Hays Travel - Middlesbrough Hill Street Opiniones 

847
TrustScore: 5 sobre 5

4,9

31 Oberhausen Mall, Hill street centre, TS1 1TB Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to Middlesbrough to book a holiday to Cyprus and Sarah ( who has booked us a holiday before) was absolutely fantastic, very professional, so friendly, and always willing to help, also would like... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I rang the shop to speak to Libbi who I had previously spoken to about a holiday. I was told she was busy but would call me back and I am pleased to say she called within a few minutes. We talked ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rang shop in Middlesbrough spoke to Gemma about holiday which was straight away booked and brilliant professional Gemma was Thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady who helped us book our holiday was very helpful and attentive to our needs however, she did fail to mention that final payment date and we noticed this on our paper work. This is not an issue... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 31 Oberhausen Mall, Hill street centre, TS1 1TB, Middlesbrough, Reino Unido

  • 01642988524

4,9

Excelente

TrustScore: 5 sobre 5

847 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(847)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Staff member was fantastic

Staff member was fantastic! Really helpful and got a fantastic holiday for honeymoon

16 de abril de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank your for your lovely comments

Valorada con 5 estrellas sobre 5

As always the staff are brilliant

As always the staff are brilliant, warm, welcoming and an absolute dream. Love the new look of the place. I always feel great and comfortable with the staff and we do have a laugh.

14 de abril de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you so much for your great feedback

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, fast and efficient. Came away with exactly what we were looking for. Highly recommend.

11 de abril de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you so much for you kind feedback, we really appreciate it :)

Valorada con 5 estrellas sobre 5

Sarah is always helpful with enquiries.

Sarah always gets us the information for what holiday we are looking for. For quite a few years now she always gets us the best cost for the cruises we have taken with P&O, Cunard and Princess. This year she has helped us book three P&O Cruises, one in May, June and November, in 2027 one Princess and one P&O and one P&O in 2028. Sarah always goes the extra mile to get all the information and the best cost possible for our cruises.

1 de abril de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your excellent feedback. I appreciate the great comments

Thanks
Sarah

Valorada con 5 estrellas sobre 5

Perfect Holiday.

Came to book a hol and left with one, Libbi was very helpful explored a lot of avenues in different hotels, we found one for us and she sorted the better airport to fly from.

20 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your lovely comments

Valorada con 5 estrellas sobre 5

Great communication from Libbi

Great communication from Libbi, my holiday book experience was made easy. Libbi listened to what I wanted from my holiday with friends and quickly came up with options.

28 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your fabulous feedback

Valorada con 5 estrellas sobre 5

Hays hill street - Matilda

Matilda, was really helpful and offered a great service, so efficient. Would definatly book thru her again.

27 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your comments & feedback. This is all really appreciated

Thanks
Matilda x

Valorada con 5 estrellas sobre 5

I saw Gemma the Manager

I saw Gemma the Manager, she is so knowledgeable and has been excellent helping me select a holiday. I have used Gemma previously and always had fantastic service and great value from her. I will continue to use Hays travel in the Cleveland centre and would not use any other travel agents. Thank you Gemma

25 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Aw Thank You so much for your lovely comments & feedback
Its really appreciated :)
See you again soon

Thanks
gemma x

Valorada con 5 estrellas sobre 5

holiday insurance

I bought my holiday insurance with Hays.Competitive prices.

19 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for great feedback

Valorada con 5 estrellas sobre 5

Sean was fantastic he explained…

Sean was fantastic he explained everything and was very good at answering my questions, found me a cheaper holiday with upgrade apartment also told me about £65 off with my Lidl app....wonderful.

15 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you so much for the kind feedback and comments, it is much appreciated :)

Thanks, Sean x

Valorada con 5 estrellas sobre 5

Gemma was extremely helpful and…

Gemma was extremely helpful and informative thankyou

13 de marzo de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your kind words and feedback :)
It is really appreciated
Thanks
Gemma x

Valorada con 5 estrellas sobre 5

Gemma was brilliant

Gemma was brilliant. Found a suitable holiday.

9 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your kind feedback, we are glad we could get you sorted :)

Valorada con 5 estrellas sobre 5

Matilda was very helpful

Matilda was very helpful, and efficient. We asked for certain things like medical bags. She had to find out and let us know later. Which she did on the same day. She was polite and keen to help and made sure we booked our holiday our way. We have always had good service from all your staff.

8 de marzo de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for these lovely comments
I am just glad we got this all sorted for you
Thanks for taking the time to leave us feedback
Thanks
Matilda x

Valorada con 5 estrellas sobre 5

Just perfect

They were brilliant helped us find the perfect deal for our first family holiday and polite and just made our day and gave us something fanstastic to look forward to ☺️

1 de marzo de 2026
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Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback and comments, they are really appreciated

Thanks
Gemma x

Valorada con 4 estrellas sobre 5

WiFi issues


The WiFi kept going down so was quite difficult when looking for a holiday
But Lucy persevered and we managed to book a week in Majorca

27 de febrero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your feedback, I am just glad we got there in the end and got something booked for you :)

Thank You Again

Libbi x

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