Hays Travel - Kelly Lill Opiniones 

62
TrustScore: 4.5 sobre 5

4,7

Personal Travel Consultant Kelly Lill, LN2 Lincoln, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The consultant, Kelly Lill from Hays Travel, was knowledgeable, courteous and patient. She responded to my questions promptly and clearly and made the booking process very straightforward. Having done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great service from Kelly, we had a lot of criteria we needed to meet to be able to take our daughters on their first plane holiday. She's managed to find us something which will suit our 10 ye... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kelly was fabulous right from the beginning searching to fit our exact criteria for our bird watching/sightseeing holiday to the Algarve. Nothing was too much trouble for her and she informed us of ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kelly is brilliant This is my 3rd time I have used her. I sent her message with my budget few places I'd like to go she has always been quick to respond sending me quotes hotels to look at never f... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Kelly Lill, LN2, Lincoln, Reino Unido

  • 1522710883

4,7

Excelente

TrustScore: 4.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(62)

125.552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Booking a Norwegian Fjords cruise

The consultant, Kelly Lill from Hays Travel, was knowledgeable, courteous and patient. She responded to my questions promptly and clearly and made the booking process very straightforward. Having done some online research prior to making contact, I felt in safe hands from the start. My partner and I, new to this type of travel experience, are very much looking forward to our cruise around the fjords on the P&O Iona.

14 de agosto de 2026
Opinión espontánea
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Neil, it was a pleasure to be able to book your Norwegian Fjords cruise! I'm sure you will both have a fantastic time :)

Valorada con 5 estrellas sobre 5

Highly recommend Kelly Lill

Really great service from Kelly, we had a lot of criteria we needed to meet to be able to take our daughters on their first plane holiday. She's managed to find us something which will suit our 10 year old, 3 year old, and 1 year old. Including a lot of extra help with accessibility and medical needs.

18 de junio de 2026
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Kerrie, I bet you all can't wait to get away on your first plane holiday together! x

Valorada con 5 estrellas sobre 5

Kelly was fabulous right from the…

Kelly was fabulous right from the beginning searching to fit our exact criteria for our bird watching/sightseeing holiday to the Algarve. Nothing was too much trouble for her and she informed us of everything at every stage up to booking. I would recommend Kelly's service as it was all done from the convenience of our home and she answers any queries speedily and efficiently. Will definitely book again with Hayes Travel.

2 de junio de 2026
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Wayne, I hope you and Julie have a fantastic time :)

Valorada con 5 estrellas sobre 5

Kelly is the best 🥰

Have used Kelly multiple times now and she is always so helpful at finding exactly what I want within my budget. Even when it’s super last minute like this time.

16 de mayo de 2026
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Hope you had a lovely holiday :)

Valorada con 5 estrellas sobre 5

Never had a problem booking through…

Never had a problem booking through Kelly Lill and Hays travel.
Always helpful and answers any questions i may have.
Nothing is too much trouble for Kelly
Will continue to book with Hays as reasonable prices and always great customer service x

26 de marzo de 2026
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks for booking with me again Kelly :)

Valorada con 5 estrellas sobre 5

Kelly was extremely helpful

Kelly was extremely helpful, looking at lots of options and finding a great deal for us to book

8 de enero de 2026
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Such a fab holiday to look forward to! x

Valorada con 5 estrellas sobre 5

Amazing

Kelly was fab, she sorted everything in such a short space of time. Would highly recommend

2 de enero de 2026
Opinión espontánea
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks for booking with me :)

Valorada con 5 estrellas sobre 5

Highly Recommended Travel Consultant

Wonderful and efficient service provided by Kelly again. She has the patience of a saint, ensuring your holiday ticks all the boxes you've asked for.

19 de noviembre de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Sarah-Jane for coming to me to book another holiday :)

Valorada con 5 estrellas sobre 5

Kelly was amazing and so patient when…

Kelly was amazing and so patient when we booked our DLP trip, we knew we had to get it right for all the family to have the right experience. Thanks Kelly

25 de septiembre de 2025
Opinión espontánea
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks again for booking with me, I'm sure you'll all have an amazing time in the happiest place on earth!

Valorada con 5 estrellas sobre 5

Lovely travel agent- hassle free

I have booked twice with Kelly. She is lovely, quick to respond, has great chat as well as holiday finding skills.
Kelly has been so helpful with supporting nan who need help checking in and printing boarding passes etc.

10/10- would recommend and will absolutely book again with Kelly.

11 de septiembre de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Natasha! Some great holidays for your nan to look forward to!

Valorada con 5 estrellas sobre 5

Kelly has been amazing from start to…

Kelly has been amazing from start to finish, nothing was too much trouble, made sure we were getting the BEST deal, even sent our granddaughters a personalised letter inviting them to Disney & a cute little gift! I was not expecting that at all & was a great touch - obviously would recommend and would obviously use again xxx

12 de septiembre de 2025
Opinión espontánea
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

I'm glad you all had a fab trip to Disney and I'm so glad the girls enjoyed their letters and gifts! x

Valorada con 5 estrellas sobre 5

Very good service

Told Kelly what we wanted and she very promptly sent us various holidays to choose from. Very good service.

7 de septiembre de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Your Dubai trip will be amazing!

Valorada con 5 estrellas sobre 5

Great experience

Really efficient and professional yet friendly.
great communication and found me exactly what i was looking for.

9 de agosto de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks! I hope you all have a fab time!

Valorada con 5 estrellas sobre 5

As always with Kelly Lill

As always with Kelly Lill, she is fabulous. Incredibly helpful and knowledgeable and doesn’t keep you waiting for prices and details. Always goes above and beyond. This is my third holiday I have now booked through Kelly and will continue to return, due to her exceptional customer service

16 de junio de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Caroline, you're going to have an amazing birthday trip to Crete!

Valorada con 5 estrellas sobre 5

Kelly from Hays Travel - Excellent

Kelly is super-efficient and gives you all the information you need, extremely helpful and will certainly just keep going back to Kelly, Hays should be happy to have such a fab person in their team :)

20 de junio de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thank you for your kind words Lisa and thanks for continuing to book your cruises with me :)

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