Hayes Staff especially Roy the manager were friendly, knowledgeable, respectful, professional and smiley . Always the first place we think of to book a holiday . Hayes Travel Transit Way Plymouth
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Consulta las opiniones de los clientes
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver más
La empresa ha respondido
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver más
La empresa ha respondido
We booked our holiday , then we wanted to add an extra passenger and upgrade our room , Roy was so helpful and managed to do just what we asked him , love our Hays travel shop at Transit Way Plymouth... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
767 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The young lady called Louise was…
The young lady called Louise was outstanding, I explained what I was looking for in this holiday, she found what I wanted which I was over the moon as this is been my dream cruise.
20 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are absolutely thrilled to hear about your wonderful experience! It's fantastic that our team member Louise was able to help you find your dream cruise. We are so happy you're over the moon!
Why we go back!
Once again Lowri was the staff member who managed our booking and once again we came away from Hays delighted with the service, knowledge and friendliness throughout our visit shown by her.
20 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our staff member provided excellent service, knowledge, and friendliness during your visit.
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and that you enjoyed the environment. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel, Plymouth Transit Way
Excellent service
Excellent service. Agent was very polite, welcoming and extremely helpful. And the manager was very helpful too.
14 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this lovely review, it was a pleasure serving you both!
Kind Regards
Would never book anywhere else
Would never book anywhere else, fantastic knowledge and all staff are so welcoming
16 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I'm so delighted to hear that you appreciate my team's knowledge and welcoming approach. It's wonderful to know you had such a positive experience with us.
Thank you for booking your next holiday with us at Transit Way!
Kind Regards
Roy
Branch Manager
Great service in Hays again
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night.
We were offered various alternatives, spent a long time deciding but at no time were we rushed to decide.
Thanks for great information as well as patience!
8 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your lovely feedback! You are very welcome, it is always a pleasure serving you both!
no waiting to be dealt with
no waiting to be dealt with. efficient service from staff member who answered my questions and was very helpful
6 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you received efficient service and that our team member was very helpful in answering your questions.
Kind Regards
Hays Travel Plymouth Transitway
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and efficient. Your kind words are greatly appreciated.
The customer service lady very helpful…
The customer service lady very helpful and nothing was to much trouble very impressed .
11 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that you found our customer service helpful and that nothing was too much trouble. We truly appreciate your kind words
Second year running we have booked with…
Second year running we have booked with Hays Travel and I have no complaints whatsoever, staff are always very friendly, polite and accommodating because we booked before with them it was easy for Lucy to work out what we liked and help pick our holiday again.
The booking process was simple and logging on to the app was easy and instant once booked.
no complaints from me...
3 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! I'm so pleased to hear that my team was friendly, polite, and accommodating, making your booking process simple and easy. We all appreciate you choosing us for your holidays again.
Kind Regards
Roy
Branch Manager
Agent listened to what are needs where…
Agent listened to what are needs where and what we wanted then all booked
9 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderfully kind words, it was certainly a pleasure serving you both and booking such a special holiday for you!
Kind Regards
Very well managed polite and helpful…
Very well managed polite and helpful was a brilliant experience
1 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful feedback! We are delighted to hear you had such a brilliant experience with us.
Help with a cruise
I went to Hays Travel to book a cruise . The member of staff was very helpful . She went through everything with me to find the best deal and make sure everything was right for us . Thank you .
7 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful in finding you the best cruise deal and ensuring everything was just right for your trip. We appreciate you taking the time to share your positive experience.
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your lovely feedback, Its always a pleasure booking your holiday!
The staff are always very helpful
The staff are always very helpful, friendly and informative.
4 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for the lovely feedback & hope to see you again in the future.
The staff are always very helpful and…
The staff are always very helpful and friendly
4 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your fantastic 5 star review! We are so pleased to hear that you consistently find our staff to be very helpful and friendly. Your feedback is greatly appreciated.
Kind Regards
It was a very pleasant place to book…
It was a very pleasant place to book our holiday.The young lady was brilliant,all we had to do is choose our holiday and they did the rest even had airport parking all sorted for us. Will definitely be booking future holidays from Hays at transit way .
4 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for booking with us yesterday, your comments are valued by myself and the rest of the team here!
Kind Regards
They helped us through everything we…
They helped us through everything we needed booking was so simple and straightforward the staff were brilliant and so helpful and nothing was rushed to make sure we were both happy with our booking
27 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you ever so much for your kind words, it was a pleasure serving you both and helping you choose your upcoming holiday! :)
Very helpful
Very helpful! We were there a long time due to us and the staff member was really good! Went through all our options and was really helpful
25 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our team was really good and took the time to go through all your options.
Kind Regards
we have dealt with Branch Manager (R0y)…
we have dealt with Branch Manager (R0y) at Transit Plymouth for many years and he ensures our holiday will be the best with Hays Backing - we never view other travel companies - David and Paula Bowden.
30 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides such excellent service. We truly appreciate your kind words and your continued loyalty.
Kind Regards
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