Hays Travel - Metrocentre Green Opiniones 

1233
TrustScore: 5 sobre 5

4,9

79 The Galleria, NE11 9YP Gateshead, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As usual our experience was excellent. Penelope was so patient and attentive. I had a plaster cast on my ankle, she made sure l was comfortable during the booking process. Thank you. We booked our ho... Ver más

Valorada con 5 estrellas sobre 5

Emily was amazing so patient. Got our package deal sorted even though person on end of phone hung up on her while she was trying to finalise our arrangements.Emily Phoned myself the next day having... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our travel rep, Richie, at the Metrocetre shop was extremely knowledgable when it came to our cruise and stay booking We were not the best prepared and found that Richie’s experience of cruises... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The agent (Penelope) was very friendly and helpful. She took time to go through several options with us. One of the children travelling with us is autistic and she explained we could get assistance f... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 79 The Galleria, NE11 9YP, Gateshead, Reino Unido

  • 01914329265

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1233)

120.653 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Service was brilliant

Service was brilliant. We got everything we wanted in our booking

10 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving me a lovely review! I hope you both have a fabulous holiday when it comes around! - Cara

Valorada con 4 estrellas sobre 5

Friendly and Helpful

Helpful, pleasant and efficient service - particularly as we were uncertain what we wanted.

10 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving me a great review, it was a pleasure booking your holiday :) - Cara

Valorada con 5 estrellas sobre 5

Penelope took the time to explain all…

Penelope took the time to explain all the aspect of the area and hotel we wanted to go to,, she spent a considerable amount of time getting the best price and travell times the we booked,, only to find I had picked the wrong hotel,, without hesitation Penelope cancelled everything and started from scratch then We re booked nothing was a problem,,, We highly recommend this branch of Hays Travel and highly recommend Penelope…

9 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you so much for your wonderful review for Penelope, she will be so pleased!
Thank you. Caitlin😊

Valorada con 5 estrellas sobre 5

Great support from the team

Great support from the team - we took our time booking and the team offered several options to assist us.

7 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for your lovely review, I will pass this onto Cara.
Thank you, Caitlin

Valorada con 5 estrellas sobre 5

Everything we could have wished for

Everything we could have wished for. The member of the team who booked us was excellent. Very professional and friendly.

7 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Penelope a lovely review. I will pass this onto her.
Thank you, Caitlin😊

Valorada con 5 estrellas sobre 5

Amazing service …

It’s always a pleasure to book whatever we need for our holiday .
Always an informative visit and nothing is too much trouble .

Thanks Andrea

5 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Andrea a wonderful review. We hope you have a fantastic holiday!
Thank you, Caitlin😊

Valorada con 5 estrellas sobre 5

Andrew was very helpful

Andrew was very helpful, pleasant and extremely knowledgeable. Went the extra mile to ensure we got the best deal. Thankyou.

6 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Andrew a lovely 5* review, I will pass this onto him.
Thanks, Caitlin😊

Valorada con 5 estrellas sobre 5

Friendly and helpful

Very friendly, helpful and informative.

5 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Andrea a 5* review,!
Thanks, Caitlin:)

Valorada con 5 estrellas sobre 5

Hassle free holiday booking

Made it a very easy experience booked our holiday over the phone and had confirmation email in short space of time. Andrew is also printing off the paperwork for us to collect from the store, very helpful. Thank you.

5 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Andrew a lovely 5* review, I will pass this onto him.

Thanks. Caitlin😊

Valorada con 5 estrellas sobre 5

Excellent

Excellent. Cara helped us choose our holiday. She was very friendly and professional and helped us navigate through our options to help us find the holiday we wanted. Second holiday we've booked through Hays Travel and we'll definitely be back!

5 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Cara a wonderful review, I will pass this onto her.
Thank you, Caitlin:)

Valorada con 5 estrellas sobre 5

Lacey was fantastic listening to what I…

Lacey was fantastic listening to what I wanted and found my perfect holiday at a great price …. Thank you

3 de mayo de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Lacey a lovely review, I will pass this onto her. Thanks, Caitlin😊

Valorada con 5 estrellas sobre 5

Holiday

Be
Ru pleasant helpful staff

21 de abril de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Richard a 5* review, i will pass this onto him. Thank you, Caitlin😊

Valorada con 5 estrellas sobre 5

Elliott was v knowledgeable and great…

Elliott was v knowledgeable and great to bounce ideas off, came up with a fabulous holiday which we are really looking forward to

25 de abril de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Elliott a lovely review, I will pass this onto him. Thank you, Caitlin:)

Valorada con 5 estrellas sobre 5

Great Experience

Richard was extremely helpful and I found the booking experience really easy. He took the time to explain everything in detail and even wrote a few notes down for me so I wouldn’t foget once I had got home.

23 de abril de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Richard a wonderful review. I will pass this onto him. Thank you, Caitlin 😊

Valorada con 5 estrellas sobre 5

100% recommend

Now I’ve experienced Hays Travel for a few of my holidays, I won’t book with anyone else. Kelly R at the Metro Centre is extremely professional, has excellent communication skills and really looks after the customer. Thank you again for booking our next holiday.

15 de abril de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Kellie a wonderful review, I will pass this onto her. Thanks, Caitlin:)

Valorada con 4 estrellas sobre 5

Great service

Helpful advice, friendly, well informed. Took the confusion out of booking a holiday.

16 de abril de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Kellie a lovely review, she will be very pleased. Thanks, Caitlin:)

Valorada con 5 estrellas sobre 5

Simple

Simple, easy and professional

14 de abril de 2026
Logotipo de Hays Travel - Metrocentre Green

Respuesta de Hays Travel - Metrocentre Green

Thank you for leaving Penelope a 5* review, I will pass this onto her. Thanks, Caitlin😊

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más