for the lovely review.
Much appreciated as always.
Sandy

Valorada con 5 estrellas sobre 5

Louisa was Knowledgable

Louisa was Knowledgable , friendly and efficient

3 de abril de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for taking the time to write a review.
I will make sure your comments are passed to Louisa.

Much appreciated.
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Went in early saw Louisa told her what…

Went in early saw Louisa told her what part of the world I was looking at. Then went shopping came back later and she had researched options. With all details great service.

28 de marzo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you for your review.
I will make sure this is passed over to Louisa.
Many thanks
Sandy Hodgkinson
Store Manager

Valorada con 5 estrellas sobre 5

Brilliant I’m a first time Cruiser and…

Brilliant I’m a first time Cruiser and Louisa has made the process so simple. Great enthusiasm and really showed me the process
Carnt wait for the cruise next year

20 de marzo de 2026
Logotipo de Hays Travel - Douglas

Respuesta de Hays Travel - Douglas

Thank you so much for your lovely review, Suzanne, it was my pleasure helping you look for your first cruise! With kind regards, Louisa

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