Hays Travel - Dumfries Opiniones 

840
TrustScore: 5 sobre 5

4,9

4-6 Great King Street, DG1 1BD Dumfries, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sharon had the patience and made the time to look for a holiday in Egypt for us on the required dates and came up with various hotels and flights to look at to choose from. Decided on one and went in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Supported questions, went through all details for holiday, took a fair amount of time and contacted tour provider to confirm also. Just walked in, they were busy but sat down and discussed straight... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent, friendly and helpful service from Diane. She has helped us book several holidays and has always given good advice and answered any questions we may have had about the holiday. Nothing is to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Diane was our travel agent, and has taken care of absolutely everything. We booked a holiday to Fuertoventura and she made sure the hotel was suitable for our needs. Airport assistance was also bo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 4-6 Great King Street, DG1 1BD, Dumfries, Reino Unido

  • 01387417531

4,9

Excelente

TrustScore: 5 sobre 5

840 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(840)

126.693 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff were attentive and very helpful

Staff were attentive and very helpful, over several visits I dealt with all the staff over booking flights and complicated conference dates.
Very satisfied and would use Hayes again in the future.

29 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Thank you very much for your kind words. Appreciate the feedback. Enjoy! Kira, Travel Consultant

Valorada con 5 estrellas sobre 5

Love going into hays Sharon Diane and…

Love going into hays Sharon Diane and all staff are abserlutly brilliant make you feel at home with them have a laugh and can get you what you want and need in a holiday so thank you hays in Dumfries xx

5 de junio de 2026
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Respuesta de Hays Travel - Dumfries

Thank you for your lovely feedback, we really do appreciate it. Great to have a wee laugh whilst getting you all booked up. Thank you for booking with us again. Sharon :)

Valorada con 5 estrellas sobre 5

Excellent Service

I have booked 4 holidays with this travel agents and everytime the service has been excellent, and holidays have been booked with different agents and they all give the same high standard of service.

28 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Appreciate your comments and I'm sure you will have another great holiday when the time comes. Diane,, Assistant Manager

Valorada con 5 estrellas sobre 5

Excellent service

We had avery helpful and informative visit to Hayes in Dumfries with excellent service from Diane

Diane was very patient and gave us all the information we required to book our holiday Diane spent a long time looking at different options with us no question was a silly question

2 de junio de 2026
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Respuesta de Hays Travel - Dumfries

What a lovely review and really appreciate the feedback and if there is anything else that we can help you with, please get in touch. Diane, Assistant Manager

Valorada con 5 estrellas sobre 5

Kira too time to look at all the places…

Kira too time to look at all the places we mentioned and helped us find the best one for us . She was knowledgeable and helpful. X

28 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Thank you for your kind feedback, its very much appreciated. Thank you for booking with Hays Travel Dumfries. Kira :)

Valorada con 5 estrellas sobre 5

Was looking for a weekend away to…

Was looking for a weekend away to lanzarote i rang dumfries branch and spoke to Diane I said we would take any type of board basis within 20 mins she emailed me with different options she found us a cracking deal and within an hour we were all sorted and booked great service thankyou Diane

23 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Aw thank you. Appreciate you taking the time to submit your feedback. Hope you have a great time. Diane, Assistant Manager

Valorada con 5 estrellas sobre 5

Diane was awesome..

Diane was awesome..
She found me a great deal for flights and guided me through every aspect of my journey.

21 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Many thanks for your feedback Mr Bradbury. It is much appreciated and wish you all the best in your new venture. Diane, Assistant Manager

Valorada con 5 estrellas sobre 5

Friendly people

The staff were so helpful, answering all my questions and seeking to get the right acomodation for me.

20 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Thank you for your kind feedback. Glad We could get you sorted. Emmie

Valorada con 5 estrellas sobre 5

As soon as you sat down to enquire…

As soon as you sat down to enquire about holidays they are there for you asking about your budget not trying to sell anything you could not afford they are very professional in there job and once again left with the holiday and price we wanted to pay.

19 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Appreciate you taking the time out to submit your feedback. It is much appreciated. Sharon, Branch Manager

Valorada con 5 estrellas sobre 5

Great deals and fantastic staff

We went in to pay our holiday for August and ended up booking a cruise and holiday for 2027,Diana in hays dumfries is fantastic not pushy gives you the facts and let's you decide we got 2 fantastic deals as usual,keep up the great work Diane and thanks again

14 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Catherine,

We are so pleased to hear you had such a positive experience booking your upcoming trips with us. It's wonderful to know our team provided excellent service. Thank you for your kind words! Diane, Assistant Manager

Kind Regards
Hays Travel Hastings

Valorada con 5 estrellas sobre 5

Booking process completed quickly.

We had phoned the day before to give details of the Cruise. When we arrived at the shop we were able to speak to Diane right away. The booking process was completed quickly. We had asked for Assistance so Diane had no problems completing it. Seats on plane booked too. We had Diane's attention throughout. We felt reassured that everything was covered during the visit.

12 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Thanks very much for the lovely feedback that you have provided. It is much appreciated. Diane, Assistant Manager

Valorada con 5 estrellas sobre 5

My experience is always very good and…

My experience is always very good and helpful. Staff (Diane)very helpful and never in a hurry. Double checks what is needed and passes it on. Makes a difference when some staff have already been or near where we want to go. Cannot fault the service, excellent. No problem when booking.

10 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Many thanks for your lovely feedback. It is much appreciated. Diane, Assistant Manager

Valorada con 5 estrellas sobre 5

Fantastic team…

As always the team at Dumfries work exceptionally hard to get you the perfect holiday no matter your budget & special requirements. Special thanks to Sharon & Diane for finding my holiday & completing the booking 😀 definitely the best travel agents in the area highly recommended using them

10 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Thank you for your lovely feedback Lesley. glad we got you booked up again. Sharon :)

Valorada con 5 estrellas sobre 5

Diane as always very helpful and…

Diane as always very helpful and professional excellent service

2 de mayo de 2026
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Respuesta de Hays Travel - Dumfries

Many thanks for taking the time to submit your feedback on the service that you received whilst in the shop. Much appreciated. Diane, Assistant Manager

Valorada con 5 estrellas sobre 5

Flight Booking to Australia

I was wanting to book flights to Australia and spoke with Hollie. She was so helpful looking to find me the cheapest flights on the dates I wanted. She talked me through everything I needed to do while staying on the phone with me. Booking through Hays was so less stressful than trying to do it myself. I would definitely book through Hays again

17 de abril de 2026
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Respuesta de Hays Travel - Dumfries

Thanks Morag for your kind feedback. It is really appreciated and I'm glad we could make the process that bit easier for you. Holly :)

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