When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Ver más
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Consulta las opiniones de los clientes
Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Ver más
La empresa ha respondido
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Ver más
La empresa ha respondido
Went in to view holidays,very welcoming staff.We met Samantha,asked us a few questions of what we wanted from our holiday & budget. Nearly 1 hour later,our perfect 2 weeks hoilday was complete..Also i... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
104 High Street, NE3 1HB, Gosforth, Reino Unido
- 0191 6540070
4,9
Excelente
473 opiniones
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Always a professional service
Have used Hays, for our last few holidays. Staff are always professional, and very helpful. Great to have paperwork printed out, and no hassle, a smooth service, from beginning to end. Wouldn't hesitate to use them again, or recommend them.
30 de abril de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another holiday.
Hope you both have a great time and enjoy the lovely weather
Stacey, Assistant Manager
First time with Hays.
First time with Hays.
Well looked after by caring staff.
Excellent service.
25 de abril de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. Was lovely meeting you and helping with your holiday. Hope you have a lovely time on your River Cruise
Ethan, Apprentice Travel Consultant
Staff helpful and knowledgeable
Staff helpful and knowledgeable, made booking a holiday easy. Good advice about where to pick up the coach which we wouldn't have known about had we booked online by ourselves.
28 de abril de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Glad we could help with our little tips. Hope you enjoy your trip to Scotland.
Stacey, Assistant Manager
Sam yet again helped us with another…
Holiday to South America.
Sam yet again helped us with another holiday booking. She is always so patient helpful and came up trumps again. We needed help re our Hays Travel app, Sam came to our rescue and arranged some currency for us too. Went home very happy.
21 de abril de 2026
Respuesta de Hays Travel - Gosforth
It was lovely to see you both again and to be able to help arrange such a wonderful trip for you both. I am always so grateful to receive such nice feedback, it means a lot. Thank you Sam Branch Manager
Helpful personal service that works
Super helpful service from Ethan and his colleagues. He bent over backwards to help me find the best holiday to suit my needs and preferences, and really took time to tailor it personally. It all felt a bit daunting at the start, but he went above and beyond to make it work out. Thank you.
15 de abril de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your sweet words, Im glad we found you the right thing in the end! We will always be happy to serve you for your future trips!
Thanks, Apprentice Ethan :)
Sam and the other lady in the Gosforth…
Sam and the other lady in the Gosforth branch were very welcoming and gave some great guidance. Would definately recommend their services.
29 de marzo de 2026
Respuesta de Hays Travel - Gosforth
Thanks for your kind words, I am sure you will all have a lovely time away together, it was great to meet you's on Saturday, I am on my cruise with Fred at the end of April this year so if you have any questions please do not hesitate to ask. Sam Branch Manager
Lovely welcome
Lovely welcome, time taken to discuss our needs. Loads of expert knowledge and suggestions. Such an easy process to book our holiday. Communication after has been faultless.
21 de marzo de 2026
Respuesta de Hays Travel - Gosforth
I hope you both have the best time away, The hotel looks beautiful and I'm sure you will enjoy the lounge, a great way to start off your holiday. Thanks for leaving your kind words. Sam Branch Manager
Always use gosforth hays
Always use gosforth hays
Booked lots of holidays through Stacey
Lovely woman extremely helpful and has a lot of knowledge on destinations and travel.
She an asset to the company give her10/10👍
24 de marzo de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. Always lovely to see you and help with another holiday.
Hope you both have a great time in the sun
Stacey, Assistant Manager
Listened to my requirements
Listened to my requirements, took the time to find the best fit. Friendly, efficient.
28 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for booking with us once again, I hope you and your sister have a lovely time away together. Sam Branch Manager
Very helpful and nothing a bother
Very helpful and nothing a bother, used them for years
21 de febrero de 2026
Respuesta de Hays Travel - Gosforth
I am glad you enjoyed your cruise and was happy to assist once again with your future booking. Lots of lovely adventures to look forward to. Sam Branch Manager
Great Service and Knowledgeable Staff.
19 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind words, I hope you have a wonderful time in Puerto Pollensa the hotel looks lovely. Sam Branch Manager
Stacey is friendly
Stacey is friendly, knowledgeable and so helpful, she makes the whole experience a pleasure
24 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. Was lovely to see you again and help with another holiday.
Hope you have a great time exploring Venice
Stacey, Assistant Manager
Very welcoming,and polite third holiday…
Very welcoming,and polite third holiday booked with them in a year always helpful and keep me posted on everything
17 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely to see you again and I know you will both have a fab time in Kos
Zoe, Travel Consultant :)
Fantastic as always 😊
20 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind feedback. It was lovely meeting you both and I know you will have a great time for the wedding
Zoe, Travel Consultant :)
Usual excellent service and will…
Usual excellent service and will hopefully be making future bookings
4 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another coach trip. See you soon for your next one
Stacey, Assistant Manager
Friendly and efficient
Friendly and efficient. Found flights and choice of hotels that met our travel needs to Fort Lauderdale
5 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you get everything you needed. Hope you have a lovely trip and the weather is nice for you
Stacey, Assistant Manager
Girls all very pleasant
Girls all very pleasant, helpful, don’t try to rush you, very pleasant experience.
11 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for the kind feedback. It was lovely speaking to you yesterday and I know you will both have a fab time.
Zoe, Travel Consultant :)
Really helpful staff
Really helpful staff, very knowledgeable
Sam made the process smooth and dealt with my follow up alteration very well
Everyone in the shop friendly and nice
3 de febrero de 2026
Respuesta de Hays Travel - Gosforth
Glad we were able to get you the room you preferred. The hotel you choose to stay at for your holidays is beautiful, i'm sure you will have another wonderful stay. Thanks for the kind words. - Sam Branch Manager
Stacey was so helpful and knowledge yet…
Stacey was so helpful and knowledge yet again. This is the second holiday she has arranged for us and we won't be going anywhere else.
29 de enero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind words. Was lovely seeing you both again.
Hope you both have a great time on your cruise
Stacey, Assistant Manager
Zoe took great care to listen to our…
Zoe took great care to listen to our requirements and was endlessly helpful, she was willing to check and re check to make sure everything was just right.
28 de enero de 2026
Respuesta de Hays Travel - Gosforth
Thank you for your kind feedback. It was lovely speaking to you all yesterday and ensuring it was right for you, a fab trip to look forward to.
Zoe, Travel Consultant :)
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