Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... Ver más
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Went into Hays Travel to book a villa holiday for 2027 and Victoria was very helpful. We knew the area we wanted to go had a look at a couple of villas that were available and decided on the one we wa... Ver más
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Caitlin is amazing, she manages to get me very complicated bookings sorted everytime, I need help. She always goes over & above to get exactly what I need. Very proffessional, friendly & approachable.... Ver más
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Needed information towards booking a Cruise to Japan / Korea. Was dealt with so well lots of information and help and guidance. Paperwork as usual fantastic. On my last trip everything went amazin... Ver más
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Jemma made my holiday booking so straightforward. Giving me tips on what to do as I did not what to do for the best. I am so glad I sat down and explained what I'd like and she helped do the rest an... Ver más
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
101-103 High Street, FK1 1ED, Falkirk, Reino Unido
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First class service Veronica who dealt with us was so pleasant and was most helpful for any questions we had 10 out of 10

Respuesta de Hays Travel - Falkirk
Caitlin and Miriam very professional and nice personalities both nice atmosphere in shop very happy customer

Respuesta de Hays Travel - Falkirk
Went in and left what we wanted for our trip. Caroline called us a few days later to discuss her findings. Everything was well planned and she took us through it all. Her itinerary was fine.

Respuesta de Hays Travel - Falkirk
Caroline in Falkirk booked our holiday to Norway
Went over alternative options for us to compare with different companies and dates
We then booked with Avalon there and then
Caroline then took a few days to work on our Danube cruise options
Again offering different companies and dates
We then booked with P and O for 2027
Caroline was very happy and excited and enjoyed doing the work
The other staff members joined in to help her
We also had a lovely holiday in Salou last year booked by your Falkirk office
Again the lady was Brilliant

Respuesta de Hays Travel - Falkirk
We were looking for a cruise and Victoria searched several different ones before we eventually found the right one , nothing was too much bother for her and she was very friendly and helpfull

Respuesta de Hays Travel - Falkirk
The saleslady was very informative and did her level best to explain all the questions we threw at her .

Respuesta de Hays Travel - Falkirk
Great assistance from Aidan in booking our holiday

Respuesta de Hays Travel - Falkirk
The girl was very kind and helpful towards us and helped us find what we were looking for in our budget

Respuesta de Hays Travel - Falkirk

Respuesta de Hays Travel - Falkirk

Respuesta de Hays Travel - Falkirk
Margaret is very helpful and friendly always get a good deal with her

Respuesta de Hays Travel - Falkirk
The member of staff was very good covering all aspects of the holiday and got a good deal. Saw the holiday online, went to the local shop and secured the
holiday. I prefer the personal touch you get at the shop.

Respuesta de Hays Travel - Falkirk
Always book with Hays Falkirk branch. All the team are excellent at their jobs and their customer service is second to none.
Victoria always books my holidays knowing my choices and preferences of what I like to a tee. Always come out there booked up and happy.
Thanks again Falkirk

Respuesta de Hays Travel - Falkirk
Assisted by Victoria Harkins in Falkirk store who spent a lot of time arranging a long awaited holiday for us.
She is always very helpful,patient and curtious,as are the other team members.

Respuesta de Hays Travel - Falkirk
Caroline is always absolutely fantastic to help, wouldn’t trust or go anywhere else. Such a friendly understanding person really listens to you and helps

Respuesta de Hays Travel - Falkirk
Very positive experience. Miriam was knowledgeable and very helpful in helping me decide which resort and area to stay in in the Canary Islands. There was no rush, we didn’t feel under any pressure to speed up and make a hasty decision. Highly recommend. Thank you

Respuesta de Hays Travel - Falkirk
Personal touch, fast Nd efficient bookings. Takes all the hassle out of holiday planning!

Respuesta de Hays Travel - Falkirk
Very help full staff, answered al our questions and listened to our requirements.

Respuesta de Hays Travel - Falkirk
Great friendly welcoming staff, excellent deals and everything done for you.

Respuesta de Hays Travel - Falkirk

Respuesta de Hays Travel - Falkirk
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