Hays Travel - Middlesbrough Hill Street Opiniones 

829
TrustScore: 5 sobre 5

4,9

31 Oberhausen Mall, Hill street centre, TS1 1TB Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lady who helped us book our holiday was very helpful and attentive to our needs however, she did fail to mention that final payment date and we noticed this on our paper work. This is not an issue... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura was fantastic she had trouble booking hotel we wanted but it didnt go to plan then she found us another and she was great with it all

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The agent wad able to find me exactly what I was looking for. This included an adapted cabin for my wheelchair and information about getting to the departure port.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gemma always goes the extra mile just booked a holiday for New York provided us with everything we need she’s the best !

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 31 Oberhausen Mall, Hill street centre, TS1 1TB, Middlesbrough, Reino Unido

  • 01642988524

4,9

Excelente

TrustScore: 5 sobre 5

829 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(829)

122.060 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Laura was fantastic she had trouble…

Laura was fantastic she had trouble booking hotel we wanted but it didnt go to plan then she found us another and she was great with it all

15 de agosto de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback. I am so happy we got you sorted in the end

Thanks
Laura x

Valorada con 5 estrellas sobre 5

Guaranteed to get you what you want

The agent wad able to find me exactly what I was looking for. This included an adapted cabin for my wheelchair and information about getting to the departure port.

14 de agosto de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback
I am just so happy we got your something to look forward to :)

Thanks Libbi x

Valorada con 1 estrellas sobre 5

Very pleased

Very pleased
Staff are excellent very helpful weather you book a holiday or not
I always book my holidays with hays travel

14 de agosto de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You for your lovely feedback, however due the rating given I will give you a call to discuss and see if we can improve anything at all

many Thanks
Gemma
Branch Manager x

Valorada con 5 estrellas sobre 5

Gemma always goes the extra mile just…

Gemma always goes the extra mile just booked a holiday for New York provided us with everything we need she’s the best !

13 de agosto de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback

its always a pleasure, See you again soon for your next one haha

Thanks
Gemma x

Valorada con 5 estrellas sobre 5

The lady who helped us book our holiday…

The lady who helped us book our holiday was very helpful and attentive to our needs however, she did fail to mention that final payment date and we noticed this on our paper work. This is not an issue but this shoukd be mentioned upon bookings.

5 de agosto de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your lovely comments, we will contact you directly in regards to the payment dates

Valorada con 5 estrellas sobre 5

My holiday booking

Sarah was very helpful, always willing to help , gives you the best deal , booking was easy , gives you information about the hotel, and surroundings, options available to pay , great service..

2 de agosto de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your amazing feedback

Valorada con 5 estrellas sobre 5

Great experience

Great experience, organised everything

30 de julio de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your kind words and lovely feedback

Sarah x

Valorada con 5 estrellas sobre 5

The member of staff that helped Gemmaout…

The member of staff that helped me out with booking a holiday over the phone was a really good help and I’m very happy with my booking

4 de agosto de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely comments & feedback :)
its really appreciated

Thanks Gemma x

Valorada con 5 estrellas sobre 5

Good service and informative

Good service and informative, prices are up but that's not the staff,s fault.happy with Hays travel

31 de julio de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback :)

Always a pleasure

Sarah x

Valorada con 5 estrellas sobre 5

The excellent service

Simply to say Sarah Smith knows our requirements for a great holiday,and she has never failed us yet. So thank you Hays travel

22 de julio de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your kind feedback, we are glad we could get you sorted :)

Valorada con 5 estrellas sobre 5

Professionalism as always

Once again Sarah was exceptional nothing was a problem always sorts your holiday whatever the circumstances. Keep up the good work Sarah.

22 de julio de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your comments :) it means a lot

Thanks Sarah x

Valorada con 5 estrellas sobre 5

Always a first class service with Hays.

Always a first class service with Hays.
Never any hassle, always best on Price.
Friendly and very Knowledgeable..
Simply the Best 👌

21 de julio de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your amazing feedback

Valorada con 5 estrellas sobre 5

The staff in Hayes Middlesbrough are…

The staff in Hayes Middlesbrough are knowledgeable, professional and always ready to walk the extra mile, to ensure you get the holiday that you want. Brilliant 👏

15 de julio de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your great feedback

Valorada con 5 estrellas sobre 5

Thank you …

Gemma from Hayes travel hill street Middlesbrough helped us rebook
Our holiday that we had to cancel due to a bereavement earlier in the year She helped us with all
The info we needed in order to put a claim in with travel insurance to
Get money back then helped us rebook the same holiday . What stood out most was her compassion towards us and understanding and she even gave us a hug . Thank you Gemma . She deserves real recognition. Thank you also to the rest of the lovely team !

15 de julio de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Aww Thank You so much for your lovely comments & feedback
Its no problem at all. I am just hoping you enjoy your holiday and try to relax, as no one deserves this break more than you

P.S Always here for a hug :)

Thanks
Gemma x

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