We contacted Hays Travel through a Facebook advertisement, we asked for a quote for a Fjords cruise, Laura contacted us and asked a few questions and came back to us with a quote. We rang a couple of... Ver más
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We contacted Hays Travel through a Facebook advertisement, we asked for a quote for a Fjords cruise, Laura contacted us and asked a few questions and came back to us with a quote. We rang a couple of... Ver más
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Kelly helped us book our holiday she has a lot of expertise she talked us through everything we wanted to know and answered every question many thanks Kelly highly recommend
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We really enjoy the personal service we experience,every time we book our holidays at the St Thomas branch. Laura and all her colleagues are very welcoming. We are always confident that they will ad... Ver más
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Staff were very professional, friendly and inviting. Gave clear explanations of our options and pricing with no pressure applied as to which one we chose. Followed up with a phone call on the same day... Ver más
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Reino Unido
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All the staff ane very friendly and knowledgable. They made mee feel welcomed and a valued repeat customer

Respuesta de Hays Travel - Exeter St Thomas
Excellent customer service. Very professional and most helpful in finding our holiday arrangements and extras such as hotel and car parking requirements.

Respuesta de Hays Travel - Exeter St Thomas
We have always used Hays travel for one special reason. Trust.! To give an example I ordered Czech currency from Andy in the currency exchange. Later Andy noticedI was flying into Poland and rang me to make sure I had the correct currency.
Also Holly in the shop has been very helpful in arranging my trip. Excellent staff.

Respuesta de Hays Travel - Exeter St Thomas
First time I’ve booked this way. Super quick responses and really quick and easy to book my holiday.

Respuesta de Hays Travel - Exeter St Thomas
Hayley the lady who helped us was very friendly and she took her time when we had queries to answer the questions and put our mind at ease, also giving us options and comparisons

Respuesta de Hays Travel - Exeter St Thomas
We had many questions to ask before finalising the holiday which were answered in a timely manner which helped immensely to make our decision easier.

Respuesta de Hays Travel - Exeter St Thomas
Excellent prompt customer service with personable and clear instruction.

Respuesta de Hays Travel - Exeter St Thomas
Excellent service which was above and beyond expectations. Charming young lady who was able to sort out exactly what we needed.

Respuesta de Hays Travel - Exeter St Thomas

Respuesta de Hays Travel - Exeter St Thomas

Respuesta de Hays Travel - Exeter St Thomas

Respuesta de Hays Travel - Exeter St Thomas
The store was busy which clearly shows how popular it is.
I was served by Esme - she was personable, kind, happy, knowledgable and a pleasure to spend half an hour with. I knew where I wanted to go which made my visit quicker than some who visit I imagine.
Esme knew a lot about the area I am holidaying, she organised my silver stay parking at Bristol airport, offered to organise my insurance but I already have that with my bank account. Esme handed me my paperwork and emailed everything to me aswell.
All in all I would definitely visit Hays again and would make a beeline for esme if she isn’t busy!
Thank you Hays and thank you Esme ⭐

Respuesta de Hays Travel - Exeter St Thomas

Respuesta de Hays Travel - Exeter St Thomas
Very helpful we didn't know where we wanted to go but good advice and knowledgeable.

Respuesta de Hays Travel - Exeter St Thomas
I’m a bit disappointed really I used gift vouchers that my dad gave me to pay for a bit of my holiday and after I had paid the balance I got a call asking for more money as they said they were out of date.
I saw no date on the cards
Very disappointed as my dad’s just died and it was one of the last gifts from him I’m thinking after you have paid your balance and left the shop you should not be asked for more money transaction was completed

Respuesta de Hays Travel - Exeter St Thomas
Holly the Hayes Agent was excellent. Very professional efficient and effective. Cleary experienced and an asset to the company

Respuesta de Hays Travel - Exeter St Thomas
Excellent customer service Went above and beyond when our flight was cancelled to New York made all changes simple and less stressful for us
Couldn’t have asked for anything more

Respuesta de Hays Travel - Exeter St Thomas
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