The male member of staff (I have forgotten his name) that dealt with our enquiries was very knowledgeable, helpful, friendly and patient. Nothing was too much trouble.
La empresa ha respondido
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Consulta las opiniones de los clientes
Two trips - one in Europe - one International - From start to finish, the team arranged both trips smoothly and confidently, giving me peace of mind. I would highly recommend the Ipswich branch to an... Ver más
La empresa ha respondido
I met Ele the travel consultant at the Ipswich branch when booking my first holiday 2 years ago. Her knowledge and expertise, friendly approach and being so helpful she now knows what kind of holiday... Ver más
La empresa ha respondido
Brilliant service 😃 very friendly staff and when trying to sort our holiday nothing was too much trouble. Excellent
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
36 Tavern Street, IP1 3AP, Ipswich, Reino Unido
- 01473852670
4,9
Excelente
604 opiniones
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Respuesta de Hays Travel - Ipswich
Thank you for the kind review it was my pleasure booking this return trip for both of you, I hope it was just as easy the second time around :) Many thanks Tiffany Assistant Manager
Absolutely brilliant
Absolutely brilliant, relaxed and very informed service. We got more than we had planned because of the agents knowledge and contacts . Great advice given by Tiffany and fab payment options. We are very excited for our holiday to New York. Thank you.
26 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you so much for your really kind review, it was an absolute pleasure booking this for your family. I hope New York is everything and more for you and I cant wait to see the pictures- Tiffany Assistant Manager
Excellent attention to detail
We have established a good relationship with staff and they clearly understand our requirements when advising and booking a holiday.
3 de mayo de 2026
Respuesta de Hays Travel - Ipswich
Thank you for your kind review, always a pleasure to have you both in store. - Reece, Travel Consultant
Very helpful and help me with every…
Very helpful and help me with every thing that I wanted
2 de mayo de 2026
Respuesta de Hays Travel - Ipswich
Thank you for taking the time to leave me a review. It was a pleasure booking your holiday for you - Kind Regards Ele S, Travel Consultant
The helpful personal touch was above…
The helpful personal touch was above and beyond 🤩felt like a family which really cared a refreshing change .Thank you Hays Travel was recommended by others that felt the same and wouldn’t hesitate to recommend you.
16 de febrero de 2026
Respuesta de Hays Travel - Ipswich
Thank you for your very kind words, it was a pleasure helping you get your holiday sorted out! - Reece, Travel Consultant
Reece took the time to ensure I got the…
Reece took the time to ensure I got the options that I needed to get the cruise I wanted. Nothing was too much trouble and answered my many questions. Great customer service from Reece always
30 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you for your kind review, come back in store to see us again soon! - Reece, Travel Consultant :)
An efficient service
As always, prompt efficient service from everyone at Hays Ipswich, thank you all x
17 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you for taking the time to leave us a review, it was my pleasure to help as normal. Thanks, Sophie - Branch Manager
Don’t overlook your local travel agent
Was about to book direct with the tour operator but Elle found us a much better deal that included flights and transfers
15 de abril de 2026
Respuesta de Hays Travel - Ipswich
Hazel,
We are happy to hear that we found you a better deal, including flights and transfers. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Ipswich
tiffacoony the rep at hays was very…
tiffacoony the rep at hays was very helpful,she conducted the booking very much proffesional,also very calm and polite in her manner.very impressed how hays conducted my booking would recomend
18 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you for the kind review. It was a pleasure booking this family holiday for you all. Many Thanks Tiffany Assistant Manager
Hayes always finds us the perfect…
Hayes always finds us the perfect holidays for us, always very friendly & very helpful and never rushed.
17 de abril de 2026
Respuesta de Hays Travel - Ipswich
We're happy to hear that we consistently find you perfect holidays. It's great to know our team is friendly & helpful.
Thanks, Sophie - Branch Manager
We only had a vague idea of what we…
We only had a vague idea of what we wanted regarding our Caribbean cruise to celebrate our golden wedding. Tiffany was fantastic and full of knowledge guiding us through everything and finding our perfect cruise. Thanks Tiffany for your help and patience.
16 de abril de 2026
Respuesta de Hays Travel - Ipswich
It was my absolute pleasure booking this cruise for you both and making sure your special anniversary is celebrated in the most beautiful way. Thank you both for the kind review Tiffany Assistant Manager
Very helpful staff
8 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you for taking the time to leave us a review.
Ipswich office very accommodating and Sophie is very good
Experience very good very helpful, a bit disappointed on the first visit but second visit better and Sophie was very good. Will have no trouble in using you again next year.
14 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you for taking the time to leave a review, I am sorry to hear you were disappointed with your first visit but I am very glad your visit yesterday with me was better. It was my pleasure to book your holiday for you. Thanks, Sophie - Branch Manager
Knowledgable member of staff … gave his…
Knowledgable member of staff … gave his full attention to my request & advice on other holiday requirements .
11 de abril de 2026
Respuesta de Hays Travel - Ipswich
Thank you for your kind review, it was lovely meeting you. Please come back anytime! - Reece, Travel Consultlant
Respuesta de Hays Travel - Ipswich
Thank you for taking the time to leave a review it was my pleasure to help. Thanks, Sophie - Branch Manager
Respuesta de Hays Travel - Ipswich
Thank you for taking the time to leave a review, it is much appreciated and I hope you have a lovely holiday. Thanks, Sophie - Branch Manager
Excellent service
Always pleasant and made everything very easy for us.very efficient
8 de abril de 2026
Respuesta de Hays Travel - Ipswich
I am so happy we could provide such pleasant and efficient service for you.
Thanks, Ele - Travel Consultant
Wonderful experience!
Wonderful experience from beginning to end!
Sophie, Tiffany and Reece are a credit to the Hays brand. It is very clear that Sophie manages her team exceptionally well. From first contact, with Sophie, to the final confirmation and booking completion, with Reece, the entire process was extremely professional. Whilst Reece dealt with a technical issue during the booking process both he and Tiffany kept us entertained with tips and advice on our planned trip and also where we could/should visit on subsequent trips.
We will definitely be back, to feedback on our planned trip to Croatia, and also to start planning the next adventure.
Thank you! 🤩
2 de abril de 2026
Respuesta de Hays Travel - Ipswich
I am so happy to hear that you had a wonderful experience from beginning to end. It's great to know that the team's professionalism and helpful advice enhanced your booking. We hope you have a wonderful holiday. Thanks, Sophie - Branch Manager
Respuesta de Hays Travel - Ipswich
It was lovely to meet you both and to book your holiday for you. I hope you have the best time. Thank you, Sophie - Branch Manager
First time cruisers
We went in ti the Ipswich branch looking to book a cruise for our first time. We entered with a rough idea from trying to source online but soon realised it wasn't as simple as we had hoped. However with the help and patience of the lady we left more the wiser and booked a cruise for 2027. The lady was very patient and very knowledgeable about the needs we wanted, overall a smooth experience.
18 de marzo de 2026
Respuesta de Hays Travel - Ipswich
Thank you for the kind review, it was absolutely my pleasure booking your first cruise for you both :) Tiffany Assistant Manager
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