Hays Travel - Fordingbridge Opiniones 

286
TrustScore: 5 sobre 5

4,9

58 High Street, SP6 1AX Fordingbridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All staff including Lola who dealt with us were most pleasant and helpful, gave us all the information in detail we needed. Highly recommended.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chloe who I deal with is he most helpful ,efficient and pleasant person to deal with , nothing is ever too much trouble , overall a very good company to deal with via the Fordingbridge branch

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had 2 fairly complicated requests about 2 trips abroad. Chloe was very helpful in redefining what I needed, then helping me with the bookings, queries and all related questions. This was time consum... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have booked with Hays travel several times as I.m now finding online booking for holidays are becoming more daunting . The staff at the Fordingbridge branch have been helpful and listen to our requ... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 58 High Street, SP6 1AX, Fordingbridge, Reino Unido

  • 01425 654410

4,9

Excelente

TrustScore: 5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(286)

125.552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very professional and helpful explained…

Very professional and helpful explained everything we needed to know. Very polite and cheerful.

31 de enero de 2025
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Respuesta de Hays Travel - Fordingbridge

Thank you very much for your kind words! It was a pleasure getting your Caribbean Cruise sorted for you and I hope you and your husband are very much looking forward to it :) - Chloe, Branch Manager, Fordingbridge

Valorada con 5 estrellas sobre 5

Always most helpful - recommend.

Always most helpful. We have been using this travel agent for many years and your agent recognises us when we turn up!
To be recommended.

8 de enero de 2025
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Respuesta de Hays Travel - Fordingbridge

Thankyou for your lovely comments. As always it was a pleasure getting your holiday sorted for you :) Lola

Valorada con 5 estrellas sobre 5

Great service from Mark

Great service from Mark. Fully explained. Booked holiday within 30 minutes. Considering it was nearly closing did not feel rushed. Matched internet price great service

28 de diciembre de 2024
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Respuesta de Hays Travel - Fordingbridge

Thank you very much, very kind words :)

Valorada con 5 estrellas sobre 5

First holiday since 2024I was welcomed

I was welcomed - and every thing explained as it was my first cruise holiday.

28 de diciembre de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you for your kind words Ann it is much appreciated :)

Valorada con 5 estrellas sobre 5

My holiday to Lanzarote

My travel advice Chloe was ‘ the best ‘ she listened to what I wanted for my holiday and came up with several ideas….one of which I decided to book. She was informative, patient and all in all made the choices and booking incredibly stress free.
We’ll done Chloe !! 😊

22 de noviembre de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you so much for your lovely review, it is very much appreciated! I am so glad we managed to get your Lanzarote holiday sorted for you and thank you so much for my lovely plant! I hope you are both looking forward to your upcoming holiday :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Valorada con 5 estrellas sobre 5

Brilliant

Chloe was over and beyond customer service. She was helpful and nothing was too much trouble.

22 de noviembre de 2024
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Respuesta de Hays Travel - Fordingbridge

Thank you so much for your kind words! It was a pleasure getting Disneyland Paris booked for your son and family! I hope they love the surprise! :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Valorada con 5 estrellas sobre 5

Very helpful agent

Very helpful agent, although in training and was overseen by a more experienced colleague, she did very well and I am sure made a great career choice. Our flights and hotel were all sorted perfectly and the subsequent documentation arrived in my inbox as promised

26 de octubre de 2024
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Respuesta de Hays Travel - Fordingbridge

Thank you for your lovely kind words and patience I am glad it was all sorted perfectly for you. I will pass this onto Lola when she is back into office :)

Valorada con 5 estrellas sobre 5

Excellent service

Polite and helpful. Great fun to talk to. And patient.

21 de octubre de 2024
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Respuesta de Hays Travel - Fordingbridge

many thanks for your review, I will let Lola know you have left her a review

Valorada con 5 estrellas sobre 5

A trip to to Madeira and the Asores and Spain.

arc is so helpful and gives me great confidence which is so necessary as I travel on my own and am disabled. I find all the staff of Hays very helpful and kind if he is not available.

8 de octubre de 2024
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Respuesta de Hays Travel - Fordingbridge

Thank you Mrs Stanford, such lovely kind words and I hope you have a lovely time in Amsterdam when it comes round :)

Valorada con 5 estrellas sobre 5

Helpful Holiday shop

Very helpful in getting the holiday that we want.

6 de octubre de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you for the kind words, I am glad we found something going so late :)

Valorada con 5 estrellas sobre 5

Marc was really friendly and helpful…

Marc was really friendly and helpful and we booked a holiday for 2025!

24 de agosto de 2024
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Respuesta de Hays Travel - Fordingbridge

Thank you for your kind comments. It was a pleasure getting your holiday sorted for you :)

Valorada con 5 estrellas sobre 5

I booked a weeks self catering with a…

I booked a weeks self catering with a lady called Chloe.
She was very patient and helpful as I wasn't sure where
I wanted to stay. I was very grateful, I booked a holiday!
Kind regards
Harry Clarke

21 de agosto de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

thank you so much for you kind review, and booking your holiday with us. I will pass this on to Chloe for you.

Valorada con 4 estrellas sobre 5

The booking experience was ok

The booking experience was ok, & our advisor was pleasant, helpful & patient, but the length of time the advisor had to wait on the phone for P&O to answer the call, with a query about our booking, was totally unacceptable - nearly two hours!
We made the booking & then discovered Hays Travel require full payment 104 days before travel instead of P&O’s 90 days. We accepted that, only to receive a full payment request 128 days before travel which Hays said is the normal time but differed to our initial information. After further conversations it was agreed in writing, full payment would be due at 104 days prior to travel. Alas, we are now receiving ‘overdue’ reminders from the collection team. The Hays team are nice & helpful but the companies four month in advance payment policy is not viable for us at the moment.

13 de agosto de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you for your comments. I am glad we managed to sort out your P&O cruise bookings and got through to P&O in the end. We really do appreciate your patience. Please do ignore the balance reminders, these are sent automatically with no way of stopping these being sent. Kind Regards, Chloe, Branch Manager, Hays Travel Fordingbridge

Valorada con 5 estrellas sobre 5

Made booking a holiday so so so easy

Made booking a holiday so so so easy. Great communication and made everything super clear! Thanks so much Karen! Will always come back!

13 de agosto de 2024
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Respuesta de Hays Travel - Fordingbridge

thank you so much for your lovely review. My pleasure to help book that special getaway. Hope you have an amazing time visiting family.

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you so much for your kind comments. It was a pleasure getting your holiday to Tenerife booked for you and I hope you are both looking forward to it :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Valorada con 5 estrellas sobre 5

5 stars

5 stars - all very helpful and professional, thank you.

27 de julio de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you for the lovely review, I am glad we were able to help :)

Valorada con 5 estrellas sobre 5

Another trip to our lovely local Hays…

Another trip to our lovely local Hays travel
Always met with a smile
Chloe is always so lovely and so welcoming and helpful and always puts our mind at ease
All the staff are lovely and helpful 😁

14 de julio de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you so much for your lovely comments! Glad we could get another holiday sorted for you and I hope you are looking forward to it! :) - Chloe, Branch Manager, Fordingbridge Branch

Valorada con 5 estrellas sobre 5

Chloe

Chloe, was very helpful and informative, she guided us through different destinations until all four of us were in agreement as to where we were going to go to for our holiday

14 de julio de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you for your lovely comments! It was lovely meeting you both and hope you are looking forward to your holiday with your friends :) - Chloe, Branch Manager, Hays Travel Fordingbridge

Valorada con 5 estrellas sobre 5

Highly recommend

Very good experience with hays travel. Dealt with Marc. Very helpful with all questions and queries. Highly recommend

17 de julio de 2024
Logotipo de Hays Travel - Fordingbridge

Respuesta de Hays Travel - Fordingbridge

Thank you for the kind words! I can't wait to help with all your other holiday enquiries. :) - Marc

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