Ava was fantastic from start to finish. She made booking our holiday easy and stress-free, answered all our questions, and was friendly and professional throughout. Thank you for all your help—we're... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic service as usual. I never book anywhere else. All the staff are friendly, helpful and knowledgeable. I booked a holiday with Jemma and had to do a slight change to it. One phone call the nex... Ver más
Fantastic Katelyne and Victoria at Falkirk depot really pulled out all the stops Made us at ease and we could feel over the phone that they were doing their best and they did. Collecting our paperw... Ver más
La empresa ha respondido
Mariam was absolutely fantastic, she was very patient, friendly and understanding and really listened to what we were hoping for and went out of her way to get the best deal for my daughter and I. I w... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
101-103 High Street, FK1 1ED, Falkirk, Reino Unido
- 01324278569
4,9
Excelente
873 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Listened to
Listened to, and responded positively! Answered all our questions, many thanks!
8 de julio de 2026
Ava was fantastic from start to finish
Ava was fantastic from start to finish. She made booking our holiday easy and stress-free, answered all our questions, and was friendly and professional throughout. Thank you for all your help—we're really looking forward to our trip!
8 de julio de 2026
Fantastic service as usual
Fantastic service as usual. I never book anywhere else. All the staff are friendly, helpful and knowledgeable. I booked a holiday with Jemma and had to do a slight change to it. One phone call the next day to her and everything was sorted in minutes. Definitely recommend using Hays Travel - Falkirk.
6 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
very helpful in booking our holiday…
very helpful in booking our holiday will defo come back
28 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
So simple and easy to get booked
So simple and easy to get booked. Excellent service.
1 de julio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Brilliant as always wouldnt book…
Brilliant as always wouldnt book anywhere else now
1 de julio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Victoria H
Victoria the manager provided excellent professional, friendly service as always. We highly recommend Victoria and her team to anyone looking for their perfect holiday 👌
23 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Efficient friendly professional agent
Efficient friendly professional agent
Thankyou
29 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Mariam is fantastic!
Mariam was absolutely fantastic, she was very patient, friendly and understanding and really listened to what we were hoping for and went out of her way to get the best deal for my daughter and I. I will definitely be booking my next holiday with Hays!
27 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Really helpful staff
12 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Excellent customer experience.
The service was excellent and that made the booking process much easier.
27 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Margaret was great
Margaret was great. Couldn't fault her customer service, which was polite and patient.
27 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Very friendly and helpful staff
Very friendly and helpful staff, found me a great flight
Have used Hayes regularly and will continue to do so
22 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Friendly & Efficent as always
Friendly, helpful staff who can't do enough to be helpful.
20 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
My holiday booking
As usual great service
Great deal easy to speak to
Takes everything into account
Happy customer 👍😁
21 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
You are welcome as soon as you walk in…
You are welcome as soon as you walk in the door. Victoria was great at finding us exactly what we wanted.
18 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
The time spent with myself and husband…
The time spent with myself and husband to book holiday is that they go above and beyond as I am very particular on hotels and rating but always get the best service and shout out to Victoria (manager)and all her team
11 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
Very pleasant staff and called when…
Very pleasant staff and called when tjey said they would
16 de junio de 2026
Respuesta de Hays Travel - Falkirk
Thank you very much for your kind 5* review
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.