Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Extremely helpful staff. My husband and I haven't traveled abroad for 34 years and were completely clueless as to how to go about this. Hays did everything for us explaining everything and putting our... Ver más
Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Ver más
La empresa ha respondido
Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
209/210 Queens Rd, TN34 1QP, Hastings, Reino Unido
- 01424572604
5,0
Excelente
1 mil opiniones
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Amazing service as always
Amazing service as always. Thank you for booking our cruise Sue xx
22 de abril de 2026
Respuesta de Hays Travel - Hastings
Thanks so much for your Positive review. Sue :)
All the staff were professional
All the staff were professional, friendly and efficient.They listened to what we were saying and answered our questions.
12 de abril de 2026
Respuesta de Hays Travel - Hastings
We appreciate you taking the time to share your experience. We're happy to hear that our team was professional, friendly, and efficient, and that they answered your questions.
Brilliant as always Sue!
21 de abril de 2026
Respuesta de Hays Travel - Hastings
Thanks very much. Sue :)
The staff were amazing
The staff were amazing, Sarah, the Manager was awesome and answered our questions in a professional and friendly manner. The booking process was easy and quick.
Would definitely recommend Hays at Hastings for all your travel requirements.
20 de abril de 2026
Respuesta de Hays Travel - Hastings
We're happy to hear that our team provided professional and friendly service, making your booking easy and quick. Thank you for recommending Hays at Hastings!
TRIP TO SRI LANKA
This is the 3rd trip I've booked through Hays Travel. I wanted to go to Sri Lanka to do a week of sightseeing and a week on a beach resort, relaxing. I knew the places I wanted to visit and what I wanted to see, and Millie in the Hastings branch, put it all together for me. I made tweaks to the Itinerary and wanted to upgrade our last week at the beach resort. Nothing was too much for her and she perfected the trip for me. I'
ve booked the 2 week trip and simply can't wait to go.
18 de abril de 2026
Respuesta de Hays Travel - Hastings
We're happy to hear that you had such a positive experience planning your Sri Lanka trip. It's great to know that our team member was so helpful in perfecting your itinerary. We appreciate your kind words and hope you enjoy your holiday.
We have now booked two Holidays this…
We have now booked two Holidays this year, with Hayes Travel and have found them so helpful, and they made it all so easy. Just looking forward to the holidays now.
10 de abril de 2026
Respuesta de Hays Travel - Hastings
We appreciate you choosing us for your holiday bookings. It's wonderful to hear that our team made the process easy and helpful for you. We hope you enjoy your holidays!
Very helpful and informative made it…
Very helpful and informative made it easy to book our cruise
10 de abril de 2026
Respuesta de Hays Travel - Hastings
Sandie,
We appreciate you sharing that booking your cruise was easy with our help. Thank you for your positive feedback!
Regards
Hays Travel Hastings
Very helpful staff
Very helpful staff, who were happy to listen and help with our selection.
10 de abril de 2026
Respuesta de Hays Travel - Hastings
David Gill,
We appreciate you taking the time to share your experience. We're happy to hear our staff were helpful in your selection process.
Regards
Hays Travel Hastings
Booked 2 holidays recently and both…
Booked 2 holidays recently and both experiences were brilliant the staff are great very knowledgeable and helpful
9 de abril de 2026
Respuesta de Hays Travel - Hastings
Annoyance,
We appreciate you sharing your positive experiences. We're so glad to hear our staff are knowledgeable and helpful when booking holidays.
Kind regards
Hays Travel Hastings
Such a helpfull team
Even though l am 100 miles from Hays in Hastings l still use them. I can trust Michelle and the team to book my flight to Australia with just one phone call they are excellant and always ready to help would never go anywhere else. Fantastic service.
25 de marzo de 2026
Respuesta de Hays Travel - Hastings
Mrs Jean Howard,
We appreciate you sharing your experience. It's great to hear that you trust our team to book your flights to Australia and that you find our service fantastic.
Kind regards
Hays Travel Hastings
Great advice and knowledge about…
Great advice and knowledge about booking our cruise and was able to answer all our questions
8 de abril de 2026
Respuesta de Hays Travel - Hastings
Sharyn ,
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear our advice helped with your cruise booking.
Kind regards
Hays Travel Hastings
Excellent service Michelle was lovely…
Excellent service Michelle was lovely she was really helpful with our booking etc
1 de abril de 2026
Respuesta de Hays Travel - Hastings
Paul Samson,
We appreciate your kind words and are so glad we could provide excellent and helpful service for your booking.
Kind regards
Hays Travel Hastings
The service is always very good
The service is always very good, never have any problems
5 de abril de 2026
Respuesta de Hays Travel - Hastings
We appreciate you taking the time to share your experience with us! We are so glad that our service is always very good for you.
Kind regards
Hays Travel Hastings
Millie was very welcoming as soon as we…
Millie was very welcoming as soon as we stepped in the shop, helped us with all our questions which was great. Once we went home and discussed our choices we then phoned back and booked over the phone. 10/10 service 😊
27 de marzo de 2026
Respuesta de Hays Travel - Hastings
We're so happy to hear that you felt welcomed and well-assisted! It's great that we could help you find what you were looking for and provide a 10/10 service.
Kind regards
Hays Travel Hastings
Respuesta de Hays Travel - Hastings
Thanks so much for giving us such a positive revirew.
Team Hastings :)
Expert advice and very good customer…
Expert advice and very good customer service very helpful and polite
4 de abril de 2026
Respuesta de Hays Travel - Hastings
We appreciate you taking the time to leave us a 5-star review. We are so glad that our team could provide expert advice and excellent service.
Hays Travel Hastings
Wery helpful trouble free booking
Wery helpful trouble free booking. As far as I am concerned no improvement needed
2 de abril de 2026
Respuesta de Hays Travel - Hastings
Maria,
We appreciate you choosing us for your booking! It is wonderful to know that we could provide a helpful and hassle-free experience for you.
Kind regards
Hays Travel Hastings
Best way to book a cruise
Another cruise booked with Hastings branch of Hays having not used travel agents for many years have booked our last 5 cruises with them.
The service is always good knowing the aftersales with checking yor documents and printing your cabin labels is always a peace of mind and always good for a first time cruiser.
A special thanks to Sarah who has dealt with our bookings.
1 de abril de 2026
Respuesta de Hays Travel - Hastings
We appreciate you booking your cruises with us! It's great to know the aftersales service and assistance are a peace of mind. Thank you for your kind words.
Kind regards
Hays Travel Hastings
Millie was very helpful and patient
Millie was very helpful and patient. She eventually found us the right holiday which we hope will prove to be exactly what we wanted.
31 de marzo de 2026
Respuesta de Hays Travel - Hastings
Peter Hufton,
We appreciate you taking the time to share your experience. We are so happy we could find you the right holiday and hope you enjoy it.
Kind regards
Millie
Hays Travel
Great experience
Lovey informative advisor who also helped us to arrange our travel insurance.also managed to buy currency while in store and got information on hays travel money card, which we will purchase nearer to our holiday departure. All in all a very good experience and shall book again with hays for our next holiday which we also did last year.
31 de marzo de 2026
Respuesta de Hays Travel - Hastings
Carol cadey,
We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that our advisor was informative and helpful during your booking. We look forward to helping you with your future travel plans!
Kind regards
Millie
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