Hays Travel - Leeds Crossgate Opiniones 

1504
TrustScore: 5 sobre 5

4,9

36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Once again brilliant care, advice and support. This time we spoke with Emma and Joanne, both were so friendly and helpful. The knowledge and commitment of staff at this branch is amazing. 11/10 fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My holiday was sorted very efficiantly .and as expected .and the person who sorted holiday answered any query which i had.I have booked many holidays with hayes travel over a number of years. And i h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady we spoke with was very professional, she listened to what I wanted from my holiday and came through with a very good deal of which I am very satisfied, I have booked with Hayes Travel many ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in at crossgates branch in late july to book a 5 day tour to Keswick for a party of 5 adults.We were assisted by a lady called Madison.the The experience was completely problem free and easy .M... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX, Leeds, Reino Unido

  • 0113 8272010

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1504)

120.299 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful to first time cruisers

We have never cruised before but the staff were very knowledgeable regarding the different Cruise lines and also the cabin location. They also price matched a deal we had found elsewhere.

14 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank toy for booking your first cruise with us - I am sure you will have more questions, so please do not hesitate to contact us

Joanne

Valorada con 5 estrellas sobre 5

The staff member was more than helpful…

The staff member was more than helpful and made ius feel extremely welcome

12 de julio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for the great review, If I can help with anything else please get in touch. Rachel

Valorada con 5 estrellas sobre 5

Wonderful place to book a holiday all…

Wonderful place to book a holiday all staff are really helpful kind and knowledgeable they we'll spend time with you looking at different holidays until they can find the best holiday for you and a big thank you to Joe for finding are holiday for next year explaining in detail the p&o cruises to Norway and finding the best place for our 2vcabins thank you again Joe for your all your help in booking our holiday for next year.

12 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for the great review, If we can help with anything else please let us know. Joanne x

Valorada con 5 estrellas sobre 5

Booked Thailand with the help of Rachel…

Booked Thailand with the help of Rachel lovely lady had a giggle stress free from start to finish highly recommend

5 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for the lovely review, If I can help with anything else feel free to contact me. Rachel

Valorada con 5 estrellas sobre 5

The staff are always very helpful

The staff are always very helpful. Any travel 🧳 problems I have are sorted out there and then,and I always leave the shop knowing I will be enjoying my holiday.

7 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for the lovely feedback, If we can help with anything please get in touch Emma

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful

10 de julio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for the great review, If we can help with anything else please get in touch. Emma

Valorada con 5 estrellas sobre 5

As usual the staff cannot be anymore…

As usual the staff cannot be anymore helpful, we always use Hays, they listen and get you the best package.

2 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for the great feedback, If we can help with anything else feel free to get in touch Rachel x

Valorada con 5 estrellas sobre 5

Over and above!

Over and above!! Charlotte truly went above and beyond to help us find the right holiday last year, and she's done it again this year! Thank you 😊

9 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Aww It is always a pleasure, If I can help with anything else feel free to contact me. Charlotte x

Valorada con 5 estrellas sobre 5

Made booking feel part of holiday

Joanne listened to what we wanted and went through it with us made booking feel part of our holiday

9 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for the great feedback, If I can help with anything else feel free to get in touch. Joanne

Valorada con 5 estrellas sobre 5

Really friendly and gave me all the…

Really friendly and gave me all the info I needed during booking so I was happy to go ahead. I have booked a Riviera Yacht cruise with Hays Travel two years ago which was also a good experience.

8 de julio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Hi Angela,

Thank you for your wonderful feedback! We are so pleased to hear that you had a positive booking experience and received all the information you needed. We appreciate your continued trust in us.

Joanne

Kind Regards
Hays Travel Hastings

Valorada con 5 estrellas sobre 5

A huge thank you

Took away all the stress that I had regarding booking a holiday. So helpful, understanding of my needs, professional, and patient...looking forward to my holiday. thank you Rachel at the crossgates branch, I will most definitely be back

7 de julio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thanks so much for giving us a try to book your holiday, and for taking the time to review our service, we really appreciate it. If I can help with anything else, please let me know

Rachel

Valorada con 4 estrellas sobre 5

Simple. Straightforward

Pretty straightforward tbf.
But the rep on the other side was nowhere to be seen.

I’m personally not bothered. But the mysterious “Rafa” was never in Lanzarote, whether someone contradicts me or not….. Rafa got money for nothing tbf

23 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Good Afternoon,

We appreciate you taking the time to share your feedback. We are sorry to hear about the representative not being present whilst in Lanzarote. If you need any further help with your Torremolinos Holiday please get in touch.

Kind Regards Rachel
Hays Travel

Valorada con 5 estrellas sobre 5

Joanne and emma at x/gates shop r so…

Joanne and emma at x/gates shop r so good at there job and very very patient with me and my friend and make sure we are happy with the holiday we have chosen. We'll done

3 de julio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Hi Lynne

Thank you for booking with us yet again - and for the lovely review, we really appreciate it

Joanne

Valorada con 5 estrellas sobre 5

Very good and helpful

Very good and helpful

24 de junio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Hi Janita

Thank you for your kind review! We're so glad to hear you had a very good and helpful experience with Chekayha

Joanne

Valorada con 5 estrellas sobre 5

Fabulous friendly staff so helpful and…

Fabulous friendly staff so helpful and always happy to help with everything you need

24 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thanks so much for the fab review - I really appreciate it

If you need anything else, please let me know

Rachel

Valorada con 5 estrellas sobre 5

Rachel is so helpful

Rachel is so helpful. All staff at crossgates are. But Rachel is the one we have dealt with. Trust her opinion on different places to travel. Takes the hassle out of scrolling through all the holidays.

30 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for your kind words - it's good to know we can help make booking a holiday a little less stressful :-) If you need anything else, let me know

Rachel

Valorada con 5 estrellas sobre 5

Joanne was so knowledgeable and spent…

Joanne was so knowledgeable and spent time explaining the cruise experience giving us great advice and tips. Came away very happy and looking forward to our holiday next year.

30 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you so much for trusting us to book your very first cruise holiday, and for the great review - I really appreciate it. If you have any other questions, please let me know

Joanne

Valorada con 5 estrellas sobre 5

Excellent service

Emma was professional and knowledgable and found our holiday for us.

29 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you so much for the great review. I really appreciate it

If I can help further, let me know

Emma

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