Hays Travel - Lowestoft Opiniones 

1133
TrustScore: 5 sobre 5

5,0

111 London Road, NR32 1LX Lowestoft, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

If we could give more than 5 * we would! We saw Rachel this time but everyone in the Lowestoft shop is always helpful, friendly and professional. Rachel went above and beyond, looking for that spec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We knew roughly what we was looking for and Lauren at Lowestoft listened to our wants and came up with our perfect holiday. The booking process was nice and easy although should have contactless payme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Another great holiday booking experience with Hays. Jack who helped us book our 50th wedding anniversary special cruise and stay holiday put our minds at ease and assured us he'll be there every ste... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rachel was very patient, funny, informative and helpful. She checked lots of options for us and we managed to get a holiday we're super excited for. Thank you Rachel 😊

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 111 London Road, NR32 1LX, Lowestoft, Reino Unido

  • 01502558115

5,0

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1133)

124.737 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always lovely people in Hays Lowestoft

Always lovely people in Hays Lowestoft. Ready to help with what ever you need. May be a question or booking a holiday. Great team there. Thanks

1 de julio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your lovely feedback. It is always a pleasure to help you with your holidays, and hope we keep doing this for many more.

Valorada con 5 estrellas sobre 5

The holiday advisor was very…

The holiday advisor was very knowledgeable about most of the hotels and helped us alot to pick the right hotel for us and what we wanted from the holiday for the right price, also she didn't rush us.
Overall the holiday advisor was a really nice lady .

2 de julio de 2026
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Respuesta de Hays Travel - Lowestoft

Thankyou so much for your lovely feedback, I really appreciate your kind words :-)

Valorada con 5 estrellas sobre 5

Warmly welcomedinto the branch

Warmly welcomedinto the branch, our booking was dealt with efficiently by Michelle who is always helpful. It is always a pleasure to visit Hays Travel in Lowestoft.

26 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your lovely review :)

Valorada con 5 estrellas sobre 5

They were very helpful

When we came into your office we already knew where we wanted to go so Lauren was able to book it straight away so it was quick to do.

25 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for taking the time to give us your feedback. So glad your experience in store quick as required, hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service as usual in…

Great customer service as usual in Lowestoft. Staff knowledge is amazing. Always a good deal to be found in Hayes

24 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thankyou so much for your lovely comments, really appreciate it :-)

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable

Very helpful and knowledgeable, spent a lot of time with us, guiding us through the procedure.

20 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your review :)

Valorada con 5 estrellas sobre 5

Great service and very helpful

Great service and very helpful. Its reassuring to talk to people that know the destinations and are there to support you throughout your holiday. This definitely beats 'online' booking and I would recommend it. You may even find out about some discounts which you may have missed by booking online. I have my holiday booked and will definitely be returning to Hays for future holidays.

14 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thankyou so much, I really appreciate your lovely feedback. So pleased I could help :-)

Valorada con 5 estrellas sobre 5

I first called in to your Great…

I first called in to your Great Yarmouth branch and saw a trainee. I travel a lot and had researched what I wanted to do but just wanted advice on a couple of things and assistance getting the best flights, price etc. Sadly your trainee had no idea how to help me. I kindly suggested we got a second opinion from another member of staff and said I didn't mind waiting as they were all busy, but this didn't happen so I left disappointed and frustrated. I am not blaming the trainee as we all need to start somewhere, but I don't think she should have been unsupported. I would give this branch no stars.

I then went to your Lowestoft branch - further for me to go, but I really wanted to get my holiday booked. Here I saw Michelle who was brilliant, hence the five stars. She was friendly, knowledgeable and efficient. I left with my holiday booked and every intention of returning to book with Michelle again in the future.

13 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

We are sorry to hear of your experience in Great Yarmouth, but so pleased Michelle restored your faith in Hays Travel and that you were happy with her service. Thank you for taking the time to leave your feedback.

Valorada con 5 estrellas sobre 5

Claire was very very helpful

Claire was very very helpful, in sorting out our boarding passes and our luggage label's. She was also helpful in sorting out our next holiday.

17 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your lovely comments. Always a pleasure booking your holidays. Claire

Valorada con 5 estrellas sobre 5

Great service

Great service. Nothing was too much trouble. Excellent

5 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your lovely review :) Glad we could find that perfect holiday for you

Valorada con 5 estrellas sobre 5

Family holiday…

The lady who booked our family holiday was very helpful

8 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your review :)

Valorada con 5 estrellas sobre 5

Paula was very friendly and helpful…

Paula was very friendly and helpful throughout and her colleague also popped over to give us some extra tips on Disneyland to help make our booking all the more special. We would always recommend Hays and will most probably book with them again as we have done before.

7 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your lovely review. It was my pleasure in securing this special trip for all of the family and look forward to hearing all about it! Kind Regards Paula

Valorada con 5 estrellas sobre 5

City break.

Went into Hays Lowestoft with a vague idea of where we wanted to go for a 4 night break..After a very pleasant hour or so we agreed on a destination that was good for the time of the year we wanted and a great price. Lauren, as all the staff was so helpful and patient..

13 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you for your lovely review, always a pleasure booking your holidays!

Valorada con 5 estrellas sobre 5

Great assistance with booking our holiday

Rachel really went the extra mile to help us choose a holiday, my husband hasn’t had a holiday abroad for many years and was quite apprehensive about the booking procedure and choosing a suitable holiday as he has limitations, Rachel made it very easy for us.
Thank you Rachel.

11 de junio de 2026
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Respuesta de Hays Travel - Lowestoft

Thank you so much for taking the time to give us your feedback. It was a pleasure to help you book your River Cruise, hopefully this will be the first of many. Look forward to seeing you soon.

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