Hays Travel - Paul & Lisa Cooper Opiniones 

501
TrustScore: 5 sobre 5

5,0

Personal Travel Consultant - Paul & Lisa Cooper, DN4 Warmsworth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Paul made the whole booking process so easy from start to finish. I was a bit wary of booking over a Facebook group but Paul put my mind at ease with a phone call and within 10 mins the holiday was bo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lisa and Paul were Prompt replying to my message about a holiday we had our eyes on. I screenshot the price we got via the app and they were able to beat this price. It was a hassle free booking syst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an excellent experience booking my holiday. Lisa was friendly, patient and took the time to listen to exactly what I was looking for. She went above and beyond to find the perfect holiday for me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our 3rd family holiday booked with Paul and Lisa - easy , quick, reliable and efficient. They are brilliant - wouldn’t go anywhere else always sort us out a deal and help with online bookings and di... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Personal Travel Consultant - Paul & Lisa Cooper, DN4, Warmsworth, Reino Unido

  • 01709 468923

5,0

Excelente

TrustScore: 5 sobre 5

501 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(501)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very easy to book with.

Spoke with Paul on the phone about booking my holiday and he made is so quick and easy sorting it without any hassle.

9 de enero de 2026
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Great service

I have booked Disney Paris with Paul & Lisa which was so well organised l, reasonable and the advice and response time to queries was always quick and reliable. I have now booked lapland with them, the cost and package is much better than other providers and they have made a package that will work great cor our family of 5.

9 de enero de 2026
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Fantastic!!

Always worry about booking a holiday incase i miss anything. Lisa was fantastic! Explained everything to me got to ask lots of questions which she easily answered. Booking was made very easy :-)

12 de enero de 2026
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Very professional and efficient.

Paul was recommended to me by my sister who had also booked a holiday. I had found the holiday online but wanted to take advantage of the £0 deposit and direct debit offer with it being just after Christmas. I messaged Paul and asked if they was able to price match and if I was able take advantage of the offer, which he confirmed near enough straight away. He arranged to call me to complete the booking and set up the direct debit within 15mins. Paul was nothing but helpful and polite during the phone call and the holiday was booked and set up within 10 minutes. I felt at ease talking to Paul, and nothing was too much trouble. Very professional and efficient, would highly recommend.

9 de enero de 2026
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Phenomenal Experience

Phenomenal. I saw something on Facebook and really considered whether it was a good idea or not booking a holiday that way. Did a little research and saw nothing but good things for Paul and Lisa Cooper so decided to go for it. I messaged via WhatsApp as I was working. Did not take long for a response, and then polite and courteous all the way through. I had a small window for calling between work ending and my children needing to be picked up from school and Lisa was very kind and made sure to contact me within that period. Very informative and wonderful throughout the call and sorting the direct debit. Explained everything, complimented my children’s names and even managed to get me a free child’s place on top of the great deal I had seen online. I could not be more pleased or happy with the experience I had. Great people. Excellent service. Awesome price. There isn’t enough ‘good words’ to describe how happy I am!

6 de enero de 2026
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Excellent service

Lisa was great throughout the whole process
Communication was amazing
Very helpful
Will definitely consider using again

6 de enero de 2026
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Great!

Fast, simple and very friendly! Booked what we wanted straight away & explained next steps. Thank you 🙂

30 de diciembre de 2025
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Absolutely amazing from beginning to…

Absolutely amazing from beginning to end! The process was quick and effortless, everything was explained so well, and all of my questions were answered. Couldn’t be happier - we will be booking with Paul & Lisa again!

3 de diciembre de 2025
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Excellent!

Excellent people! Very friendly and professional and know the industry very well. Made booking a holiday so quick and easy I booked another one within a few days!!

14 de noviembre de 2025
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

2nd time booking

2nd time booking, amazing experience again only this time Paul and Lisa were away and being covered by Jo.
She was responsive, knowledgeable and personable, everything you want when booking a holiday - massive thank you and keep up the good work ☺️

15 de noviembre de 2025
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Amazing people 💙

Booked a cruise with Paul few years back and recently booked with Lisa she’s got loads and loads of knowledge as she as been to most places herself so she will be able to advise you on everything there is possibly to worry about and she is super nice and friendly and easy to talk to highly recommended by myself and my girlfriend booked holiday number 2 with Lisa

12 de noviembre de 2025
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Excellent service as usual

Excellent service as usual. Very prompt reply to my enquiry had holiday booked from start to finish in 30 minutes. Happy customer 😃

28 de octubre de 2025
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Very helpful throughout.

Very helpful throughout.
Only thing, is a family member went into hays and aone to someone and the same holiday, which i booked was a lot cheaper for them by 145 in price, which i couldn't understand how.

18 de octubre de 2025
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Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

Valorada con 5 estrellas sobre 5

Lisa was extremely helpful

Lisa was extremely helpful. As a Disney newbie, she explained everything to me. What I will and won’t need to organise as well as tips for while we are there. She was great! Thank you

1 de octubre de 2025
Logotipo de Hays Travel - Paul & Lisa Cooper

Respuesta de Hays Travel - Paul & Lisa Cooper

Thank you, you're welcome..

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