Hays Travel - Exeter St Thomas Opiniones 

853
TrustScore: 5 sobre 5

4,9

14 St Thomas Centre Cowick Street, EX4 1DG Exeter, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We contacted Hays Travel through a Facebook advertisement, we asked for a quote for a Fjords cruise, Laura contacted us and asked a few questions and came back to us with a quote. We rang a couple of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kelly helped us book our holiday she has a lot of expertise she talked us through everything we wanted to know and answered every question many thanks Kelly highly recommend

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Reino Unido

  • 01392 202066

4,9

Excelente

TrustScore: 5 sobre 5

853 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(853)

125.552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful and Friendly Staff…

All the staff ane very friendly and knowledgable. They made mee feel welcomed and a valued repeat customer

22 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your lovely review, it is always a pleasure to book your holidays :) -Hays Travel Exeter

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very professional and most helpful in finding our holiday arrangements and extras such as hotel and car parking requirements.

18 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review, it was a pleasure to book your holidays :) - Theresa

Valorada con 5 estrellas sobre 5

We have always used Hays travel for one…

We have always used Hays travel for one special reason. Trust.! To give an example I ordered Czech currency from Andy in the currency exchange. Later Andy noticedI was flying into Poland and rang me to make sure I had the correct currency.
Also Holly in the shop has been very helpful in arranging my trip. Excellent staff.

18 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review :)

Valorada con 5 estrellas sobre 5

First time I’ve booked this way

First time I’ve booked this way. Super quick responses and really quick and easy to book my holiday.

17 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for taking the time to leave your kind review!

Valorada con 5 estrellas sobre 5

Hayley the lady who helped us was very…

Hayley the lady who helped us was very friendly and she took her time when we had queries to answer the questions and put our mind at ease, also giving us options and comparisons

15 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your lovely review, it is most appreciated :) - Hayley

Valorada con 5 estrellas sobre 5

We had many questions to ask before…

We had many questions to ask before finalising the holiday which were answered in a timely manner which helped immensely to make our decision easier.

13 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind comments, it was a pleasure to book your holiday :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service which was above and beyond expectations. Charming young lady who was able to sort out exactly what we needed.

4 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review, it was a pleasure to book your holiday :) - Hayley

Valorada con 4 estrellas sobre 5

Efficient

Efficient, approachable and helpful.

11 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

We appreciate you taking the time to share your thoughts, and we are so glad to hear that you found my service helpful and efficient, Laura :)

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service

3 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review! It was a pleasure to get this booked for you- Kes :)

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, and friendly

8 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review. It was a pleasure to get this booked for you :)

Valorada con 5 estrellas sobre 5

Esme is the best

The store was busy which clearly shows how popular it is.
I was served by Esme - she was personable, kind, happy, knowledgable and a pleasure to spend half an hour with. I knew where I wanted to go which made my visit quicker than some who visit I imagine.
Esme knew a lot about the area I am holidaying, she organised my silver stay parking at Bristol airport, offered to organise my insurance but I already have that with my bank account. Esme handed me my paperwork and emailed everything to me aswell.
All in all I would definitely visit Hays again and would make a beeline for esme if she isn’t busy!
Thank you Hays and thank you Esme ⭐

8 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review, was a pleasure booking your holiday. We look forward to hearing about your adventures. Kind Regards Hayley

Valorada con 5 estrellas sobre 5

Friendly staff

Very friendly and knowledgeable member of staff

1 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Hi Dean, Thank you for your kind review, it was lovely to chat with you and book your holiday.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful we didn't know where we wanted to go but good advice and knowledgeable.

8 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your kind review Kind regards hayley

Valorada con 4 estrellas sobre 5

I’m a bit disappointed really I used…

I’m a bit disappointed really I used gift vouchers that my dad gave me to pay for a bit of my holiday and after I had paid the balance I got a call asking for more money as they said they were out of date.
I saw no date on the cards
Very disappointed as my dad’s just died and it was one of the last gifts from him I’m thinking after you have paid your balance and left the shop you should not be asked for more money transaction was completed

6 de febrero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for leaving your review. Once gift cards have expired we cannot extend the date any further. We did try and contact head office to make an exception, but they are unable to do this. As discussed with you on the phone, we did discount your holiday by £65 to cover some of the cost- Holly

Valorada con 5 estrellas sobre 5

Holly the Hayes Agent was excellent

Holly the Hayes Agent was excellent. Very professional efficient and effective. Cleary experienced and an asset to the company

30 de enero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for the kind review, it was a pleasure to get this booked for you- Holly :)

Valorada con 5 estrellas sobre 5

Excellent customer service Went above…

Excellent customer service Went above and beyond when our flight was cancelled to New York made all changes simple and less stressful for us
Couldn’t have asked for anything more

27 de enero de 2026
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Respuesta de Hays Travel - Exeter St Thomas

Thank you for your lovely review :) -Kelly

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