Hays Travel - New Milton Opiniones 

581
TrustScore: 5 sobre 5

4,9

63 Station Road, BH25 6HY New Milton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amelia talked through what we wanted from a holiday in Italy and gave us some ideas and information. When we said we’d seen the holiday we wanted but there was no availability she rang the company and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The process to complete the booking was very quick. I was in the shop previously with all the holiday details. The two members of staff were dealing with customers. I think it would have been nice... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah gave us first class customer service. She went above and beyond to make sure our cruise holiday booking was exactly what we wanted. She took her time taking us through the whole process from cho... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 63 Station Road, BH25 6HY, New Milton, Reino Unido

  • 01425 638848

4,9

Excelente

TrustScore: 5 sobre 5

581 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(581)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My experience

Everything was good

30 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton

Valorada con 5 estrellas sobre 5

Excellent service can not fault my…

Excellent service can not fault my local Hayes Travel.

26 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Sarah and the team @ New Milton

Valorada con 5 estrellas sobre 5

xplained what we wanted and said where…

Explained what we wanted and said where we wanted to go and no problem all sorted and done. Great service.

25 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Chris @ Hays Travel New Milton

Valorada con 5 estrellas sobre 5

Business is a pleasure

The staff are always helpful and friendly, make sure that they fully understand my requirement and promptly advise and arrange whatever I need.
It is always a pleasure doing business with Hays Travel.

24 de abril de 2025
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Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Kerry @ New Milton

Valorada con 2 estrellas sobre 5

The girl we were dealing with was very…

The girl we were dealing with was very professional but we found another colleague kept interrupting and we felt we couldn't concentrate of where we wanted to go ,also we are a happy couple who was making light of situation with the girl we were dealing with and the other colleague was being very stern, we will not be going back to new milton office after this holiday and will deal with Christchurch which we have before ,it's just that they were so busy that we decided to go to new milton , as I said girl we were dealing with was lovely ,named Charlotte, just didn't find it useful that her colleague was there and quite abrupt

20 de abril de 2025
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Respuesta de Hays Travel - New Milton

Good Morning,

While we always strive to provide a superior experience for our customers, in this instance, although with the best of intentions in our endeavours, we have missed the mark for you which disappoints us too. We have reviewed and discussed your feedback as a team and hope that in the future we have the opportunity to change your mind about our branch. Also, thank you for you kind comments about our apprentice, Charlotte; these have been passed on to her.


Kind Regards

Sarah
Branch Manager

Valorada con 5 estrellas sobre 5

Booking a cruise the staff were so…

Booking a cruise the staff were so pleasant, knowledgeable and helpful. Although they were very busy we did not feel rushed. Cannot fault the whole experience

17 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Chris @ New Milton

Valorada con 5 estrellas sobre 5

Kerry the assistant manager.

Kerry the assistant manager was welcoming and friendly and put us at ease. Kerry is very knowledgeable and understood what we were looking for within our budget.

8 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for the lovely review


Kerry

Valorada con 5 estrellas sobre 5

Warm friendly welcome

Warm friendly welcome
Many thanks to Christine who has been extremely helpful and who has put much time and effort into sourcing my perfect holiday
Great knowledge, professional service and understanding of what I was wanting

29 de marzo de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Chris and the team @ New Milton

Valorada con 5 estrellas sobre 5

Hays travel make it very clear.

As an older couple we much prefer Hayes travel to help us, rather than go onto the Internet ourselves. Sarah helped us as she has done before, and was just as pleasant to deal with. We wanted to go on a cruise. Sarah booked it and gave us a few options. We are very pleased with the service and hopefully will be booking another trip next year.

3 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Sarah and the team @ New Milton

Valorada con 5 estrellas sobre 5

Great staff

2 de abril de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comment. Sarah and the team @ New Milton

Valorada con 5 estrellas sobre 5

Very helpful and understanding

Very helpful and understanding, was very grateful for the brilliant service I received

15 de marzo de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to write a lovely review

Regards
Kerry

Valorada con 5 estrellas sobre 5

Kerry was on the ball!

Kerry had her notes from our previous conversation. She was straight through to the cruise operator, booked the cabin we requested and managed a discount on the final price 🙂

13 de marzo de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Sarah and the team @ New Milton

Valorada con 5 estrellas sobre 5

Sarah is always so helpful and…

Sarah is always so helpful and efficient! A very easy transaction and another cruise booked!

11 de marzo de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Sarah and the team @ New Milton

Valorada con 5 estrellas sobre 5

Holiday

Very friendly and had loads of knowledge

2 de marzo de 2025
Logotipo de Hays Travel - New Milton

Respuesta de Hays Travel - New Milton

Thank you for taking the time to leave feedback and your kind comments. Chris

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