We booked our cruise with Mia from the Halesowen branch. We are going away for my 60th birthday. We were very unsure of what we were looking for. Mia was very professional and knowledgeable. She he... Ver más
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Consulta las opiniones de los clientes
Very happy to have booked our cruise again through Hays Travel Halesowen. We always find the staff here extremely helpful and knowledgeable, and on this occasion it was Mia who handled our query quic... Ver más
La empresa ha respondido
I can't recommend Hays Travel Halesowen enough! We were made to feel really welcome in store. The team were incredibly friendly, professional and genuinely took the time to listen to exactly what we... Ver más
La empresa ha respondido
Well what can I say, Halesowen Hays Travel is fantastic. We went in for brochures and came out over an hour later with our holiday booked for next year. Emma was brilliant she made us feel welcome fro... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
2 Hagley Mall Cornbow Centre, B63 4AJ, Halesowen, Reino Unido
- 01213149406
4,9
Excelente
739 opiniones
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Very friendly and helpful young lady we…
Very friendly and helpful young lady we had the pleasure of discussing our holiday
16 de agosto de 2026
Respuesta de Hays Travel - Halesowen
John Plant,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a positive experience with our team. We look forward to booking your next holiday!
Kind Regards
Emma
Hays halesowen
Mia at Halesowen was very informative and efficient , searched many options to find us the best deal available.
9 de agosto de 2026
Respuesta de Hays Travel - Halesowen
Hi Wendy
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very informative and efficient in finding you the best deal available. We truly appreciate your kind words.
Kind Regards
Emma
Great and very friendly experience
Mia was very helpful and we get what I needed efficiently
11 de agosto de 2026
Respuesta de Hays Travel - Halesowen
Andrew,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a great experience with Mia.
Kind Regards
Emma
Very pleasant and helpful lady got just…
Very pleasant and helpful lady got just what we wanted a break not to expensive hopefully we will enjoy our holiday
8 de agosto de 2026
Respuesta de Hays Travel - Halesowen
Pamela Jones,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was helpful and found you just what you wanted for your holiday. We hope you have a fantastic time!
Kind Regards
Hays Travel Halesowen
Respuesta de Hays Travel - Halesowen
Hi Stephen,
Thanks for your lovely review. So glad we manage to arrange your holiday to Cyprus. We hope you have a fantastic time. Look forward to booking your next trip for you.
Kind Regards
Emma
As usual very friendly and helpful…
As usual very friendly and helpful pleasure to visit
28 de julio de 2026
Respuesta de Hays Travel - Halesowen
Hi Mr Brayshaw
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team friendly and helpful, making your visits a pleasure.
Kind Regards
Emma
Hays travel are very professional and…
Hays travel are very professional and courteous, nothing is too much trouble.
Very good staff and the service is exemplary.
4 de agosto de 2026
Respuesta de Hays Travel - Halesowen
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such professional and courteous service, and that nothing was too much trouble. We truly appreciate your kind words.
Kind Regards
Hays Travel Halesowen
There is always a warm welcome
There is always a warm welcome, the ladies being very helpful.
22 de julio de 2026
Respuesta de Hays Travel - Halesowen
Stephen,
Thank you for your wonderful feedback! We are so pleased to hear that you always receive a warm welcome and find our team to be very helpful.
Kind Regards
Emma
⭐⭐⭐⭐⭐
I can't recommend Hays Travel Halesowen enough! We were made to feel really welcome in store. The team were incredibly friendly, professional and genuinely took the time to listen to exactly what we were looking for, we dealt with Emma-Fab, Nothing was too much trouble. They searched through lots of different options to find us the perfect holiday, making sure it suited both our budget and everything we wanted. Even help entertain my daughter so she didn't get too bored, completely stress-free.
A huge thank you to everyone at Hays Travel Halesowen. We'll definitely be booking all our future holidays with you and recommending you to family and friends.
1 de agosto de 2026
Respuesta de Hays Travel - Halesowen
Laura,
Thank you so much for your wonderful feedback! We are thrilled to hear you had such a positive experience with our team. It was an absolute pleasure helping you find the perfect holiday, and we look forward to assisting you with all your future travel plans.
Kind Regards
Emma
Mia was very helpful knowledgeable and…
Mia was very helpful knowledgeable and patient would certainly recommend Hays and Mia to anyone looking to book a holiday.
1 de agosto de 2026
Respuesta de Hays Travel - Halesowen
Thank you so much for your wonderful feedback Alan! We are delighted to hear that our team provided such helpful, knowledgeable, and great service. We truly appreciate your recommendation and taking the time out to write this review.
Kind Regards
Emma
Very efficient service staff polite and…
Very efficient service staff polite and helpful
Have used hay’s before always found very helpful
30 de julio de 2026
Respuesta de Hays Travel - Halesowen
Mr Brookes,
Thank you for your wonderful feedback! We are so pleased to hear that our service staff were polite, helpful, and efficient. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel WhiteRose
A little disappointed
Although I was dealt with quickly I wasn't pleased that the office did not have a supply of paper in order to print out a copy of my documents. The business really ought to not be in this position as not everyone wants documents forwarded by email only.
28 de julio de 2026
Respuesta de Hays Travel - Halesowen
Hi Richard,
I hope you are well.
Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations.
Unfortunately, we completely ran out of paper yesterday and were therefore unable to print the documents for you at the time of your visit. We are currently awaiting a delivery of supplies, but we would be more than happy to print the documents for you at a later date if you are able to come back into store.
We apologies for any inconvenience caused and appreciate your understanding.
Kind regards,
Mia TM
Assistant Manager
Respuesta de Hays Travel - Halesowen
DVJ,
Thank you for your wonderful feedback! We are so pleased to hear that you found our advice helpful and our team friendly. We always strive to listen carefully to our customers' needs.
Kind Regards
Hays Travel Halesowen
Very good service.
Mia TM at the Halesowen branch is brilliant.
She will go above and beyond to find us the holiday or cruise we want.
Would highly recommend her.
24 de julio de 2026
Respuesta de Hays Travel - Halesowen
Tony,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to find you the perfect holiday or cruise.
Kind Regards
Hays Travel Halesowen
Excellent service
We dealt with Emma at the Halesowen branch. She was great. Very friendly and welcoming, very efficient and knowledgeable, very helpful and friendly.
23 de julio de 2026
Respuesta de Hays Travel - Halesowen
Dawn,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was so helpful and made your experience a positive one.
Kind Regards
Hays Travel Halesowen
Pleasant booking experience
Went to shop to enquire about cruise, personnel very helpful and friendly, answered all the questions asked. Booking experience very good. Layout of shop very open and clean
22 de julio de 2026
Respuesta de Hays Travel - Halesowen
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience enquiring about your cruise and that our team was so helpful.
Kind Regards
Hays Travel Halesowen
Extremely helpful
Extremely helpful, friendly and professional service by Mia , the assistant manager .
She found us the perfect holiday !
Thank you
22 de julio de 2026
Respuesta de Hays Travel - Halesowen
Hi Sam,
Thank you for this lovely review if you need anything else you know where I am. :)
Kind Regards,
Mia
Excellent service
Excellent service. Confirmed booking, got insurance arranged and bought euros for trip
14 de julio de 2026
Respuesta de Hays Travel - Halesowen
Robert,
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and that we could assist with your booking, insurance, and currency needs.
Kind Regards
Hays Travel Halesowen
Mia Currell was fantastic.
Mia Currell was fantastic, full of enthusiasm to plan our holiday which made it so easy for us. Mia also tweeted our itinerary to give us time of our own between excursions which also helped lower the price. We are looking forward to our Thailand holiday and once again, a massive thank you to Mia.
11 de julio de 2026
Respuesta de Hays Travel - Halesowen
Thank you so much for your lovely review I really do appreciate it and I am glad I was able to put together the best itinerary for you and I look forward to hearing about your holiday! - Mia C
Great staff
Great staff
Listened to our requirements showed us lots of options. Not pushy to make a sale
21 de junio de 2026
Respuesta de Hays Travel - Halesowen
Thank you for your 5* review
Mia
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