The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full packag... Ver más
La empresa ha respondido
15 Regent Way, Regent shopping Centre, ML3 7EF Hamilton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The agent in Hamilton Jule is excellent. Very knowledgeable efficient and patient. She genuinely cares about the customer and their satisfaction which is very rare nowadays. Also Hays does full packag... Ver más
La empresa ha respondido
As a frequent client of Hays Hamilton I was given the usual warm friendly welcome. Staff are very helpful and nothing is too much trouble.
La empresa ha respondido
Staff were both professional, efficient and friendly and arranged the holiday we wanted very quickly, including plane tickets and currency. The staff in this branch work very hard to please their c... Ver más
La empresa ha respondido
From start to finish , Julie and Bethany made booking my cruise so easy and trouble free . Can’t speak highly enough about the help and service they provide, whatever the occasion, they make booking a... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
15 Regent Way, Regent shopping Centre, ML3 7EF, Hamilton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Went into Hays Travel in Hamilton really not knowing where we wanted to go. We were welcomed by Julie who is the manager, and she couldn’t have been more helpful. We told her our budget and what we expected from a holiday. Julie then trawled patiently through countless options for us until we found something we both liked. Julie’s knowledge and experience was excellent. Looking forward to heading off on holiday very soon. 😃

Respuesta de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton
Amanda made us feel so welcome and comfortable, she is very knowledgeable and answered all our questions and made us at ease.

Respuesta de Hays Travel - Hamilton
Staff were excellent. Very friendly and helpful. Gave us everything we wanted and for a better price than we could get anywhere else. Could not fault this place at all. Staff are so friendly, welcoming and helpful, they deserve more than 5 stars ⭐️⭐️

Respuesta de Hays Travel - Hamilton
Karen was fantastic. She was extremely knowledgeable and very patient. We had an idea of what we wanted but we looked at various options and thus ensured our trip was tailor made.

Respuesta de Hays Travel - Hamilton
Decided to try Hays for a cruise ONLY LOOKING but had good fortune to meet Blu.
Blu took us through cruises. Gave us paraphernalia to take away. We returned when Blu was at work for bit more info. We decided to book as there was no pressure

Respuesta de Hays Travel - Hamilton
We had a lovely girl called Blu
Was very helpful got everything sorted for us

Respuesta de Hays Travel - Hamilton
Your shop was short staffed, one advisor and one cashier. There was a couple in before us. Your staff kept apologising for the wait. In the end the cashier came to help us, still apologising . It was not your staffs fault. the couple before us were really testing the advisor, had no idea where they wanted to go, had a budget but kept wanting to look at places over the budget. Truly the advisor was unbelievably patient.
The cashier who helped us was great and we managed to book the trip we wanted even though she kept apologising as this wasn't her job and it had to be done via phone because she did not have access to the computer to book it. Because of the couple before us we were there for about an hour and a half, again not your staffs fault. By the time we left this couple had gone through most of Europe and was still not decided. So in my opinion both the ladies in your Hamilton office deserve recognition for the great service they provided given the conditions they were up against

Respuesta de Hays Travel - Hamilton
Julie always goes above and beyond ..
Julie is always very helpful and extremely knowledgeable .. I wouldn’t go anywhere else to book a holiday ..

Respuesta de Hays Travel - Hamilton
Julie who dealt with us in the Hamilton store was fantastic. They were down a few members of staff due to illness however she was so patient and helpful throughout dealing with our holiday booking which threw up a few glitches computer wise. Despite this her professionalism and obvious determination to get our holiday secured was so apparent and very much appreciated.

Respuesta de Hays Travel - Hamilton
Yet again we’ve had excellent service from the Hamilton store. Great advice & assistance booking a cruise. Always friendly & helpful

Respuesta de Hays Travel - Hamilton
Staff. Knowelgable, attentive. Felt as the staff wanted to help you.
Blu in particular was very open. Always showed an interest.

Respuesta de Hays Travel - Hamilton
Staff are always very friendly and very helpful, talk you through every step of the way

Respuesta de Hays Travel - Hamilton
Will always use Hays Travel for my holidays. So easy and quick to book with all thanks to Cassie at Hamilton branch.
The girls who assisted me with the booking were more than patient, very helpful and understanding and would highly recommend the team in Hamilton, South Lanarkshire.

Respuesta de Hays Travel - Hamilton
Great people and great service 💯 happy with the service a got, and will be returning again to book more holidays 👍

Respuesta de Hays Travel - Hamilton

Respuesta de Hays Travel - Hamilton
All the staff are incredibly helpful and extremely knowledgeable
This has meant that all the holidays we have booked over the years have been above and beyond what we expected

Respuesta de Hays Travel - Hamilton
Always get good service at Hayes in Hamilton , they take time to find the holiday your looking for and give good advice . So helpful.

Respuesta de Hays Travel - Hamilton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.