Hays Travel - Hamilton Opiniones 

661
TrustScore: 5 sobre 5

4,9

15 Regent Way, Regent shopping Centre, ML3 7EF Hamilton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full packag... Ver más

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Valorada con 5 estrellas sobre 5

As a frequent client of Hays Hamilton I was given the usual warm friendly welcome. Staff are very helpful and nothing is too much trouble.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were both professional, efficient and friendly and arranged the holiday we wanted very quickly, including plane tickets and currency. The staff in this branch work very hard to please their c... Ver más

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Valorada con 5 estrellas sobre 5

From start to finish , Julie and Bethany made booking my cruise so easy and trouble free . Can’t speak highly enough about the help and service they provide, whatever the occasion, they make booking a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 15 Regent Way, Regent shopping Centre, ML3 7EF, Hamilton, Reino Unido

  • 01698616044

4,9

Excelente

TrustScore: 5 sobre 5

661 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(661)

116.812 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Needed Ideas

Went into Hays Travel in Hamilton really not knowing where we wanted to go. We were welcomed by Julie who is the manager, and she couldn’t have been more helpful. We told her our budget and what we expected from a holiday. Julie then trawled patiently through countless options for us until we found something we both liked. Julie’s knowledge and experience was excellent. Looking forward to heading off on holiday very soon. 😃

22 de julio de 2025
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Respuesta de Hays Travel - Hamilton

Thank you for your kind words. It was my pleasure. Warmest regards Julie

Valorada con 5 estrellas sobre 5

Cassie

Cassie, is so helpful and charming with it. She gives us 100% service

19 de julio de 2025
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Respuesta de Hays Travel - Hamilton

Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

Staff were excellent

Staff were excellent. Very friendly and helpful. Gave us everything we wanted and for a better price than we could get anywhere else. Could not fault this place at all. Staff are so friendly, welcoming and helpful, they deserve more than 5 stars ⭐️⭐️

13 de julio de 2025
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Respuesta de Hays Travel - Hamilton

Thank you so much for your kind feedback, warmest regard's team hamilton

Valorada con 5 estrellas sobre 5

First class service

Karen was fantastic. She was extremely knowledgeable and very patient. We had an idea of what we wanted but we looked at various options and thus ensured our trip was tailor made.

11 de julio de 2025
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Respuesta de Hays Travel - Hamilton

Thank you team Hamilton

Valorada con 5 estrellas sobre 5

ONLY LOOKING

Decided to try Hays for a cruise ONLY LOOKING but had good fortune to meet Blu.
Blu took us through cruises. Gave us paraphernalia to take away. We returned when Blu was at work for bit more info. We decided to book as there was no pressure

20 de junio de 2025
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Respuesta de Hays Travel - Hamilton

Thank you - Amanda

Valorada con 5 estrellas sobre 5

Here comes the sun

We had a lovely girl called Blu
Was very helpful got everything sorted for us

24 de junio de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you so much it was lovely to get you all booked up!

Valorada con 5 estrellas sobre 5

Your shop was short staffed

Your shop was short staffed, one advisor and one cashier. There was a couple in before us. Your staff kept apologising for the wait. In the end the cashier came to help us, still apologising . It was not your staffs fault. the couple before us were really testing the advisor, had no idea where they wanted to go, had a budget but kept wanting to look at places over the budget. Truly the advisor was unbelievably patient.
The cashier who helped us was great and we managed to book the trip we wanted even though she kept apologising as this wasn't her job and it had to be done via phone because she did not have access to the computer to book it. Because of the couple before us we were there for about an hour and a half, again not your staffs fault. By the time we left this couple had gone through most of Europe and was still not decided. So in my opinion both the ladies in your Hamilton office deserve recognition for the great service they provided given the conditions they were up against

22 de junio de 2025
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Respuesta de Hays Travel - Hamilton

Thank you so much for your kind words, it was our please looking after you. Warmest regard's Julie

Valorada con 5 estrellas sobre 5

Julie always goes above and beyond .

Julie always goes above and beyond ..
Julie is always very helpful and extremely knowledgeable .. I wouldn’t go anywhere else to book a holiday ..

22 de junio de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you so much for your kind words and patience, always my pleasure, warmest regard's Julie xx

Valorada con 5 estrellas sobre 5

Great service!!

Julie who dealt with us in the Hamilton store was fantastic. They were down a few members of staff due to illness however she was so patient and helpful throughout dealing with our holiday booking which threw up a few glitches computer wise. Despite this her professionalism and obvious determination to get our holiday secured was so apparent and very much appreciated.

21 de junio de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you so much for your kind words and thank you for your patience. It was my pleasure, Warmest regard's Julie

Valorada con 5 estrellas sobre 5

Yet again we’ve had excellent service…

Yet again we’ve had excellent service from the Hamilton store. Great advice & assistance booking a cruise. Always friendly & helpful

5 de junio de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you June for your Kind words, our pleasure as always, warmest regard's Julie

Valorada con 5 estrellas sobre 5

Staff

Staff. Knowelgable, attentive. Felt as the staff wanted to help you.
Blu in particular was very open. Always showed an interest.

4 de junio de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you for the lovely review and the kind words- Blu

Valorada con 5 estrellas sobre 5

Fab service as always

Staff are always very friendly and very helpful, talk you through every step of the way

3 de junio de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

The girls who assisted me with the…

The girls who assisted me with the booking were more than patient, very helpful and understanding and would highly recommend the team in Hamilton, South Lanarkshire.

31 de mayo de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you for the lovely feedback it was great to get you all booked!

Valorada con 5 estrellas sobre 5

Staff courteous

Staff courteous, helpful and knowledgeable whilst booking holiday

24 de mayo de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you Mr Younger , was a pleasure to help , Amanda

Valorada con 5 estrellas sobre 5

All the staff are incredibly helpful…

All the staff are incredibly helpful and extremely knowledgeable
This has meant that all the holidays we have booked over the years have been above and beyond what we expected

14 de mayo de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you for your kind words amanda

Valorada con 5 estrellas sobre 5

Great service

Always get good service at Hayes in Hamilton , they take time to find the holiday your looking for and give good advice . So helpful.

2 de mayo de 2025
Logotipo de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton

Thank you very much for the lovely review , was nice speaking with you , kind regards Julie

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