Hays Travel - Ferndown Opiniones 

840
TrustScore: 5 sobre 5

5,0

11 Pennys Walk, BH22 9TH Ferndown, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always go the extra mile in achieving my objective and I was always kept up to date with progress made. Storm at the Ferndown branch is an excellent member of staff and always gives 110% and a very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always book our holidays through Hayes with Lorraine Allinison. We find her so patient, knowledgeable, friendly and understands our needs. We trust her. We booked our holiday again for next year.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were very well looked after by Lorraine who gave us all the information we needed in a concise and friendly manner. We always use our local Hayes Travel in Ferndown and would recommend it to anyon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Experienced team who have real time knowledge of where you are going & manage to work out exactly what you are looking for. My 2nd year of booking flights & Lorraine in Ferndown is a star. Very respo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

840 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(840)

118.901 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Right place for cruise booking

Thank you very much Jessica for quickly booking. We were glade to talk with you - polite and really skilled travel agent. Many thanks.

12 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you so much for your kind words. Have a lovely time! :)

Valorada con 5 estrellas sobre 5

I can’t recommend this travel agent…

I can’t recommend this travel agent highly enough. Time and time again they find us the most amazing holidays, with fantastic quality hotels and brilliant value for money. They always take the time to understand exactly what we’re looking for and consistently exceed our expectations.

Their attention to detail, excellent customer service, and ability to source outstanding destinations make booking completely stress-free. Every holiday they’ve arranged for us has been memorable, and we wouldn’t trust anyone else to organise our trips.

If you’re looking for someone who genuinely cares about finding the perfect holiday, this is the travel agent to use. Five stars all the way!

11 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you so much for the lovely review. Hope you are looking forward to your holidays :)

Valorada con 5 estrellas sobre 5

Yet again the team went above our…

Yet again the team went above our expectations and not only matched a competitor but went above it and gave us a fabulous deal. Well done everyone at the Ferndown Dorset office…. Thank you

18 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you so much for the lovely review. Hope you are looking forward to your cruise :)

Valorada con 5 estrellas sobre 5

The staff are friendly and happy to…

The staff are friendly and happy to help. They do not rush you, but instead give you time to look at the options before you make your decision.

5 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you so much for your kind review, we really appreciate it :)

Valorada con 5 estrellas sobre 5

Informed and professional staff

Martine listened to all our requirements and advised us accordingly. She answered all our questions and consulted colleagues for a more in depth opinion. Gaves a number of options and no pressure.

7 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you so much for the lovely review. Hope you are looking forward to your holiday :)

Valorada con 5 estrellas sobre 5

Excellent Jody!

Excellent! Jody was lovely, and professional. My booking was made easy . Thank you Jody!

11 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for your kind comments and for booking with me :)

Valorada con 5 estrellas sobre 5

No problems

Everything was done smoothly and efficently
Jodie was an excellent travel agent and we were entirely satisfied.

3 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for your lovely comments and for booking with us :)

Valorada con 5 estrellas sobre 5

Well worth using the agency

Friendly, professional and good knowledge.. looked for best deal whilst understanding our requirements, very impressed with Martine and would use again.

7 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review. We hope you enjoy your holiday :)

Valorada con 5 estrellas sobre 5

Book your flights with confidence at Hayes!

Superb attention to detail & personal attention in booking my flights. Kindly, friendly, helpful & cheerfully committed staff (Lorraine especially) throughout. Wouldn't book flights with anyone else. Consistently fast, efficient & reliable service.

6 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review. We hope you enjoy your holiday :)

Valorada con 5 estrellas sobre 5

All very helpful Martine found us a…

All very helpful Martine found us a very good hotel we are looking forward to flying away
As usual Hays Travel did a fantastic job.

5 de junio de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review. We hope you enjoy your holiday :)

Valorada con 5 estrellas sobre 5

Great service

Martine at the Ferndown branch made the experience of booking a much needed holiday great. We had already decided where we wanted to go and the dates but Martine was happy to spend the time with us finding the right hotel and flights and at a cost that we were happy with. There was no time pressure to get something booked even though another customer was waiting to see her. Great Service as always.

30 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review. We hope you enjoy your holiday :)

Valorada con 5 estrellas sobre 5

Excellent local company

Staff member, Storm, was very helpful. He made a reservation for the holiday requested then investigated the chance of a further discount. The holiday was booked the same day and I received a phone call and email to confirm on that day, as promised.

19 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review. We hope you enjoy your holiday :)

Valorada con 5 estrellas sobre 5

Lots of good advice and help with our…

Lots of good advice and help with our bookings for our Summer Holiday and our cruise next year from Storm.
Very fast response to receiving my booking confirmations via email.

24 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review. We hope you enjoy your holiday :)

Valorada con 5 estrellas sobre 5

We had booked a holiday with your…

We had booked a holiday with your company and found the staff very helpful. They took time to offer different options and to explain everything thoroughly.

24 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for your kind review. We hope you have a lovely trip :)

Valorada con 5 estrellas sobre 5

Always get very good assistance from…

Always get very good assistance from all staff when using Hays Travel. Their knowledge and guidance regarding all holidays is amazing and makes us feel confident when booking our holidays

13 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review and for booking with us again :)

Valorada con 5 estrellas sobre 5

Excellent service

As always Storm went above and beyond to ensure we got the cabin we asked for on our upcoming cruise. Thankyou

20 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review and for booking with us again :)

Valorada con 5 estrellas sobre 5

The customer service man was very…

The customer service man was very helpful and friendly and booked our cruise for us with no problems.

12 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

Thank you for the lovely review and for booking with us again :)

Valorada con 5 estrellas sobre 5

Very helpful people

Very helpful people

7 de mayo de 2026
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Respuesta de Hays Travel - Ferndown

It is always a pleasure to help you both . thank you for you kind review

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