Hays Travel - Falkirk Opiniones 

927
TrustScore: 5 sobre 5

4,9

101-103 High Street, FK1 1ED Falkirk, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Caitlin is amazing, she manages to get me very complicated bookings sorted everytime, I need help. She always goes over & above to get exactly what I need. Very proffessional, friendly & approachable.... Ver más

Valorada con 5 estrellas sobre 5

Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... Ver más

Valorada con 5 estrellas sobre 5

Needed information towards booking a Cruise to Japan / Korea. Was dealt with so well lots of information and help and guidance. Paperwork as usual fantastic. On my last trip everything went amazin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Found us everything we needed for our break away and forwarded other information that we requested. Extremely helpful and friendly. Thankyou


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 101-103 High Street, FK1 1ED, Falkirk, Reino Unido

  • 01324278569

4,9

Excelente

TrustScore: 5 sobre 5

927 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(927)

125.552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always an easy and comfortable…

Always an easy and comfortable experience dealing with hays travel in falkirk.. Never book a holiday anywhere else! You get a deal, they get you a better deal simple as that.

31 de mayo de 2026
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Respuesta de Hays Travel - Falkirk

Thank you so much for your very kind review :)

Valorada con 1 estrellas sobre 5

Not Happy…

The invoice we received from you was completely different from the booking confirmation from Fred OLson.

28 de mayo de 2026
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Respuesta de Hays Travel - Falkirk

Thank you for sharing your feedback.

We are sorry to hear you were unhappy with the service and invoices received from Hays Travel and Fred. Olsen.

We appreciate you taking the time to speak with Caroline on Thursday evening, and we hope this has helped provide reassurance.

Caroline has also sent another email to you this morning outlining all of the concerns you raised.

If you have any further questions, please do not hesitate to contact us directly and we will be happy to assist further.

Valorada con 5 estrellas sobre 5

booking

fast, well knowledgeable staff.nothing was a problem

25 de mayo de 2026
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Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Lauren M (Falkirk Branch) went above…

Lauren M (Falkirk Branch) went above and beyond to get a cruise booked for us. She tried numerous times over a 2 hour period to book an accessible cabin on several different ships, but all accessible cabins were fully booked. Eventually she was successful and found a cruise that we were very happy with.

16 de mayo de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Excellent service

Caitlyn in falkirk branch was amazing helping me organise my trip. Very pleasant and knowledgeable. She was very patient as i was trying to arrange a certain hotel. I would recommend Hays Travel to anybody.

10 de mayo de 2026
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Respuesta de Hays Travel - Falkirk

Thank you for your kind 5* review

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very friendly staff who are helpful and even set up my phone for me. Thank you.

13 de enero de 2026
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Respuesta de Hays Travel - Falkirk

Thank you for your kind 5* review

Valorada con 5 estrellas sobre 5

The friendly and professional team…

The friendly and professional team always helpful been going in to the Falkirk shop for years the girls know me and they know what I'm looking for every time I go in

28 de abril de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Excellent service

Jemma the travel agent was excellent. So patient and helpful. We’re really looking forward to our holiday confident that Jemma has helped find us the perfect place.

1 de mayo de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Professional and efficient service…

Professional and efficient service provider.
Holiday Insurance Booking Process was straightforward and explained by a confident member of the team.

30 de abril de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Victoria the manager knew exactly what…

Victoria the manager knew exactly what I wanted and just after the bookings opened at 0830 she phoned me to we were booked into the cabin we wanted and an email confirmation would be with us shortly

29 de abril de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Exemplary new booking with Hays

Caroline was efficient in guiding me through the booking process for an Emerald river cruise in 2027. Flight arrangements were explained with a good understanding of our requirements. Special discounts were included in the costing.

22 de abril de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

Valorada con 5 estrellas sobre 5

Self catering holiday

Staff were great we were supporting 2 gentleman with learning difficulties to book their first holiday abroad. They went above and beyond to ensure that they got the right accommodation central to activities to meet their needs. Made them feel so welcome.

24 de abril de 2026
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Respuesta de Hays Travel - Falkirk

Thank you very much for your kind 5* review

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