We’ve been booking our holidays with Hayes travel North Shields for many years and wouldn’t go anywhere else. The staff are so helpful and supportive, they give good advice and will go out of thei... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Ver más
La empresa ha respondido
Rachel from our local branch always goes above and beyond when we are looking to book a holiday. She's always friendly and reliable and makes booking a holiday easy and a pleasure.
La empresa ha respondido
Been booking hol with hays in north shields for years always book with faye and rachel to find us exactly what we need they explain everything double check details . Theyre both extremley profesional,... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
102 Bedford Street, NE29 6QJ, North Shields, Reino Unido
- 0191 5438949
4,9
Excelente
953 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service
Susan was fantastic, great customer service skills.
She looked for exactly what we wanted and even managed to get us a much better deal on our holiday.
I dont think I will ever book another holiday online and I can't recommend hays enough.
If you want a bargain and a fantastic holiday go to Hays
4 de enero de 2026
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted :)
Thanks Susan
Laura was so helpful even though she…
Laura was so helpful even though she was new to hays she was very professional and helped us find a holiday and in our budget
31 de diciembre de 2025
Respuesta de Hays Travel - North Shields
Thank you so much Patricia, Hope you have a wonderful holiday, Always here to help in the future.
Laura
Could not do anything better
Could not do anything better. Thay do all wat u want very helpful. Best hays shop in north shields Newcastle
Mrs S Jones
31 de diciembre de 2025
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments :) Nice to see you again! Rachel
Jessica took her time describing the…
Jessica took her time describing the hotel and local facilities giving us time to work out what suited us.
30 de diciembre de 2025
Respuesta de Hays Travel - North Shields
Many thanks for your feedback! we will pass on your comments to Jess.
Lovely very helpful staff nothing was…
Lovely very helpful staff nothing was any trouble to them.
29 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Thank you for your lovely feedback it was a pleasure helping you arrange your 2 holidays :) Thanks Faye
Always helpful at North Shields branch
Always helpful at North Shields branch!
Thank you Rachel
23 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments. Hope you all have a great time! Thanks, Rachel :)
We have used Hays for a good few years…
We have used Hays for a good few years and the fact that the staff know our holiday history and what we like in a holiday makes the booking experience so much easier, nothing seems to be a problem helping us to achieve our perfect holiday, long may it continue 👍
23 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Thank you for your lovely comments. Lovely to see you both again to get another holiday booked up! See you soon, thanks Rachel :)
Fantastic as always
Fantastic as always. It’s why I’ll keep using hays North Shields for booking my cruises
21 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Thank you for the lovely feedback. We love that you keep coming back to us. Regards Faye
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Rachel :)
Very friendly service from Hays we have…
Very friendly service from Hays we have now a nice holiday to look forward.
14 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Faye :)
Respuesta de Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Best regards, Dawn
Professionalism of staff
Professionalism of staff. Polite and friendly, welcoming staff member
13 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Best regards, Rachel :)
I wanted to book a short break to…
I wanted to book a short break to Krakow with my wife as a surprise for her, next year but could not find the answers to what I wanted online.Went to North Shields Hays with my daughter and met Rachel. Very helpful, professional didn’t push at all and answered all my questions. Rachel found what I wanted.Arranged the break and I paid for it. Very good. Thanks Rachel.Dealing with a human makes all the difference!!
12 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Thanks Rachel :)
Brilliant customer service
Brilliant customer service. Dawn helped us to find the prefect holiday and made the process really easy. Lots of options were given and nothing was too much trouble.
11 de noviembre de 2025
Respuesta de Hays Travel - North Shields
Many thanks for your great feedback! It was a pleasure to help with what will be a fabulous trip. Best regards, Dawn
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Faye :)
The service is always top class that’s…
The service is always top class that’s why we never go anywhere else and the girls are so knowledgeable
22 de octubre de 2025
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Rachel :)
Very friendly customer service
Very friendly customer service. Took time to check possible options for us
Explained everything very clearly.
26 de octubre de 2025
Respuesta de Hays Travel - North Shields
Thank you for the kind words, so glad I managed to get you sorted :)
Thanks Jess
Amazing staff at North Shields 🫶🏻
18 de octubre de 2025
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Rachel :)
River Cruise
Rachel was extremely pleasant and helpful. She made booking our cruise easy, without any problems.
23 de octubre de 2025
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Thanks Rachel :)
Holidays can be booked with ease and from knowledgeable staff
Very helpful staff attended our needs perfectly
21 de octubre de 2025
Respuesta de Hays Travel - North Shields
Thanks for your lovely feedback. So glad we managed to get you sorted. Susan
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.