Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Ver más
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Consulta las opiniones de los clientes
When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Ver más
La empresa ha respondido
Went in to view holidays,very welcoming staff.We met Samantha,asked us a few questions of what we wanted from our holiday & budget. Nearly 1 hour later,our perfect 2 weeks hoilday was complete..Also i... Ver más
La empresa ha respondido
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
104 High Street, NE3 1HB, Gosforth, Reino Unido
- 0191 6540070
4,9
Excelente
478 opiniones
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Very helpful
Very helpful, nothing was too much trouble. Isabella provided a high level of customer service. Samantha was also very helpful.
10 de enero de 2025
Respuesta de Hays Travel - Gosforth
Thank you for your kind feedback, It was lovely meeting you and glad we managed to find you the perfect holiday.
I'm sure you will have a lovely time away, it looks to be a lovely hotel, Hope you enjoy yourselves 😊
Thanks Bella 😊
Always use Hays
I’ve used Hays for years to book all my holidays. The staff are always great. I wouldn’t consider anywhere else for holiday bookings. My daughter has hidden disabilities and they go above and beyond to make sure we have a great journey
5 de enero de 2025
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. Glad we could help you with another lovely holiday. Hope you both have a great time in Kos
Stacey, Assistant Manager
A wonderful booking agent
A wonderful booking agent, really pleasant and helpful at the high street branch at gosforth.
5 de diciembre de 2024
Respuesta de Hays Travel - Gosforth
Thank you so much for your kind feedback, I hope you both had a lovely time away and enjoyed Gran Canaria :)
the girls make you very welcome
the girls make you very welcome, and our so helpfull, and remember you even if they havnt seen you for a few weeks.
27 de noviembre de 2024
Respuesta de Hays Travel - Gosforth
It was great to be able to help you out booking another holiday to the beautiful Sorrento, we will see you before you go off to Dubai in March. Sam Branch Manager
Very helpful staff member
Very helpful staff member - Zoe - went above and beyond to find us the hotel accommodation which we wanted
20 de noviembre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. Glad we managed to get the hotel you wanted. I'm sure you will have a fab time in Gambia!
Zoe, Travel Consultant :)
Very helpful company
10 de noviembre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Hope you all have a great time in Italy
Stacey, Assistant Manager
Our go to travel agent!
7 de noviembre de 2024
Respuesta de Hays Travel - Gosforth
Pleasure booking you again, Have a lovely time away :)
Thanks Bella
Stacey was helpful and very informative…
Stacey was helpful and very informative helped us to understand the different holidays available which helped us make the right decision always use hays Gosforth
6 de noviembre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Was lovely seeing you again.
Hope you both have a lovely time on your first cruise holiday and can't wait to hear about it
Stacey, Assistant Manager
Icon of the seas
Called in to look at royal Caribbean cruises and spoke with Stacey. She was very knowledgeable and took time to go through all the options with us. She sorted everything out for us, took the hassle out of doing it ourselves.
22 de octubre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Was lovely meeting you both and going through all the options.
Hope you both have an amazing time on your first cruise holiday
Stacey, Assistant Manager
Hays Travel Great Service from Zoe
Easy to arrange our New Yoork trip , Zoe in the Gosforth branch sorted all queries and was professional in all areas.Great communication and good price.
Would recommend without hesitation.
Top class service
16 de octubre de 2024
Respuesta de Hays Travel - Gosforth
Thanks so much for the lovely feedback.
It was a pleasure helping you get booked for New York. I know you will all have a fab time away!
Zoe, Travel Consultant :)
How helpful the staff were when we were…
How helpful the staff were when we were in the shop
2 de octubre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Hope you have a great time in Benidorm
Stacey, Assistant Manager
Respuesta de Hays Travel - Gosforth
It was lovely to meet you both on Saturday, I am sure you will enjoy the costa del sol and I hope to help arrange any further future holidays for you. Sam Branch Manager
Great service
Great service, helpful, friendly and comfortable. Very trustworthy and reliable, especially with concerns older customers might have. Always approachable at any time.
5 de octubre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your kind feedback. Was lovely meeting you both and hope you have an amazing time in New York!
Stacey. Assistant Manager
Bella was excellent in communication…
Bella was excellent in communication and was very prompt with replies to all of my questions. The package was as stated with no hidden costs and inclusions were as stated. Bella went above and beyond to find me the perfect package and I am extremely grateful for all of her help! I would 100% recommend Hays Travel - Gosforth to any one wanting to use their services.
27 de septiembre de 2024
Respuesta de Hays Travel - Gosforth
Hi Lilly, thank you so much for your kind feedback. Your going to enjoy Paris so much and its a lovely occasion to be going for over Valentines day. Hope you have a lovely time away.
Thanks Bella
Retail Apprentice
ZOE the agent was great I told her what…
ZOE the agent was great I told her what I was looking at and she sent time helping choose the best package we'll done
25 de septiembre de 2024
Respuesta de Hays Travel - Gosforth
Thank you so much for the lovely feedback. I know you will all have a fab time on your cruise.
Zoe, Travel Consultant :)
Being able to talk
Being able to talk, in depth, clarifying my thoughts unflustered. Supportive suggestions to give alternatives to initial choices for destinations. All enquiries and options explored and improved when necessary. The budget guidance was kept in mind, without pressure to go over the limit. Time spent deciding on main features to ensure the trip was tailored to desired expectations.
22 de septiembre de 2024
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. We're glad you found the process of planning your trip to be a positive experience.
It was lovely meeting you both and hope you have an amazing time in Japan
Stacey, Assistant Manager
Respuesta de Hays Travel - Gosforth
Thank you for the feedback. I know you will both have a great time in Spain
Zoe, Travel Consultant :)
The staff were helpful knowledgeable…
The staff were helpful knowledgeable and friendly offering various holidays when we didn't have any idea what where we wanted to go for a holiday We came away with information no pressure to book and we then booked the following day to go to a country we had never consider but felt confident with staff providing facts regarding the trip.
1 de septiembre de 2024
Respuesta de Hays Travel - Gosforth
It was pleasure booking your holiday for you on Saturday, I will pass the comments over to Stacey on her return. It is a beautiful hotel, I am sure you's will have a fantastic holiday. Sam Branch Manager x
This is the third time I used your…
This is the third time I used your branch at Gosforth and Stacey has been excellent and very professional every time great asset to hays travel
30 de agosto de 2024
Respuesta de Hays Travel - Gosforth
Thank you for taking the time to leave these kind words, Stacey is on annual leave, I will pass these over to her on her return to branch. Thank you for booking with us once again. Sam Branch Manager
Always super and professional agents
Always super and professional agents. It's so comfortable to book with Sam and her team
29 de agosto de 2024
Respuesta de Hays Travel - Gosforth
Lovely to see you both again, always enjoy your visits, makes my job worthwhile having such nice customers. Sam Branch Manager x
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