Hays Travel - Middlesbrough Hill Street Opiniones 

848
TrustScore: 5 sobre 5

4,9

31 Oberhausen Mall, Hill street centre, TS1 1TB Middlesbrough, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to Middlesbrough to book a holiday to Cyprus and Sarah ( who has booked us a holiday before) was absolutely fantastic, very professional, so friendly, and always willing to help, also would like... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I rang the shop to speak to Libbi who I had previously spoken to about a holiday. I was told she was busy but would call me back and I am pleased to say she called within a few minutes. We talked ab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rang shop in Middlesbrough spoke to Gemma about holiday which was straight away booked and brilliant professional Gemma was Thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady who helped us book our holiday was very helpful and attentive to our needs however, she did fail to mention that final payment date and we noticed this on our paper work. This is not an issue... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 31 Oberhausen Mall, Hill street centre, TS1 1TB, Middlesbrough, Reino Unido

  • 01642988524

4,9

Excelente

TrustScore: 5 sobre 5

848 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(848)

120.653 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Informative

10 de febrero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You for your comments :)
It is appreciated

Thanks
Sophie x

Valorada con 5 estrellas sobre 5

My experience with Sarah was that she…

My experience with Sarah was that she very knowledgeable on the area that we wanted to book. She was friendly and polite. Sarah was very helpful and nothing seemed to be too much trouble for her. I could see that Sarah enjoys what she is doing.

8 de febrero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you so much for your excellent feedback. I'm so pleased we got you booked up and you can now look forward to your trip away.

Valorada con 5 estrellas sobre 5

Great service

This shop is always welcome when you walk in tanith who booked holiday was very helpful and polite

31 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your great feedback

Valorada con 5 estrellas sobre 5

Gemma is amazing

Gemma is amazing , always gives 100% and I always come out really pleased with exactly what I wanted. Wouldn’t go anywhere else! So friendly and helpful

4 de febrero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your fabulous feedback

Valorada con 5 estrellas sobre 5

Very happy

Sophie was friendly and very helpful. I felt reassured and trust my holiday is in safe hands.

1 de febrero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you very much for your great feedback

Valorada con 5 estrellas sobre 5

Very pleasant and helpful staff.

That they are willing to listen to you and find the answers to your questions.

25 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback and comments, they are really appreciated

Thanks Gemma x

Valorada con 5 estrellas sobre 5

Sarah was so helpful ,we only went on…

Sarah was so helpful ,we only went on to enquire about a holiday on the window but thanks to her we booked it

29 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your great comments regarding the service from Sarah. We are so pleased we got you a great deal

Valorada con 3 estrellas sobre 5

Booked holiday there quite a while got…

Booked holiday there quite a while got holiday though it was b b got home and it was self catering can't pay more to change

28 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

We are sorry to hear you have felt your booking hasn't matched your requirements. We have tried to call you today to discuss your booking however have been unable to reach you.
Should you wish to discuss this matter further please contact us.

Thanks

Sarah

Valorada con 5 estrellas sobre 5

Very helpful found us a lovely hotel…

Very helpful found us a lovely hotel very near to beach n bars just wot I asked for

27 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback :)
I am so happy we got you a good deal

thanks
Gemma x

Valorada con 5 estrellas sobre 5

Fabulous!

Brilliant service as always. The staff are always friendly, approachable and always willing to share their knowledge.

25 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely comments, another gorgeous family holiday to look forward too :)

Thank You

Gemma x

Valorada con 5 estrellas sobre 5

MAJORCA HOLIDAY

Looked after by Sarah she was very knowledgeable, gave us great feedback on the location we had chosen. Showed us lots of options nothing was too much trouble for her, very polite very professional as all the Hays staff are. Always book with Hays highly recommend them.

26 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you so much for your lovely comments

Valorada con 5 estrellas sobre 5

I was looking for a holiday and the…

I was looking for a holiday and the lady in person took the time out to help me find one

26 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank You so much for your lovely feedback
I am just glad we got you a fab deal :)

Thanks
Gemma x

Valorada con 5 estrellas sobre 5

I contacted Tanith with what kind of…

I contacted Tanith with what kind of holiday I was looking for and my holiday was booked within the hour. Fantastic customer service and such a lovely and polite girl to speak to. Highly recommend booking any of your travel needs with Tanith/Hays Travel.

16 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

We appreciate you taking the time to leave us a review! We're happy to hear that you received fantastic customer service and that your holiday was booked so quickly. We look forward to assisting you again. :)

Valorada con 5 estrellas sobre 5

Great experience that takes the stress…

Great experience that takes the stress out of booking a holiday. Our agent Tanith was very helpful and we’ll definitely be back to book more holidays in the future

24 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

We're happy to hear that booking your holiday was a great experience! Thank you for your positive feedback; we look forward to helping you plan future holidays. :)

Valorada con 5 estrellas sobre 5

Madaline was amazing and so helpful …

Madaline was amazing and so helpful she took her time with us and made us feel like we got the best of what we could. Especially as I have a disability. Thank you so much

17 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your great feedback

Valorada con 5 estrellas sobre 5

Amazing service as always

Amazing service as always. Don’t book with any other travel agent.
Your ladies Sarah, Laura, Libby are so patient and informative they always look for the best deal.
Keep up the great service 😊

22 de enero de 2026
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

Thank you for your amazing feedback

Valorada con 1 estrellas sobre 5

Inexperienced staff, didn't really try

Went in to find out information about a holiday advertised on website, the young girl didn't seem to know how to find it, called over the manager who put her onto one of your partners website. None of the holidays matched and were alot more expensive. Didn't attempt to find the holiday on another partners website, told us she would look into it and call us back. Guess what, no callback, didn't expect one to be truthfull. Had previously requested info via email. No reply there either. Will go elsewhere.

20 de enero de 2026
Opinión espontánea
Logotipo de Hays Travel - Middlesbrough Hill Street

Respuesta de Hays Travel - Middlesbrough Hill Street

We are sorry to hear that you didn't have a positive experience . A member of the management team have tried to contact you today and spoke with your partner. Should you wish to discuss this matter further then please do not hesitate to contact us.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más