Hays Travel - NewtownAbbey Opiniones 

1590
TrustScore: 5 sobre 5

5,0

Unit 63 Abbeycentre, BT37 9UH Newtownabbey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff very friendly and efficient.Listened to type of holiday we were looking for and met all our requirements left very happy.

Valorada con 5 estrellas sobre 5

S Very friendly and knowledgeable staff. This time it was Carollyn I would like to thank. Carolyn rang as agreed to confirm my world wide travel insurance. I called In to pay for this. Whilst in... Ver más

Valorada con 5 estrellas sobre 5

I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, Reino Unido

  • 02893180023

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1590)

121.628 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Errol,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable
Efficient

30 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Robert,
Thank you for your lovely feedback!
I will ensure this is passed onto the team!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Lovely staff

Carolynn was extremely helpful and so lovely to deal with

20 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Rosemary,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Payment

I tried to pay over the phone but it wouldn't go through.
The manager came onto the phone and then sent me a link via email to pay.
The staff were very patient with me until I finally made the payment through the link.

20 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Veronica,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Jim,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Kimberley

Kim, she got us a great price for half board to Costa del sol.

19 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hey Thomas,
Thank you so much for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Amy was very friendly

Amy was very friendly, knowledgeable and helpful.

24 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Joan,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Really straight forward process

Really straight forward process. Explained to Amy where we wanted to go and what dates and she found us a good deal in a good hotel.

24 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Josh,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

I came in looking to book a hen do

I came in looking to book a hen do, Lucy was more than helpful and exceeded all the needs for our party. Lucy is a great asset to the team!

22 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Sophie,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Lucy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Hays staff are the best

Staff had time to listen and to search for a holiday which was right for us
Very friendly and approachable
Laura ticked all the boxes for us

22 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi John,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Thomas,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Brilliant service from start to Finnish

Brilliant service from start to Finnish

21 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Marty,
Thank you so much for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Andrea was so helpful and patient…

Andrea was so helpful and patient getting us set up booking our cruise
Always so friendly x

20 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Frances,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Helpfull Amy

Amy, the young lady who booked our holiday was very pleasant and helpful. She tried several times to get us a suitable flight time in addition to our accommodation.

19 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Brendan,
Thank you so much for your lovely feedback!
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Was not straightforward but dealt with…

Was not straightforward but dealt with expertly with your member of staff

20 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Desmond,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Helpful and friendly consultants

Our consultant Sharon was so down to earth and helpful. We went in with a list of requirements and she managed to meet them all. Would recommend Hays Travel Newtownabbey to everyone

19 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Carol,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

The young lady we spoke with couldn’t…

The young lady we spoke with couldn’t have been more helpful. She did our booking very efficiently & answered all our questions. She also listened to our rambling anecdotes about previous cruises with patience.

14 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Margaret,
Thank you for your lovely feedback!
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Great team in Abbeycentre

We had never cruised before and Sharon was so knowledgeable and helpful -sharing great insight and tips to help us choose the right cruise for us.

14 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Lynsey,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Cruise holiday booking

Staff were friendly, very helpful and knowledgeable and offered a great deal When decided to go ahead, booking was completed without any problems and documents received. Any queries I had were answered very quickly

14 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi Mrs McCauley,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

Valorada con 5 estrellas sobre 5

Staff very knowledgeable and friendly.

Staff very knowledgeable and friendly.

12 de enero de 2026
Logotipo de Hays Travel - NewtownAbbey

Respuesta de Hays Travel - NewtownAbbey

Hi William,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim

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