I booked a holiday to the Riu Buenavista hotel in Tenerife with TUI at Hays Travel. The staff at the Newbry branch were very helpful and went the extra mile to ensure that all my needs were catered f... Ver más
La empresa ha respondido
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I booked a holiday to the Riu Buenavista hotel in Tenerife with TUI at Hays Travel. The staff at the Newbry branch were very helpful and went the extra mile to ensure that all my needs were catered f... Ver más
La empresa ha respondido
I have recently returned from Dubrovnik. Suzanne and here team were excellent in picking the right hotel in the right area. I had a grand time. The highlight was a day trip to the Kravice waterfall... Ver más
La empresa ha respondido
Jared in the newbuy store was exceptional he spent ages with us going through different holidays over several weeks and explains everything and listened to your requirements which we haven't had with... Ver más
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Booked several cruises now with Suzanne and her fantastic team. Always welcomed with a smile and hot beverage , offered a great variety of different cruises and so far have had a excellent time... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Northbrook Street 33, RG14 1DJ, Newbury, England, Reino Unido
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Sofia was patient and professional in dealing with four ‘challenging’ clients. We were all delighted that she was able to arrange exactly the holiday we were looking for.

Respuesta de Hays Travel - Newbury
Sofia was a joy to look after us. Very knowledgeable, helpful and happy to spend something like one and a half hours with us as she went through our holiday options

Respuesta de Hays Travel - Newbury
A personal and very professional service. Clear and helpful information and advice.
All which encourages the client to come back again for book the next trip

Respuesta de Hays Travel - Newbury
Sam was very helpful. He understood our requirements. He provided a number of quotations, he also did further research to answer additional questions that we had. At no stage was he pushy to rush us into a decision. All the information was given in a clear manner.
All in all a very good experience

Respuesta de Hays Travel - Newbury

Respuesta de Hays Travel - Newbury
Suzanne was really freindly and professional. She went out of her way to add value to our booking and was considerate in organising all our assisted travel needs. Overall lovely people and service from the Newbury branch. Will definitely book with her again.

Respuesta de Hays Travel - Newbury
Suzanne was great, very attentive to our need and always getting the best out of the holidays experience. Would deffo recommend Hays we even booked 2 holidays in one session

Respuesta de Hays Travel - Newbury

Respuesta de Hays Travel - Newbury
Suzanne the branch manager was so helpful and great at looking at what we wanted when booking our holiday. The whole process was so smooth.

Respuesta de Hays Travel - Newbury
Sam was excellent
I kept adding and changing the holiday requirements and he ensured it was taylored to me
Thank you sam you are a star

Respuesta de Hays Travel - Newbury
Very knowlegeable (and with good contacts in the travel industry) produced a winning travel itinerary.
It saved me 'booking it myself'!

Respuesta de Hays Travel - Newbury
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