Always go the extra mile in achieving my objective and I was always kept up to date with progress made. Storm at the Ferndown branch is an excellent member of staff and always gives 110% and a very... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Always go the extra mile in achieving my objective and I was always kept up to date with progress made. Storm at the Ferndown branch is an excellent member of staff and always gives 110% and a very... Ver más
La empresa ha respondido
We always book our holidays through Hayes with Lorraine Allinison. We find her so patient, knowledgeable, friendly and understands our needs. We trust her. We booked our holiday again for next year.... Ver más
La empresa ha respondido
We were very well looked after by Lorraine who gave us all the information we needed in a concise and friendly manner. We always use our local Hayes Travel in Ferndown and would recommend it to anyon... Ver más
La empresa ha respondido
My rep Storm put a lot of effort in finding what I was after for the price i wanted to pay, and so far, this has reassured me that I can look forward to my trip
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
11 Pennys Walk, BH22 9TH, Ferndown, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Professional and knowledgeable service provided by Storm.
Always a pleasure to book our holidays

Respuesta de Hays Travel - Ferndown
Great Travels agents
Staff always really welcoming and cheerful.
Came out with a booked holiday cheaper than we found on line.
Happy customer.

Respuesta de Hays Travel - Ferndown
Very knowledgeable, honest and impartial advice...much appreciated and well done!

Respuesta de Hays Travel - Ferndown
Lorraine went over and above to help me with my river cruise and stay. She even worked on the Friday morning when she was supposed to off to make sure i didn’t lose the holiday i eventually chose, after changing my mind a few times, at 5.30 in the afternoon, by now the Vista people were closed but had revealed earlier when I was requesting a room number on the cruise that only two rooms were available. I was anxious not to lose the package after all the effort to get it right and Lorraine never let me down. Absolutely 5star service, couldn’t praise her more. Thank you

Respuesta de Hays Travel - Ferndown
Storm who served me at the Ferndown branch was great. Very patient & friendly.

Respuesta de Hays Travel - Ferndown

Respuesta de Hays Travel - Ferndown
The whole experience was made easy by Jessica nothing was too much trouble she was very helpful.

Respuesta de Hays Travel - Ferndown
Good communication with staff, excellent knowledge of the cruise and made us feel at ease.

Respuesta de Hays Travel - Ferndown
Jodie at frendown hays was very helpful and found a cruise right for us they are all very friendly

Respuesta de Hays Travel - Ferndown
I always return to Hayes Travel as I have always had good service in the past. This time was no exception. The travel agent was very helpful , friendly and knowledgeable

Respuesta de Hays Travel - Ferndown

Respuesta de Hays Travel - Ferndown
This is my second time using Haysand i couldn't be happier. Jodie was very helpful in finding the holiday. Will use again.

Respuesta de Hays Travel - Ferndown
As always good service and happy faces and friendly people.

Respuesta de Hays Travel - Ferndown
Went in with a plan and came out with a bucket list holiday. What can I say, Hays came up trumps again. Thank you Storm

Respuesta de Hays Travel - Ferndown
We were rather late to book our flights and were pleased that we were quickly given help in choosing the flights and flight times which worked for us.
In the past we have booked ourselves literally doza s of times, but found that off-loading the process an e a very useful alternative.

Respuesta de Hays Travel - Ferndown
Lorraine at the Ferndown branch was amazing. Kind considerate extremely helpful. Nothing was too much or a rush with me. I felt so at ease and that I felt that my cruise and my interest was the only cruise and person she was dealing with. I’m in a powered wheelchair 🧑🦼 with allergies and it was ok. I felt that I was someone taking up so much of her time with my wants requests etc was not a problem.
Storm is also in Ferndown who I’ve dealt with in the past and I must say that these will be my get go’s. Their service is 💯. You always know that in that moment you are the only person on there files they are dealing with.
Fingers crossed for launch day.

Respuesta de Hays Travel - Ferndown

Respuesta de Hays Travel - Ferndown
Thank you again Lorraine for making that extra effort to get my holiday off the ground. Finding suitable holidays as a single traveller is testing at the best of times but once again you have found the perfect scenario.

Respuesta de Hays Travel - Ferndown
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.