Hays Travel - Jesmond Opiniones 

464
TrustScore: 5 sobre 5

4,9

16 Acorn Road, NE2 2DJ Jesmond, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always book my holidays with Amanda@hays travel jesmond she is very professional, helpful and incredibly knowledgeable. The shop is always welcoming and you just can’t beat the personal aspect of a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always impressed by the service you give...but, on this occasion, well impressed by the way in which a trainee was guided through the offering, then planning and booking of our holiday.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

“Chloe at Hays Travel was absolutely amazing! From the start, she was incredibly friendly, knowledgeable, and genuinely excited to help. She guided us toward Rome as a destination and gave brilliant a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

464 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(464)

118.033 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from Amanda

Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an excellent exchange rate on euros. I keep returning to Hays because I'm really happy with the certainty that everything is is taken care of & I can relax & just look forward to my holiday.

7 de julio de 2026
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Respuesta de Hays Travel - Jesmond

Thank you so much for your lovely comments. Its always a pleasure to help you with your travel plans Amanda :)

Valorada con 5 estrellas sobre 5

A friendly and very informative…

A friendly and very informative conversation, all aspects of requirements/ needs/ wishes were covered and well explained. Very efficient and professional. Cruise successfully booked

30 de junio de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your kind words it was a pleasure helping you with your lovely cruise plans. Your going to have a great time Thanks Amanda :)

Valorada con 5 estrellas sobre 5

Very friendly staff .

Very friendly staff .
Staff willing to help with all details and helpful advice and always with a smile .

26 de junio de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your kind words its always a pleasure to assist you with your lovely travel plans. Thanks Amanda :)

Valorada con 5 estrellas sobre 5

friendly approachable staff it's always…

friendly approachable staff it's always a pleasure dealing with them wouldn't go anywhere else

23 de junio de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your lovely words. Its always a pleasure to help you with your lovely travel plans Amanda :)

Valorada con 5 estrellas sobre 5

As always great service at Hays Jesmond

As always great service at Hays Jesmond. Amanda had let me know about a fantastic deal for next year. All booked and sorted within 10 minutes. Wouldn’t go anywhere else.

20 de junio de 2026
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Respuesta de Hays Travel - Jesmond

Always a pleasure ! Its was a fab deal your going to have a great time :)

Valorada con 5 estrellas sobre 5

Great experience

We spoke with Chloe who provided great advice on what area was good the ideas we were hoping to do on holiday. Everything was explained in a simple but detailed way so we understood it all. Chloe was very friendly and talkative which helped us pick the best place to travel to.

18 de junio de 2026
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Respuesta de Hays Travel - Jesmond

I'm glad I could help you choose the right destination and make the process a little easier. Thank you so much for your lovely feedback! Chloe :)

Valorada con 5 estrellas sobre 5

The local staff were helpful in…

The local staff were helpful in providing holiday location options based on thier own experince and we were fortunate to select with them a hotel in Corfu at a competative price.
Used Hays before and will again With Thanks

19 de junio de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for the lovely review. Hope you have a great holiday - Sharon

Valorada con 5 estrellas sobre 5

I always go to Hays

I always go to Hays. Amanda at the Jesmond branch was brilliantly helpful (and patient) as we booked our family holiday. They just sort everything out. Every member of staff I have ever dealt with at Hays has always been excellent. They have the knowledge and expertise to help and advise. Thank you so much.

14 de junio de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent and patient service for your family holiday. We appreciate your continued trust in us. Thanks again Amanda :)

Valorada con 5 estrellas sobre 5

Chloe is a star!

Chloe is an absolute asset to the Jesmond Hays Travel Branch.

She helped us book our multi city stay in the US for 2027 and nothing was an issue despite us having 20 million questions.

She took the time to help us choose the right hotels etc and we didn't feel rushed at all. If you can go in and book your holiday with Chloe you will have a lovely experience. Thank you Chloe!

We will be back in the future!

2 de junio de 2026
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Respuesta de Hays Travel - Jesmond

I am so happy to hear you had such a wonderful experience planning your amazing trip to the US. We truly appreciate your kind words and look forward to seeing you again in the future!
Thanks Chloe 😊

Valorada con 5 estrellas sobre 5

Amanda was extremely helpful

Amanda was extremely helpful. Found us a good deal and explained everything very clearly.

28 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your kind words! We are delighted we could assist you so effectively. Thanks Amanda :)

Valorada con 5 estrellas sobre 5

Chloe was amazing

Chloe was amazing. Knew what I wanted all book very efficiently. Asked me if I needed help with the payment as it’s online and I’m terrible with tech. Thank you so much

23 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for the lovely review I hope you have a lush holiday :) Chloe x

Valorada con 5 estrellas sobre 5

I went to the Newmarket Travel Show at…

I went to the Newmarket Travel Show at Hays in Jesmond. All of the staff were friendly and helpful. Wayne from Newmarket was knowledgeable and engaging about the trip I was booking, but there was no pressure to book more than I wanted. Thank you to Chloe for getting it all booked and sorted.

22 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your kind feedback! We’re delighted to hear you had a great experience at our Newmarket Travel Event - Thank You for coming along! Wishing you a wonderful trip!

Valorada con 5 estrellas sobre 5

Excellent service.

14 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your kind words. Its always a pleasure to help you with your lovely travel plans . See you again soon Amanda and Team Jesmond

Valorada con 5 estrellas sobre 5

Chloe was the best

Chloe was the best! she was so helpful and did an amazing job finding us the best deals and prices for our trip!

13 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you so much for your lovely review! I’m so glad I could help you find the best deal for your trip. Hope you have an amazing holiday! 😊

Valorada con 5 estrellas sobre 5

Excellent customer service from Amanda

Excellent customer service from Amanda
Very friendly and knowledgeable whilst booking our holiday
I would never book anywhere else ,always book with Amanda
5 star customer service

8 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

We're happy to hear that you received excellent, friendly, and knowledgeable support while booking your holiday. Thank you for your fantastic review! Amanda

Valorada con 5 estrellas sobre 5

Mark helped us book flights and a…

James helped us book flights and a holiday all with no fuss or problems. The experience was very enjoyable. I wouldn’t go anywhere else Amanda and her staff are brilliant and know their stuff.

8 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for your kind words . It was a pleasure assisting you with your lovely travel plans . Thanks again.

Valorada con 5 estrellas sobre 5

Chloe was very helpful

Chloe was very helpful. She doubled-checked everything which I think is very professional.

6 de mayo de 2026
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Respuesta de Hays Travel - Jesmond

Thank you for this lovely review!
Chloe )

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