Hays Travel - Hassocks Opiniones 

166
TrustScore: 5 sobre 5

4,9

11 Keymer Road, BN6 8AD Hassocks, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted to book a New Zealand trip but not an off the shelf one out of a brochure. I gave Holly a spreadsheet of what I wanted to achieve, where I wanted to visit, flights, car hire, train and tri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(166)

127.122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Recently booked an escorted holiday to…

Recently booked an escorted holiday to Italy. Excellent service from the staff. Throughly explained the elements of the trip withrecommendations for hotels and tours. Staff were courteous and knowledgeable. Will certainly be using using Hays Travel again.

30 de enero de 2025
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Respuesta de Hays Travel - Hassocks

Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

Great service

Holly was very helpful. Would definitely book my holidays this way again, much less stressful

5 de enero de 2025
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Respuesta de Hays Travel - Hassocks

Thank you for your kind words Julie, we look forward to seeing you for the next one!

Valorada con 5 estrellas sobre 5

Politeness

Politeness, helpfulness and an awareness of the holiday destination we chose. An excellent service and highly commendable.

15 de enero de 2025
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Respuesta de Hays Travel - Hassocks

Thank you for your lovely review Margaret! - Hannah :)

Valorada con 5 estrellas sobre 5

Holly was fantastic with us especially…

Holly was fantastic with us especially that we were a bit undecided on exactly what we wanted. She also gave us extra bits of info on things we needed to do and then followed up with an email of extra things that she could also arrange if we wanted.
All in all a first class service and we will definitely use Holly again

5 de enero de 2025
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Respuesta de Hays Travel - Hassocks

Thank you for your kind feedback!

Valorada con 5 estrellas sobre 5

Great service from Holly!

Holly is excellent. She is friendly, welcoming and extremely efficient. She listens, notes the details, follows up and gets the job done with no fuss. Bravo!

7 de enero de 2025
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Respuesta de Hays Travel - Hassocks

Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Holly was amazing

Holly was amazing. Very helpful, knowledgeable. She was very efficient and polite. Great service

29 de diciembre de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your kind words, we hope you have a lovely trip away!

Valorada con 4 estrellas sobre 5

Helpful and friendly staff.

The service provided was excellent, but it was unfortunate that we visited the Hassocks office on the Monday morning to find the shop was not opening to callers at the office on that day.

26 de noviembre de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your kind feedback, we really appreciate it. We are open Monday-Saturday, however due to unforeseen staff shortages and safety concerns we sometimes can only work through incoming calls and emails, but are still available to contact in branch. We hope you're looking forward to your cruise!

Valorada con 5 estrellas sobre 5

Never disappointed

Have been using Hays travel at Haywards Heath for many years and always had great service. However as they were closed on this day for staffing issues we chose to go to the nearest one, this being Hassocks. We were not disappointed. We spoke to Hanna who helped us book holidays for four people.
Hanna was very friendly and professional and explained everything very clearly.

31 de octubre de 2024
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Respuesta de Hays Travel - Hassocks

Thank you so much for your lovely review! I am so glad we were able to find the perfect holiday for yourself and your friends! - Hannah :)

Valorada con 5 estrellas sobre 5

Tricky itinerary excellently managed and booked with no issues.

For someone unused to the whole travel agent experience, it couldn’t have been smoother. Despite being given a tricky dream itinerary, the team did very well to make an excellent set of options, which I was happy to accept. From initiation to full completion and booking in a week: excellent service.

4 de octubre de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your kind words, we really do appreciate it!

Valorada con 5 estrellas sobre 5

Friendly and helpful

Holly and Hannah were really helpful in booking our recent trip, helping to plan and make changes to our original plan

24 de septiembre de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team. We appreciate your feedback and are glad that Holly and Hannah were able to assist you in planning your trip!

Valorada con 5 estrellas sobre 5

Holiday in Asia

It delivered what we asked for in a very efficient way

17 de septiembre de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

We were very happy with our experience.

We were very happy with our experience. The lady went to great lengths to get us exactly what we wanted, and we were very pleased.

22 de julio de 2024
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Respuesta de Hays Travel - Hassocks

It was really lovely spending some time with you both yesterday, Thank you so much for your patience and see you both in September to do the online check in. Take care Leila

Valorada con 5 estrellas sobre 5

So far so good

So far so good. I Have an accommodating Layla, helping me at Hays Travel Hassocks.

18 de julio de 2024
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Respuesta de Hays Travel - Hassocks

Thanks so much for your feedback. We really appreciate it!

Valorada con 4 estrellas sobre 5

Good service, poor IT.

Good service, however an app or an easier website to view booking would help. Right now I’m totally reliant on the shop.

18 de abril de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your 4* review and kind comments, they are appreciated, please email us at any time and we will come back to you if the shop is not open on any given day. Kind Regards, Sian

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