Hays Travel - Hassocks Opiniones 

166
TrustScore: 5 sobre 5

4,9

11 Keymer Road, BN6 8AD Hassocks, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted to book a New Zealand trip but not an off the shelf one out of a brochure. I gave Holly a spreadsheet of what I wanted to achieve, where I wanted to visit, flights, car hire, train and tri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

166 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(166)

127.122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I wished book flights only for a large…

I wished book flights only for a large group.
This was done fairly effortlessly by the member of staff I saw.
She involved me in the process and was helpful and friendly throughout.
I also know that I can go back to Hayes to submit other details prior to checking in.
The personal customer service and guidance is what I really appreciate and I didn't have the headache I would have had if I'd attempted to book direct with an airline.
Thank you Holly and Hayes Travel

25 de marzo de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for your 5* review and kind comments, they are appreciated

Valorada con 5 estrellas sobre 5

I was greeted with smiles and a warm…

I was greeted with smiles and a warm welcome.
Then Joanne went through all my options, explaining everything very clearly: passport dates of validity (which can be confusing), flights times, dates, costs, etc.
She then proceeded to book for me, issue my e-ticket, booking confirmation, etc.
Moreover, we had time for a friendly little chat, which adds to personalise the service.
So, altogether, a very pleasurable experience, which is much appreciated, thank you Joanne.

14 de marzo de 2024
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Respuesta de Hays Travel - Hassocks

Jo says thank you for the lovely review! We both loved hearing about how you worked in this shop under a different name years ago too!

Valorada con 5 estrellas sobre 5

Rome recommendation by Hays is a winner.

My city break to Rome was expertly selected to my budget and being a 10 minute walk from the Metro, which was only 3 stops from Terminii proved to be a matchwinner with so many sites to visit.

1 de marzo de 2024
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Respuesta de Hays Travel - Hassocks

Thanks for the nice words John. Chloe will be delighted to hear it went well. I wish we could have arranged the match result too!

Valorada con 5 estrellas sobre 5

Booking for a holiday to Guernsey

Booking for a holiday to Guernsey
We were dealt with by Mark who was great. He sorted out our booking very efficiently,thank you Mark

13 de febrero de 2024
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Respuesta de Hays Travel - Hassocks

Thank you Janet! Guernsey is a really special place for me so I was delighted that we were able to arrange this for you!

Valorada con 5 estrellas sobre 5

Heloful Hates

Mark couldn’t Have been more helpful

9 de febrero de 2024
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Respuesta de Hays Travel - Hassocks

It was a pleasure to help Pamela! Thank you for choosing to book with us

Valorada con 5 estrellas sobre 5

Hassocks branch Lapland trip

I used the hassocks branch recently to recently book a Lapland trip for my daughters. Chloe could not be more helpful and made the whole experience so easy. I have used these guys to book Dubai last year and they were great. I will be booking my next trip with them as well

2 de febrero de 2024
Opinión espontánea
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Respuesta de Hays Travel - Hassocks

Thank you for letting us help you with your holiday John, we look forward to helping you with your next one!

Valorada con 5 estrellas sobre 5

....

Very helpful manager.

31 de enero de 2024
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Respuesta de Hays Travel - Hassocks

Many thanks again for booking with us!

Valorada con 5 estrellas sobre 5

The young lady who booked my holiday…

The young lady who booked my holiday was very helpful

30 de enero de 2024
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Respuesta de Hays Travel - Hassocks

Thank you Pauline, was great to help you with your holiday plans. Look forward to seeing you again in the future. :)

Valorada con 5 estrellas sobre 5

Helpful

Very helpful as I was phoning from Berkshire assistant linked me to a friends holiday from their local office. Very satisfied.

25 de enero de 2024
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Respuesta de Hays Travel - Hassocks

Thank you for the kind words Marilyn, it was great to be able to help you, even with the distance.

Valorada con 4 estrellas sobre 5

I needed travel insurance and Mark was…

I needed travel insurance and Mark was very kind and very helpful. It was much more expensive than I thought it would be.

1 de diciembre de 2023
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Respuesta de Hays Travel - Hassocks

Hi Lesley. I'm glad we were able to help arrange your insurance. I remember you saying that you thought it was more expensive than you expected.

Insurance prices do vary depending on when/where/who is travelling of course, and different insurance companies provide different amounts of cover at different prices. I hope you would find our price with Rush good value for the cover provided - but of course I understand your frustration even so. Thank you again.

Valorada con 4 estrellas sobre 5

The rep was very helpful and diligent…

The rep was very helpful and diligent and tried his very best to get exactly what we wanted.
There were a few technical hitches which were frustrating for him and a bit time consuming for us.
However, everything was made right in the end because we were awarded a very helpful discount. So, we thank the company for that. Perhaps the technical hitch has now been sorted so that other reps do not have the same problems. It was Mark who helped us and he could not have been more helpful
Thank you.

12 de noviembre de 2023
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Respuesta de Hays Travel - Hassocks

Thanks for your kind words Helen, and for your patience with our technical problems that day. We're so pleased that you booked your holiday with us and that you have a wonderful time!

Valorada con 5 estrellas sobre 5

Holiday in Spain

We found the Agent really helpful in booking us a holiday in Spain next year. We had a good idea of what we wanted, but she was able to assist us in a number of ways to improve the overall package.

4 de noviembre de 2023
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Respuesta de Hays Travel - Hassocks

Thank you for your 5* review and kind comments, they are appreciated, many thanks, Sian at Hays Travel Hassocks

Valorada con 5 estrellas sobre 5

As Always Very helpful and Friendly…

As Always Very helpful and Friendly staff make it an enjoyable Experience would not want to go anywhere else to book my Holiday.

15 de septiembre de 2023
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Respuesta de Hays Travel - Hassocks

Thank you for your 5* review and kind comments, kind regards, Hays Travel Hassocks

Valorada con 5 estrellas sobre 5

Profssional help

Helpful, friendly and professional advice in sorting out a holiday.

11 de agosto de 2023
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Respuesta de Hays Travel - Hassocks

Thanks for your lovely comments :)

Valorada con 5 estrellas sobre 5

Better to book in store than online!

Fantastic customer service - helpful and detailed. It was really enjoyable to book our trip in store rather than online. We received great extra advice about vaccines and visas that you wouldn’t get on the internet.

2 de agosto de 2023
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Respuesta de Hays Travel - Hassocks

Thanks for your lovely review. :)

Valorada con 5 estrellas sobre 5

Before my husband died

Before my husband died, we used Hays Travel and always found them extremely efficient and helpful and this is the first time back booking a holiday with a friend. Glad to say nothing has changed, Hays Travel still the best.

2 de agosto de 2023
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Respuesta de Hays Travel - Hassocks

Thanks so much for your lovely comments. :)

Valorada con 4 estrellas sobre 5

Very helpful staff

28 de junio de 2023
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Respuesta de Hays Travel - Hassocks

Thanks for you lovely comments. See you again soon.

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