Hays Travel - Newport wales Opiniones 

728
•
TrustScore: 5 sobre 5

4,9

40-41 LLANARTH STREET, NP20 1HR Newport Wales, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick service from hayley in newport office i received ticket check in all my needs taken care of as disabled flyer cheers for your help

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Although the original date that we wanted was sold out, Julie continued to search until a suitable date was found. A day trip to Warners Home Lacey on 25/11/2026 was booked for 16 people. Julie had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff super friendly soon as you enter they make you feel comfortable. Asked us what we needed in our holiday. The rep looked up various packages even phoned up for price difference to make sure we g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Hays Travel office in Newport, and as always, we received such a warm and friendly welcome. ❤️ Sasha is absolutely amazing — so helpful, professional and patient, and she always manag... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Agencia de cruceros
  4. Agencia de viajes en crucero
  5. Agregador de viajes
  6. Proveedor de viajes culturales
  7. Servicio de cambio de divisas

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 40-41 LLANARTH STREET, NP20 1HR, Newport Wales, Reino Unido

  • 01633 495025

4,9

Excelente

TrustScore: 5 sobre 5

728 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(728)

116.663 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick service from hayley in newport…

Quick service from hayley in newport office i received ticket check in all my needs taken care of as disabled flyer cheers for your help

30 de octubre de 2026
Logotipo de Hays Travel - Newport wales

Respuesta de Hays Travel - Newport wales

We are glad you enjoyed your experience. We are pleased our team provided efficient assistance and met your accessibility needs. Thank you.

Kind regards,
Hays Travel Newport

Valorada con 5 estrellas sobre 5

Cruise booking

The staff are brilliant find out everything you need to know before you travel. The booking process is made easy and they are always happy to help..

14 de octubre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for the lovely feedback.

Valorada con 5 estrellas sobre 5

The lady who helped me yesterday was so…

The lady who helped me yesterday was so kind,she was looking for lots of coach trips for single people at Christmas,and she managed to find me a lovely one.

13 de octubre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you so much for taking the time to share this wonderful feedback. We are so glad our team member was able to assist in searching through options and securing a fantastic festive getaway for you.

Valorada con 5 estrellas sobre 5

Festive Day Trip to Home Lacey Herefordshire

Although the original date that we wanted was sold out, Julie continued to search until a suitable date was found. A day trip to Warners Home Lacey on 25/11/2026 was booked for 16 people. Julie had so much patience booking everyone individually. I do thank her for that.

7 de octubre de 2026
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Respuesta de Hays Travel - Newport wales

Hello Mrs Bowles, thank you so much for your lovely review, it was a pleasure to book you all:)

Valorada con 5 estrellas sobre 5

The representative was very helpful

The representative was very helpful. No problem with her advice or help in securing a cruise and the cabin location. Always available to speak to whoever you deal with.

1 de octubre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for the lovely feedback.

Valorada con 5 estrellas sobre 5

Really quick and easy booking and the…

Really quick and easy booking and the lady was lovely and very helpful

1 de octubre de 2026
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Respuesta de Hays Travel - Newport wales

Samantha Wallace,

Thank you for your fantastic 5-star review! We are so pleased to hear that you found the booking process quick and easy, and that our team provided excellent service.

Kind regards,
Hays Travel
Newport Wales

Valorada con 5 estrellas sobre 5

1st class service as usual

1st class service as usual. Nothing is too much trouble. Always use Hays for the great experience.
Hayley as usual, always great to deal with.

29 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Thanks for the lovely review, its always a pleasure to book your holidays.

Kind Regards
Hayley

Valorada con 5 estrellas sobre 5

The staff were fantastic

The staff were fantastic - so professional and helpful. I was supported by Tracey and Chloe and was very grateful for their suggestions and advice.

15 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you so much for the lovely feedback.

Valorada con 5 estrellas sobre 5

Excellent service ànd customer care by Hayley

Hayley who booked our holiday is always excellent , very knowledgeable , efficient , professional
Ànd always approachable , always provides high levels of customer care and goes the extra mile to ensure we have a tailor made holiday, we have booked many holidays with her and have all been amazing , all staff àt the llanarth street branch are friendly and an excellent team , many thanks Richard Bowie

15 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you so much for the lovely feedback it really does mean so much to us.

Valorada con 5 estrellas sobre 5

Delt with the lovely Tracey very helpful

Delt with the lovely Tracey very helpful

13 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

R n,

Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team member. Your kind words are truly appreciated.

Kind regards,
Hays Travel Newport Wales

Valorada con 5 estrellas sobre 5

Hayley is very helpful and informative

Hayley is very helpful and informative. Lovely to talk too and has great customer service skills.

10 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for your wonderful review!
We are so pleased to hear that Hayley provided such helpful and informative service, and that you enjoyed talking with her. We pride ourselves on great customer service.

Valorada con 5 estrellas sobre 5

Julie at Hays Travel in Newport was…

Julie at Hays Travel in Newport was fantastic. Nothing was too much trouble for her. Incredibly helpful all through the booking process😁...

18 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Nigel Anthony Lewis,

Thank you for your fantastic feedback! We are so pleased to hear that our colleague Julie provided such excellent service and was incredibly helpful throughout your booking process. We truly appreciate your kind words!

Kind regards,
Hays Travel Newport Wales

Valorada con 5 estrellas sobre 5

Thank you to Hayley

Thank you to Hayley, who was extremely helpful when I booked my holiday and explained everything, I will definitely be booking more trips.

17 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Colesy ,

We're so happy to hear that our team member provided such excellent assistance with your holiday booking! We appreciate your kind words and look forward to helping you with future trips.

Kind regards,
Hays travel Newport

Valorada con 5 estrellas sobre 5

Hayley was great

Hayley was great. Remembered us from last cruise, and booking a breeze. As before, all done including passports scheduled for couple weeks before departure.

17 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Roger,

Thank you for your wonderful 5-star review! We are delighted to hear that your booking experience was so smooth and that you appreciated the personalized service. We look forward to assisting you with future travel plans!

Kind regards,
Hays Travel Newport

Valorada con 5 estrellas sobre 5

Tracey Hultburg

Tracey was friendly, helpful and informative

8 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was friendly, helpful, and informative. We truly appreciate your kind comments.

Valorada con 5 estrellas sobre 5

Helpful & Friendly

The agent was very helpful and friendly

6 de septiembre de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for the lovely feedback.

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