Hays Travel - Downham Market Opiniones 

700
TrustScore: 5 sobre 5

5,0

Ground Floor, Unit 10 Wales Court, PE38 9JZ Downham Market, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A wonderful experience overall. Millie talked us through all our options and helped us to book next year’s holiday; she also supported my daughter with her options for booking a first solo adult trip.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I like to deal with a person who has the experience and expertise to ensure my trips are as smooth and enjoyable as possible and are at the end of the phone if there are any problems. I have used my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again the staff at Hays Travel were excellent. This time it was Cheryl who sorted our holiday out for us. She was able to source several different holidays which met our requirements. At no po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cheryl was a model of patience when organising my flights for a party of 7 travelling to Shetland. I was very impressed and delighted to receive all the necessary paperwork so promptly. Thank you.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Ground Floor, Unit 10 Wales Court, PE38 9JZ, Downham Market, Reino Unido

  • 01366 383724

5,0

Excelente

TrustScore: 5 sobre 5

700 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(700)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hays Travel are very knowledgeable

Hays Travel are very knowledgeable, helpful and friendly. Nothing is too much trouble and go above and beyond to get the best holiday for you at the best price. Book all my holidays with Hays Travel in Downham Market, Norfolk. Well Done to all the staff.

25 de febrero de 2026
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Thank you for your kind review, it was a pleasure assisting with your holiday. Kind regards, Cheryl

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely knowledgeable, helpful and understanding of our needs

22 de febrero de 2026
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Thank you for your kind review, it was a pleasure assisting with your holiday. Kind regards, Millie

Valorada con 4 estrellas sobre 5

Helpful

the young lady who assisted us with a holiday was very pleasant and helpful.
She took her time and didn't rush us.

22 de febrero de 2026
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Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Emily

Valorada con 5 estrellas sobre 5

Great!

Cheryl is always happy to help us. This is the second holiday we have booked with her. We would highly recommend Hays.

24 de febrero de 2026
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Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Cheryl

Valorada con 5 estrellas sobre 5

Good service …

Very good service from Millie ,nothing was any bother she sorted and provided all what I ask..very please with the service

22 de febrero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie

Valorada con 5 estrellas sobre 5

Vacation to Nashville, Tennesee

Having checked out a potential trip on the internet for 2 adults and a teenage granddaughter to Nashville, we decided that we'd be in a safer place if we booked with Hays Travel rather than organise it ourselves. We used the Hays branch at Downham Market and sat down with Gemma to discuss the trip. She was extremely helpful and found a 'supplier' who was able to offer us the package that suited us. Thank you.

12 de febrero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma

Valorada con 5 estrellas sobre 5

Amazing team especially Mille on this occasion

The whole team at Downham Market branch are totally amazing - I love their tic-tok posts
Millie was super patient with us whilst we decided what it was we exactly wanted this time
Wouldn't use any other travel agent

20 de febrero de 2026
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Thank you for your kind review, it was a pleasure booking your cruise. Kind regards, Millie

Valorada con 5 estrellas sobre 5

Gemma was very friendly and helpful

Gemma was very friendly and helpful. She sorted out exactly what I wanted and booked it 😁

20 de febrero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for the kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma

Valorada con 5 estrellas sobre 5

Millie was super efficient as usual

Millie was super efficient as usual. A real personal service. Thank you

17 de febrero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie

Valorada con 5 estrellas sobre 5

Millie at Downham Market is just…

Millie at Downham Market is just amazing.. she remembered us from previous years and knew exactly what we wanted. So very helpful

17 de febrero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you so much for your kind review, it is always a pleasure assisting with your holiday arrangements.
Kind Regards,
Millie

Valorada con 5 estrellas sobre 5

Gemma provided excellent service…

Once again Gemma provided an excellent service and made booking my holiday a pleasure. I would recommend Hays Travel as there service is so personal and efficient

11 de febrero de 2026
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Thank you so much for your kind review, it was a pleasure assisting with your holiday arrangements.
thanks again
Gemma

Valorada con 5 estrellas sobre 5

Great service

Cheryl was amazing, met my requirements perfectly.

31 de enero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it is always a pleasure assisting you with your travel arrangements. Kind regards, Cheryl

Valorada con 5 estrellas sobre 5

Staff really helpful and considerate.

Staff really helpful and considerate.
Not pushy at all just there for you enjoy and experience your holiday.
Really care and want to know all about your experience when you’ve returned home.
This is Downham market agents but I’m sure all hays travel are the same.

1 de febrero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it is always a pleasure assisting you with your travel arrangements. Kind regards, Millie

Valorada con 5 estrellas sobre 5

Fabulous service staff are very…

Fabulous service staff are very welcoming and friendly and eager to help book your holiday giving expert help and knowledge of holidays and offers...nothing is too much trouble...cant fault the service

29 de enero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holidays. Kind regards, Cheryl

Valorada con 5 estrellas sobre 5

Our situation was a group of 6 friends…

Our situation was a group of 6 friends booking 3 cabins on a Sunday morning in your Downham shop with Gemma. we looked at inside/outside and balcony prices and of course can we have cabins near each other - Gemma was excellent very, very experienced and a credit to your company - Why do I know? Because I've been in the cruise industry for 21 years and can spot great staff a mile off!!

27 de enero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your lovely kind review , it was a pleasure assisting with your holiday arrangements.
Thanks again
Gemma

Valorada con 5 estrellas sobre 5

I found the process of booking my…

I found the process of booking my holiday very easy as Gemma answered all my queries which put my mind at ease.

30 de enero de 2026
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Respuesta de Hays Travel - Downham Market

Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma

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