Hays Travel - Kelly Lill Opiniones 

62
TrustScore: 4.5 sobre 5

4,7

Personal Travel Consultant Kelly Lill, LN2 Lincoln, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The consultant, Kelly Lill from Hays Travel, was knowledgeable, courteous and patient. She responded to my questions promptly and clearly and made the booking process very straightforward. Having done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great service from Kelly, we had a lot of criteria we needed to meet to be able to take our daughters on their first plane holiday. She's managed to find us something which will suit our 10 ye... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kelly was fabulous right from the beginning searching to fit our exact criteria for our bird watching/sightseeing holiday to the Algarve. Nothing was too much trouble for her and she informed us of ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kelly is brilliant This is my 3rd time I have used her. I sent her message with my budget few places I'd like to go she has always been quick to respond sending me quotes hotels to look at never f... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant Kelly Lill, LN2, Lincoln, Reino Unido

  • 1522710883

4,7

Excelente

TrustScore: 4.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(62)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was concerned about booking online…

I was concerned about booking online etc and corresponding by email but Hays rep. put my mind at rest and it couldn't have been easier. Everything went as well as it could have done. Can't wait for holiday now it's booked

16 de junio de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Glad I could make it easy for you Jackie so you could enjoy your holiday, thanks for booking with me :)

Valorada con 5 estrellas sobre 5

Amazing

I have never used a travel consultant before and Kelly was brilliant. She was responsive, understood exactly what we were looking for and we have ended up with a dream trip. Thank you so much Kelly.

14 de junio de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Amanda, I hope you and your family have lots of fun on your bucket list Lapland trip :)

Valorada con 5 estrellas sobre 5

Kelly has been absolutely amazing

Kelly has been absolutely amazing, booking all of my holidays and helping/answering my never ending questions plus giving advice. She has made everything stress free and an enjoyable experience

31 de mayo de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Emily :) I'm glad I've been able to book some amazing holidays for you! x

Valorada con 5 estrellas sobre 5

She is literally the best

She is literally the best. I’ll not book my holidays through anyone else

28 de abril de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Ahh thank you, I love booking your holidays!

Valorada con 5 estrellas sobre 5

Florida holiday

Kelly was incredibly knowledgeable, helpful and patient, helping us book a family holiday to Florida. She talked to us about different options and helped find us out holiday at a great price too

27 de abril de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Your holiday will be EPIC! Slightly jealous about this one, I bet you can't wait!

Valorada con 5 estrellas sobre 5

Lovely to speak to

Lovely to speak to, quick and efficient, quick reply on messaging, booked and sorted all within less than 30 mins, Thank you

31 de marzo de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

It was a pleasure to book your holiday :)

Valorada con 5 estrellas sobre 5

Thank you Kelly

Kelly was extremely patient , kind and understanding , and dealt with all my enquires quickly and efficiently , she couldn't have been more helpful !

26 de febrero de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thank you for booking with me :)

Valorada con 5 estrellas sobre 5

I book all my travel with Kelly at…

I book all my travel with Kelly at Hays, always amazing deals and Kelly is so helpful, nothing is too much trouble x

4 de febrero de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks for letting me book all your holidays Mandy! :)

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, I got an almost instant reply to my initial enquiry and it was in the evening. I ended up booking two holidays as the agent was super helpful. Nothing was too much trouble.

30 de enero de 2025
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thank you for letting me book your holidays Katy :)

Valorada con 5 estrellas sobre 5

Great holiday

Kelly is brilliant
This is my 3rd time I have used her. I sent her message with my budget few places I'd like to go she has always been quick to respond sending me quotes hotels to look at never feel pressured by her, she always finds our holiday within our budget.
Our last holiday in August we never saw a rep in the hotel I was unable to access my email to find out our transfer time home. I messaged Kelly she was straight on it messaged me back in less than 30 mins great service.

23 de octubre de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thank you once again Janet, it's a pleasure to book your holidays :) I hope you're having a great time in Tenerife!

Valorada con 5 estrellas sobre 5

Highly recommend

Booked our holiday with no stress and for a great price. The travel consultant provided different options of hotels and travel, so we could tailor our holiday to work for us. Made it so simple to book the whole package. Very pleased and very excited for the holiday!

15 de octubre de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Christina, I bet you're so excited for Disneyland!! :)

Valorada con 5 estrellas sobre 5

Kelly amazing

Kelly amazing, listens to what you want and goes out her way to find it, she will go above and beyond for you.

Wouldn't trust anyone else

14 de octubre de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Steph, hope you have a fab trip :)

Valorada con 5 estrellas sobre 5

Quick and efficient service

Quick and efficient service, very helpful ! thank you very much 😊

2 de octubre de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Tiff, hopefully your mum will love her xmas present! :)

Valorada con 5 estrellas sobre 5

10 year Anniversary Trip

Kelly was amazing from the get go providing us with various quotes for our holiday to Vegas and Mexico. My endless queries were never a problem and Kelly put my mind at ease especially with the interconnecting flights.

We will 100% be using Kelly's services again in the future and will be recommending Kelly to all friends and family.

Thank you again!!!

24 de septiembre de 2024
Opinión espontánea
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

I hope you had an amazing holiday! Such a fab multi centre trip combining two amazing places! x

Valorada con 5 estrellas sobre 5

Excellent service

I messaged to enquire about a holiday, I had a response and quote within the hour. Another hour on and i had my holiday booked. Great price and great service!

14 de septiembre de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thank you! I hope you and your family have amazing trip to Disneyland :)

Valorada con 5 estrellas sobre 5

Easy booking

Easy booking, excellent location and price offered

12 de agosto de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Karen, hope you had a fab weekend!

Valorada con 5 estrellas sobre 5

Incredible, Helpful, Supportive :)

Incredibly helpful in ensuring we book the best holiday for us - Kelly has lots of patience with her customers (me!!) And supported me all the way through until we returned from our holiday :). Highly recommend 👌

7 de julio de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thanks Sarah! Love helping you book your holidays to create the most amazing memories for you all!

Valorada con 5 estrellas sobre 5

First time using Kelly @ Hays Travel

First time using Kelly @ Hays Travel. Booking family holidays for us is usually quite stressful, so many websites and options to go through, it takes so much time and effort. Kelly found us exactly what we was looking for in very little time. Prices were competitive and the service is great. I can't see myself going back to browsing website after website in the future. Thanks for finding us a great package.

25 de junio de 2024
Logotipo de Hays Travel - Kelly Lill

Respuesta de Hays Travel - Kelly Lill

Thank you for the lovely feedback, it was a pleasure to find you and your family the perfect holiday :)

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