Hays Travel - Hexham Opiniones 

702
TrustScore: 5 sobre 5

4,9

44 Fore Street Town Centre, NE46 1LZ Hexham, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Ver más

Valorada con 5 estrellas sobre 5

You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 44 Fore Street Town Centre, NE46 1LZ, Hexham, Reino Unido

  • 01434 267658

4,9

Excelente

TrustScore: 5 sobre 5

702 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(702)

124.458 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Jo was very thorough and knowledgeable

Jo was very thorough and knowledgeable

15 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thanks for your feedback, was lovely meeting you and getting you fixed up on some summer sun, have a fabulous time, thanks Joe

Valorada con 4 estrellas sobre 5

The lady that helped us booked was very…

The lady that helped us booked was very imformative did what she could to find something within my budget was just a shame she couldnt help us find out more information about euro camp where on google it says hays deal with but she had no information in shop

8 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind words, Scarlett said it was a pleasure getting you fixed up, however apologies over the Eurocamp, as Hays had an advert advising feature & book Eurocamp this is just selected parks and unfortunately the one you requested was not one of these. Hoping we can retain your future business & wish you a lovely holiday, thanks Tom - Branch Manager

Valorada con 5 estrellas sobre 5

Great service

Great service. Always went the extra mile to make sure we had a selection of choices and that we got what we want in the end. Thanks to Tom!

13 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind review. It was great to get you booked up. Tom

Valorada con 5 estrellas sobre 5

Thomas was so helpful

Thomas was so helpful, answering all my questions . It made our booking very easy . He went out of way to show us pictures of things we were concerned about. Great service well done

13 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your great review. I hope you have an amazing time. Thomas :)

Valorada con 5 estrellas sobre 5

Karen helped us sort out a great…

Karen helped us sort out a great holiday for September this year. Gave her the information as to what we wanted for our holiday and Karen patiently found the perfect hotel . Karen is very knowledgeable about the travel industry which fills you as a customer with confidence. Extremely polite , approachable person , nothing is a bother . Hexham branch has a great atmosphere all the staff are helpful . I have booked several holiday from this branch and with Karen over the years. Will con to use this branch for future holidays .

10 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind words. It was a pleasure getting you booked up. Karen

Valorada con 5 estrellas sobre 5

Professional service

Scarlett was very professional in dealing with our holiday plan. She had good knowledge/ experience in sorting our complex itinerary and was patient, pleasant & polite throughout.
We came away relaxed, satisfied & raring to go.
We will use Hays Travel again.

8 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your lovely review. I am glad to hear that you had an enjoyable experience. Scarlett

Valorada con 5 estrellas sobre 5

JOE at Hexham Hays

We have booked at HAYS TRAVEL, HEXHAM several times and always received great service. This week we saw Joe who was so helpful and courteous, with a great sense kf humour. Saves us some money too, which js always great! He also gave us some great recommendations for future holidays.

31 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your great feedback. We are glad you hear you had a lovely experience with us. Joe

Valorada con 5 estrellas sobre 5

Fantastic first class service

Ordinarily I would book my own holiday on line, however I required some personal advice. I met Karen who shares her expertise advice with me. Karen was courteous, kind and polite, she was methodical when looking for a holiday with my specific needs and criteria. Karen found the ideal holiday for me and my wife and nothing was too much trouble for her. Karen was professional and a true credit to the Hexham shop. I will certainly be back to the high street and book another holiday with Hays Travel.

5 de febrero de 2026
Opinión espontánea
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

We appreciate you taking the time to share your experience. We're happy to hear that you received excellent advice in finding the ideal holiday. We look forward to assisting you with future travel plans. Thanks - Karen :)

Valorada con 5 estrellas sobre 5

All Good

Nothing bad to say.

29 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your lovely feedback and are glad you had a good experience. Hope you have a lovely holiday :) Thanks - Scarlett

Valorada con 5 estrellas sobre 5

Karen the Hays Travel rep,went out of…

Karen the Hays Travel rep,went out of her way to ensure our holiday was booked smoothly and professionally, even phoning another office where her friend had been to the same hotel we were booking, to find if it was suitable for us, great service, thanks

4 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you taking the time to leave us such a kind review. We are so glad we got you booked up :) Thanks - Karen

Valorada con 4 estrellas sobre 5

Tui cruise

The staff at Hays travel always go above and beyond to help

29 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind words, was lovely to get you fixed up, have a lovely cruise, thank you Scarlett

Valorada con 5 estrellas sobre 5

Tom was extremely helpful &…

Tom was extremely helpful & knowledgeable. First class service from Hayes Travel Hexham as always.

5 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Was lovely to get you fixed up on your cruise, it looks fabulous, have a lovely time, thank you Tom

Valorada con 5 estrellas sobre 5

Lanzarote July 2026 booking

Karen is incredibly helpful, knowledgeable and a fun consultant to deal with. She strives to find you the best deal. Since booking with Karen, we've never booked a holiday online or elsewhere since. Likewise, her colleagues are excellent too. You always get a warm welcome in Hays Travel Hexham.

2 de febrero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind review. It was great getting you booked up. Hope you have a lovely time :) Karen

Valorada con 5 estrellas sobre 5

They know their stuff

Tom, the agent I booked with was very informative about places we were looking into which was very helpful in picking our destination.

31 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind feedback, was lovely getting you booked, hope you have a fab holiday, thanks Tom

Valorada con 5 estrellas sobre 5

Holidaying with disabled relativeto include my…

Trying a find a holiday to include my disabled relatives needs is always difficult, however both Alisha and Tom at Hexham branch were very helpful, knowledgeable and professional.

31 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Was lovely meeting you and getting you fixed up, it is important to get every holiday right, hope you have a fab holiday, thanks Alisha

Valorada con 5 estrellas sobre 5

As always Tom was friendly

As always Tom was friendly, polite and experienced in his job

30 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you Carol for your kind words, always a pleasure seeing you both and getting you fixed up, have a lovely time, Tom

Valorada con 5 estrellas sobre 5

Satisfied customers.…

Karen was friendly and obviously enjoyed her job. She took time with us and was able to answer any of our queries .

25 de enero de 2026
Logotipo de Hays Travel - Hexham

Respuesta de Hays Travel - Hexham

Thank you for your kind review, was lovely getting you booked up. Karen

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más