Hays Travel - Leeds Crossgate Opiniones 

1504
TrustScore: 5 sobre 5

4,9

36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Once again brilliant care, advice and support. This time we spoke with Emma and Joanne, both were so friendly and helpful. The knowledge and commitment of staff at this branch is amazing. 11/10 fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My holiday was sorted very efficiantly .and as expected .and the person who sorted holiday answered any query which i had.I have booked many holidays with hayes travel over a number of years. And i h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady we spoke with was very professional, she listened to what I wanted from my holiday and came through with a very good deal of which I am very satisfied, I have booked with Hayes Travel many ti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in at crossgates branch in late july to book a 5 day tour to Keswick for a party of 5 adults.We were assisted by a lady called Madison.the The experience was completely problem free and easy .M... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 36 Austhorpe Road, Crossgates Shopping Centre, LS15 8DX, Leeds, Reino Unido

  • 0113 8272010

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1504)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

10/10 Emma is brilliant

10/10 Emma is brilliant. Will be booking our next one with her this week! Amazing prices.

20 de febrero de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thanks so much for the fab review - we'll be sure to let Emma know when she's back in the shop (though I'm sure she'll want 11/10 when she books your next holiday!!)

Joanne

Valorada con 5 estrellas sobre 5

The lady's at Hayes travel are great

The lady's at Hayes travel are great, really friendly and helpful too. We found the holiday we wanted and Charlotte found us the very best deal and at a good price too. Thank you Charlotte for looking after us again.

21 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for booking with us again, and for the lovely review, I really appreciate it

Charlotte

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for booking with us again, and for the great review, I really appreciate it. if you need any further help, please give me a shout

Joanne

Valorada con 5 estrellas sobre 5

Excellent Service

I recently enquired in my local Hayes Travel shop ( Crossgates Leeds) about a cruise holiday. We have not cruised before and the advice help and assistance we received from Charlotte and Joanne was first rate . We have now booked our holiday and would highly recommend them to anyone wanting to book their holiday (and I found it much better having an actual person to speak to than someone online )

27 de junio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you so much for your lovely review, It is a pleasure to have you book with us. If we can help with anything else please get in touch.
Charlotte x

Valorada con 5 estrellas sobre 5

Patient

Patient helpful and friendly staff

27 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for the lovely review, If I can help with anything else please get in touch,
Charlotte

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, got me a perfect holiday to suite me.

20 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for the great feedback, If I can help with anything else please get in touch.
Joanne

Valorada con 5 estrellas sobre 5

Excellent service as always from the…

Excellent service as always from the ladies at Cross Gates 👋 5 star service

27 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thanks so much for coming back to book with us again, and for the great review

We really appreciate it

Holly

Valorada con 5 estrellas sobre 5

Excellent service provided.

Excellent, professional and friendly service provided form start to finish. Would highly recommend Cross Gates Branch.

25 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thanks for booking with us again, and for taking the time to review our service, we do really appreciate it

Holly

Valorada con 5 estrellas sobre 5

Emma was extremely helpful

Emma was extremely helpful, and kept us informed all the way through the booking process, she was patient , focused and friendly.

18 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thanks so much for the great review - and for trusting me with your holiday plans

Any other questions, please give me a shout

Emma

Valorada con 5 estrellas sobre 5

As always lovely friendly staff and…

As always lovely friendly staff and very helpful Emma is an assest to the company nothing is every to much and always goes above and beyond that's our 3rd holiday booked this year and another one to follow and a cruise in 2027 great prices to and price match always helps

25 de junio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thanks for booking with me once again - and for taking the time to review your experience in booking - I do really appreciate it

Emma

Valorada con 5 estrellas sobre 5

I called in regular to check on my…

I called in regular to check on my HOLIDAY, your staff went that X mile to reasure me everything was running fine great staff a Crossgates leeds my Holidays will always be with HAYS TRAVEL THANK YOU MR KENNA

18 de junio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for your review - we love that you will always book with us

If you need anything else, let me know

Emma

Valorada con 5 estrellas sobre 5

All the staff in Hayes Travel…

All the staff in Hayes Travel Crossgates Leeds 15 help me and my family out with lovely holidays and wont book anywhere else . 100% service .

25 de junio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thanks Julie - we appreciate that you keep comeing back to us

Emma

Valorada con 5 estrellas sobre 5

Emma is brilliant

Emma is brilliant, her attention to my requests were second to none, the follow up calls to hotels, communication with myself have made booking my holiday completely stress free.

25 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for taking the time to review your experience booking your holiday - I really appreciate you booking with me and giving such a lovely review

Emma

Valorada con 5 estrellas sobre 5

All the staff are really helpful

All the staff are really helpful

23 de junio de 2026
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Respuesta de Hays Travel - Leeds Crossgate

Thank you for the lovely review, If we can help with anything else please get in touch. Joanne

Valorada con 5 estrellas sobre 5

Emma and the rest of the team at…

Emma and the rest of the team at Crossgates branch are always friendly, professional and super efficient at what they do. They are an absolute credit to your company.
She booked my holiday yesterday, answered lots of enquires I had and I came out of there feeling very satisfied with the service.

Thank you
Sue Clarke

24 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for the lovely feedback Sue, If we can help in any way with anything else please do get in touch. Emma

Valorada con 5 estrellas sobre 5

The lady was really helpful

The lady was really helpful

17 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Adele,

Thank you for your kind words. We're so glad we could assist you.

Kind Regards Emma
Hays Travel

Valorada con 5 estrellas sobre 5

I was a bit worried as I was booking a…

I was a bit worried as I was booking a cruise for the first time but the experience was absolutely brilliant. The member of staff was really good with us, she sort all aspects of the booking and told us she would be in touch with any changes. She also did our transfers and insurance. Also telling us they offer a good deal on foreign currency.

10 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Good Morning,

We're so pleased to hear about your excellent first cruise booking experience! It's wonderful that our team could assist with all aspects, including transfers, insurance, and currency. Thank you for your kind words.

Kind Regards Rachel
Hays Travel

Valorada con 5 estrellas sobre 5

Hays Travel in Crossgates LS15

Hays Travel in Crossgates LS15, the staff there are one special group of individuals we have booked multiple trips from this branch and to a person each and every one of these agents are welcoming helpful and very knowledgeable. Always a pleasure to walk in this welcoming branch.

17 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Thank you for your lovely review, If any of us can help with anything else please get in touch. Charlotte

Valorada con 5 estrellas sobre 5

Jo had just got back from her own…

Jo had just got back from her own Holliday when I first made my enquiry , despite this she did everything , she could to secure me the Holliday I required . Even when I changed some of my requirements ( fairly substantial changes an additional person,different rooms and an additional day ) at the end of the initial request Jo came up with the solution to make sure my requirements were met.
My thanks to her

18 de junio de 2026
Logotipo de Hays Travel - Leeds Crossgate

Respuesta de Hays Travel - Leeds Crossgate

Hi Doug,

Thanks for the fab review - I really appreciate it, and of course for trusting me with your holiday plans

Jo

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