Hays Travel - Hanley Opiniones 

693
TrustScore: 5 sobre 5

4,9

2 - 2a Fountain Square, ST1 1LG Hanley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 2 - 2a Fountain Square, ST1 1LG, Hanley, Reino Unido

  • 01782692752

4,9

Excelente

TrustScore: 5 sobre 5

693 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(693)

118.033 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

In our experience ,Aiden was very…

In our experience ,Aiden was very helpful,polite and gave us all the information and answered all the questions we had about the holiday we booked.

14 de agosto de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Have a wonderful holiday. Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

We were assisted by Aidan and he was…

We were assisted by Aidan and he was amazing helped us find the best holiday for us listened to everything we wanted and found it,
nothing was too much for him either he was very polite and very welcoming, our son is adhd and he was amazing with him too.

10 de agosto de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review. We hope you have an amazing holiday! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

Really good experience

I telephoned the local branch in Hanley and enquired about a deal that I had seen in the window, I spoke to a lovely lady named Joy and she looked into my enquiry and then rang me back with all the information and different dates and flights available. My husband and myself called in to the branch the next day and spoke to Joy and booked the short break that we wanted. Joy was so very helpful and nothing was to much trouble for her, great customer service.

8 de agosto de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely positive review. Have a fantastic holiday! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

Very helpful and pleasant

Very helpful and pleasant

2 de agosto de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Many thanks, Mark & the team.

Valorada con 5 estrellas sobre 5

Fantastic experience

We booked our holiday with the help of Joy at the Hanley branch, and her expertise was second to none, she went above and beyond to help get myself and my husband the best holiday. Thanks Joy you are a shining star at Hays

31 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a wonderful holiday! Many thanks, Mark & the team

Valorada con 4 estrellas sobre 5

Always very helpful and makes bookings…

Always very helpful and makes bookings easy because we don't have to do everything online ourselves.

21 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.

Valorada con 5 estrellas sobre 5

the assistant was very helpful and…

the assistant was very helpful and efficiant

29 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

I wasn't sure about what cruise i…

I wasn't sure about what cruise i wanted, the lady gave me advise and ended up booking

24 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us, we are glad we got you a cruise sorted :) Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

The member of staff being patient and…

The member of staff being patient and listening to what we specifically wanted for our holiday. The staff member taking time to look at all options available to get us our perfect holiday.

17 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a lovely review. Have a wonderful holiday! Many thanks, Mark & the team.

Valorada con 5 estrellas sobre 5

Top Staff.

I never go anywhere else to book a holiday. All the staff at Hanley are so helpful, far far superior to Tui.

23 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a fantastic holiday! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

Aidan was excellent did his best to get…

Aidan was excellent did his best to get the holiday I wanted nothing was to much trouble would definitely use hays travel again

22 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely review. Have a fantastic holiday! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

Very helpful and informative made us…

Very helpful and informative made us aware of all options when we found our favoured location and hotel got us the best price through airport flight comparrisons very helpfol

19 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely positive review. Have a wonderful holiday! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

Great service as always from the team…

Great service as always from the team in Hanley.

18 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Valorada con 5 estrellas sobre 5

Went into Hanley store looking for a…

Went into Hanley store looking for a holiday as was sat down with mark the manager he found what I wanted at a price I wanted as always service excellent other staff in store very pleasant will return as always thank you very much mark

18 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a lovely, positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Valorada con 5 estrellas sobre 5

As soon as me and my partner walked…

As soon as me and my partner walked into the shop ( Hanley Stoke - on-Trent ) we were greeted by three lovely staff , Aidan asked us to sit down and asked what kind of holiday we wanted bless him we were there over two hours looking at everything from cruises to beach holidays, we wanted to week’s break within three weeks , Ian glad to say Aidan found us one that we were both happy with . The whole experience from start to finish was amazing we felt really happy he did everything for us including our euros. We will definitely be back to book our future holidays with hays travel by the way we are both in our seventies . Thank you too Aidan .

16 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave such a positive review. Have a wonderful holiday! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

First class service

First class service! Matched a low quote I had obtained from an on-line cruise company which was great. Not the first time Hays consultant has been able to do this for us, so very pleased with her efforts.

15 de julio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us again and taking the time to leave such a lovely, positive review. We hope you have a wonderful cruise! Many thanks, Mark & the team

Valorada con 5 estrellas sobre 5

Very professional and helpful and polite

Very professional and helpful and polite

4 de junio de 2025
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Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

Valorada con 5 estrellas sobre 5

Very professional and helpful and polite

Very professional and helpful and polite

4 de junio de 2025
Logotipo de Hays Travel - Hanley

Respuesta de Hays Travel - Hanley

Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.

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