Hays Travel - Galashiels Opiniones 

1161
TrustScore: 5 sobre 5

4,9

86 Channel Street, TD1 1BD Galashiels, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The person who delt with us, Amy, went out of her way to make sure that she could get everything we required especially as I have a slight problem which made us ask for a downstairs room and take a mo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hays in Galashiels is local. The staff, I've dealt with 3 now, have been nothing but fantastic. They are highly knowledgeable, helpful, well informed and polite, a credit to the company.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Travel agent Kiara, very knowledgeable, trying to sort out a hotel for five people, within a price range at short notice, proved challenging, but with Kiras patients and knowledge, found our holiday.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently booked for a party of 11 people. Both girls I dealt with were very helpful. Managed to get the holiday we wanted for a good price. Excellent service as usual from a very friendly Team. Wo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 86 Channel Street, TD1 1BD, Galashiels, Reino Unido

  • 01896477015

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1161)

120.299 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The lady was very helpful she knows…

The lady was very helpful she knows what she was doing Try his best to get me a good price

4 de marzo de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your kind review Mr Chung. I will be sure to pass on your lovely comments to Hayley.

Kiara - Assistant Manager

Valorada con 5 estrellas sobre 5

Lovey experience with Hays Travel Galashiels as always

My sister and I have book previously with Hays Travel Galashiels and would highly recommend it. All the staff are wonderful, very helpful, friendly and knowledgeable on their subject, from booking holidays, travelling and currency.
Kiara, who we booked with this time is very friendly, knowledgeable, informative, trustworthy, experienced and well travelled herself. She listened ro our holiday requirements and shared information with us both visually and verbally.
Thank you for your time Kiara, nothing is any trouble with Hays Travel Galashiels.

6 de marzo de 2026
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Respuesta de Hays Travel - Galashiels

Aww thank you so much for the lovely review Marion! I really appreciate it. Get ready for beautiful sea views from a beautiful hotel...I am jealous haha.

- Kiara

Valorada con 5 estrellas sobre 5

Thanks you for helping me to booking a holiday on the course I give you 10 10 again I will be booking up a holiday sometime is year Derek jamieson

Thanks you for booking up a holiday again I give you 10 10 I be coming down to booking a other holiday sometime is year Derek jamieson

5 de marzo de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your lovely review. I will make sure to pass on your comments to Sarah. Thank you for booking with us again. Amy - Branch manager

Valorada con 5 estrellas sobre 5

Kiara went out of her way to find me a…

Kiara went out of her way to find me a holiday which was not an easy task due to my requirements she was very kind and patient and nothing was a bother to her.

5 de marzo de 2026
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Respuesta de Hays Travel - Galashiels

Thank you so much for your lovely review for Kiara. I will be sure to pass it on. Thank you for booking with us. Amy - Branch Manager

Valorada con 5 estrellas sobre 5

Exceptional.

Hays Travel in Galashiels have exceptional customer service. Would highly recommend them for all holiday booking plans.

5 de marzo de 2026
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Respuesta de Hays Travel - Galashiels

Thank you so much for your lovely review and for always booking with us. Amy - Branch Manager :)

Valorada con 5 estrellas sobre 5

Superb as always

Hayley at Galashiels Hays is always fantastic and found the holiday and deal I was looking for. Booking all very simple. As always a big thank.

26 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Hi Katrina, thank you for your kind review and for booking with us again. I will be sure to pass on your lovely comments to Hayley.
Kiara

Valorada con 5 estrellas sobre 5

Normal excellent service from Sarah …

Normal excellent service from Sarah who ensured that we got exactly what we wanted and at the best deal possible

27 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your kind review, I will be sure to pass on your lovely comments to Sarah.
Kiara

Valorada con 5 estrellas sobre 5

Good professional service

Good professional service

24 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for booking your trip to Turkey with me and your 5 star review, much appreciated. Always a pleasure to arrange your trip for you.

Sarah Travel consultant

Valorada con 5 estrellas sobre 5

Louise the travel agent was very…

Louise the travel agent was very patient with us considering we didn't know where we wanted to go. She was knowledgeable and gave us excellent advice.

21 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your lovely review Debra! Glad we were able to get you something booked and hope you are looking forward to it
Louise

Valorada con 5 estrellas sobre 5

Hayley was very attentive and professional

Hayley was very attentive and professional. My wife and I wanted a holiday but had no idea where we wanted to go. Hayley did a lot of research for us and was extremely patient and helpful. We eventually got our holiday booked .

19 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your kind review Ian , It was a pleasure to get you booked up. Hope you are both looking forward to it and I will see you before you go.
Hayley - Travel advisor

Valorada con 5 estrellas sobre 5

Helpful cheery staff

18 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Thank you for your kind review Janette. I will be sure to pass on your lovely comments to Sarah.
Kiara - Assistant Manager

Valorada con 5 estrellas sobre 5

Always a happy customer

As soon as you walk in the staff are very friendly and so pleased to see you. Always asking how l got on in the hotel l was in. Genuinely interested. Poor Sarah l must be the worst customer ever. Sarah has the patience of a saint. If l can't decide l always 💯 go with there recommendations .Never failed me. Well done to Sarah and the rest of the staff. Always smiling they are all perfect.

15 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Aww thank you so much for your lovely review. It's always a pleasure to book your trips form you (honestly :-) ) Glad you are happy with our suggestions x

Valorada con 5 estrellas sobre 5

Booked a holiday to Venice with Hays…

Booked a holiday to Venice with Hays Travel Galashiels and Amy was so helpful and professional.

12 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Thank you so much for your lovely review. I really enjoyed booking your Venice trip for you. Lovely chat :) Amy - Branch Manager

Valorada con 4 estrellas sobre 5

Honesty

Honesty, reliability and confidence in the company, along with price of mind.

7 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Hi Mr Culton,

Thank you very much for taking the time to leave a review for Connor and thank you for trusting us with booking your insurance.

- Kiara, Assistant Manager

Valorada con 5 estrellas sobre 5

Another booking with Kiara at Hays…

Another booking with Kiara at Hays Galashiels. A pleasant and successful booking, as usual. Highly recommended,

13 de febrero de 2026
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Respuesta de Hays Travel - Galashiels

Hi Jeremy,

Thank you so much for another kind review, it's always my pleasure to help you arrange your holidays! :)

Kiara

Valorada con 5 estrellas sobre 5

Thankyou for the courteous and…

Thankyou for the courteous and efficient service when we recently booked a trip with you.

29 de enero de 2026
Logotipo de Hays Travel - Galashiels

Respuesta de Hays Travel - Galashiels

Thank you for your kind review. I will be sure to pass on your lovely comments to Connor. Amy - Branch manager

Valorada con 5 estrellas sobre 5

The staff are fantastic in the travel…

The staff are fantastic in the travel shop,you ask a question they will find out and fix whatever you ask if possible there allways smilling great rapport with them,i will keep using Hays Travel excellent service 😀

11 de febrero de 2026
Logotipo de Hays Travel - Galashiels

Respuesta de Hays Travel - Galashiels

Thanks for your kind review and booking again and being a loyal customer. Always a pleasure to book your holidays for you. Hayley. Travel Consultant

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