Hays Travel - Newport wales Opiniones 

730
•
TrustScore: 5 sobre 5

4,9

40-41 LLANARTH STREET, NP20 1HR Newport Wales, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Although the original date that we wanted was sold out, Julie continued to search until a suitable date was found. A day trip to Warners Home Lacey on 25/11/2026 was booked for 16 people. Julie had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick service from hayley in newport office i received ticket check in all my needs taken care of as disabled flyer cheers for your help

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff super friendly soon as you enter they make you feel comfortable. Asked us what we needed in our holiday. The rep looked up various packages even phoned up for price difference to make sure we g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Hays Travel office in Newport, and as always, we received such a warm and friendly welcome. ❤️ Sasha is absolutely amazing — so helpful, professional and patient, and she always manag... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Agencia de cruceros
  4. Agencia de viajes en crucero
  5. Agregador de viajes
  6. Proveedor de viajes culturales
  7. Servicio de cambio de divisas

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 40-41 LLANARTH STREET, NP20 1HR, Newport Wales, Reino Unido

  • 01633 495025

4,9

Excelente

TrustScore: 5 sobre 5

730 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(730)

117.431 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Karen

Karen is fantastic she finds me exactly what I want :)

18 de junio de 2026
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Respuesta de Hays Travel - Newport wales

customer,

We are so pleased to hear we found exactly what you wanted. Thank you for your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Tracy gave Excellent customer service…

Tracy gave Excellent customer service put our minds at rest advising us on the rooms which were available and booked our car parking for us which we were very grateful for also told us if we bought our euros with them customers get a better rate plus she gave us good advice on travel insurance

24 de junio de 2026
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Respuesta de Hays Travel - Newport wales

Annette Wilks,

We are so pleased to hear that we could put your mind at ease and assist with your travel arrangements. We truly appreciate your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

It was so easy to book with Hays,they…

It was so easy to book with Hays,they found the cheapest holiday in the hotel we wanted in Cyprus. I didn't have to do a thing, from booking the hotel, board. Flights , seats on plane obviously all paper work..what a relief and Thankyou Hays. And Chloe And Hayley.

21 de junio de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for the lovely feedback.

Valorada con 5 estrellas sobre 5

Staff member was very knowledgeable

Staff member was very knowledgeable, all staff members were friendly, my original visit was to book car parking and order currency - which due to the customer service and branch feel i booked a safari for 2028

14 de mayo de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for the lovely feedback, it is very much appreciated.

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly staff, very helpful step by step advice , even when unfortunately I had to cancel my holiday, they refunded promptly, I have always used Hays for holiday bookings, and will continue to in the future

11 de enero de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful service, even during a cancellation. We appreciate your continued loyalty.

Valorada con 5 estrellas sobre 5

I received excellent service from Hays Travel

I received excellent service from Chloe. Chloe show me all of my options of hotels & flights in Benidorm. As usual she was very professional with her customer service and she is the reason that I return to Hays Travel as she make booking my holidays a pleasurable experience. Nothing is too much trouble and I always leave feeling confident that I have received the best deals available.

8 de mayo de 2026
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Respuesta de Hays Travel - Newport wales

Thank you so much for the feedback, it is a lovely read I am super proud of Chloe, Tracey

Valorada con 5 estrellas sobre 5

Friendly staff very helpful

Friendly staff very helpful. Booking process was easy and chloe was brilliant and she was able to find us a great holiday for the dates we wanted

6 de mayo de 2026
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Respuesta de Hays Travel - Newport wales

Thankyou so much for your kind feedback :)

Valorada con 5 estrellas sobre 5

Very helpful Julie in the shop was…

Very helpful Julie in the shop was brilliant

12 de abril de 2026
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Respuesta de Hays Travel - Newport wales

We appreciate your kind words! We are so glad to hear that you found our team member helpful and that you had a brilliant experience in our shop.

Valorada con 5 estrellas sobre 5

Cruise

Professional service. Prompt replies to queries. Felt that the staff went out of their way to get us the holiday we wanted.

11 de abril de 2026
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Respuesta de Hays Travel - Newport wales

We're happy to hear that you received professional service and prompt replies. We're glad our staff helped you get the holiday you wanted, and we appreciate your feedback.

Valorada con 5 estrellas sobre 5

Booked a cruise with Tracey

Booked a cruise with Tracey , she is always very friendly and helpful sharing her great knowledge with us so that we have an informed choice when booking our holiday. Also a big shout out for Hailey

14 de abril de 2026
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Respuesta de Hays Travel - Newport wales

We appreciate you taking the time to share your experience. We're so glad to hear that our team was friendly and helpful and that their knowledge assisted you in booking your cruise. Look forward to seeing you for your next trip :)

Valorada con 3 estrellas sobre 5

Was nice n easy to book

Was nice n easy to book, friendly service, the only thing was I had to really push for a bit of extra discount, felt a bit naughty but got there in the end !! I realise everyone in this climate needs every penny but if the discount is there just give it to the customer, having said that I will return and book again

8 de abril de 2026
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Respuesta de Hays Travel - Newport wales

Thank you for the feedback.

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