As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Ver más
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Consulta las opiniones de los clientes
Hayes Staff especially Roy the manager were friendly, knowledgeable, respectful, professional and smiley . Always the first place we think of to book a holiday . Hayes Travel Transit Way Plymouth
La empresa ha respondido
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver más
La empresa ha respondido
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
770 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very helpful
Very helpful! We were there a long time due to us and the staff member was really good! Went through all our options and was really helpful
25 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our team was really good and took the time to go through all your options.
Kind Regards
we have dealt with Branch Manager (R0y)…
we have dealt with Branch Manager (R0y) at Transit Plymouth for many years and he ensures our holiday will be the best with Hays Backing - we never view other travel companies - David and Paula Bowden.
30 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides such excellent service. We truly appreciate your kind words and your continued loyalty.
Kind Regards
great staff
great staff, very helpful great value. I fully recommend this travel agent for hassel free bookings.
1 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your fantastic feedback! We are so pleased to hear that you found our staff helpful and our services offered great value. We always aim for hassle-free bookings.
Kind Regards
Very helpful and efficient
Very helpful and efficient
Young lady very knowledgeable
1 de agosto de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful 5 star review! We are so pleased to hear that you found our team member to be helpful, efficient, and knowledgeable. Your kind words are greatly appreciated.
Kind Regards
Booked a cruise ,the customer service…
Booked a cruise ,the customer service was fantastic. Always book with hays Transit Way , all the staff are so helpful and knowledgeable
22 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful review! We're thrilled to hear that you found our customer service fantastic and our staff helpful and knowledgeable. We truly appreciate your continued support!
Kind Regards
Roy
Branch Manager
Always book with hays travel couple…
Always book with hays travel couple times a year over the last 6 years rarely
Had any disappointments
They give me great info fast and very efficient
30 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your kind wording and your continued support over the years, we all really value your support and feedback!
Kind Regards
Fantastic customer service
Fantastic customer service. They kept me updated regarding Wimbledon tickets and nothing was too much trouble. Thanks
28 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this fantastic review, your kind words are really appreciated by the whole team here at Transit Way!
Kind Regards
Very helpful couldn’t do enough for my…
Very helpful couldn’t do enough for my husband and I
22 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your kind words, I will be sure to pass this onto Roy, who I know will really appreciate it!
Kind Regards
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your lovely comments, I will be sure to pass onto the rest of the team.
Kind Regards
Friendly and helpful staff
Friendly and helpful staff. Took the time to find a holiday suitable for us. Never felt rushed.
21 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful review! We are so pleased to hear that our team was friendly and helpful in finding the perfect holiday for you, and that you felt comfortable throughout the process.
Kind Regards
We popped in to get a brochure
We popped in to get a brochure, we knew where and when we won't to go on holiday, we decided to book while we were there. My husband was struggling on his walking frame and we made it clear he would be in a wheelchair, which was ordered and we were waiting for it to be delivered, but this information wasn't passed onto the hotel company, therefore when we arrived we found it was going to be very difficult for us to get into and out of the hotel and the hotel staff were surprised to see us with the wheelchair, the hotel staff were brilliant and very helpful. We complained to Hays who passed the complaint onto the hotel company who offered us a very small compensation considering the price of the holiday, but my complaint was with Hays as it was Hays staff that didn't pass the correct information on to the hotel company.
23 de marzo de 2026
Opinión espontánea
Respuesta de Hays Travel - Plymouth Transit Way
Good Afternoon.
Thank you for your review, we appreciate all feedback to help improve our customer service standards.
I will call you today to discuss the concerns you have raised with the aim of seeking a satisfactory resolution.
Kind regards,
Roy
Branch Manager.
Great service
Great service. Very knowledgeable and able to sort just what we wanted. A great team.
19 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your fantastic feedback! I'm so pleased to hear that my team was able to assist you in finding exactly what you wanted.
Kind Regards
Roy
Branch Manager
Staff very helpful and polite all done…
Staff very helpful and polite all done with a smile 😃
17 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful 5 star review! We are so pleased to hear that our staff was helpful and polite, and that you enjoyed your experience with us.
Kind Regards
Great service as always
Staff are always so friendly and helpful, even when you have 2 million questions and issues..literally nothing is too much trouble.
Always a speedy and easy booking
Shout out for Claire and Lowri who are always exceptional
Highly recommend
9 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides such friendly and helpful service. We truly appreciate your kind words and recommendation.
Kind Regards
It was all good answered my questions…
It was all good answered my questions explained everything first time booking with Hays I’m sure I will go again
15 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! I'm so pleased to hear that all your questions were answered and everything was explained clearly. We look forward to assisting you again in the future.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Hays Travel at Transit Way
Hays Travel at Transit Way always give friendly, expert service which meets all of our requirements.
14 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides friendly, expert service that meets all your requirements.
Brilliant Staff
The staff at transit way are so helpful, nothing to much bother Louise found us a great cruise and a very good price. Always use transit way.
10 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful review! We are so pleased to hear that our team is always helpful and that Louise was able to find you a great cruise at a very good price. We appreciate your continued loyalty.
The staff are always happy and helpful…
The staff are always happy and helpful with any enquiry
I always use Transit Way Hays Travel
The booking process is never a problem
10 de julio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your wonderful review! We are so pleased to hear that our team is always happy and helpful, and that your booking process is always smooth.
Respuesta de Hays Travel - Plymouth Transit Way
We are so pleased to hear that you found our service to be first class. Thank you for taking the time to share your positive feedback with us.
Roy our Travel agent was very
Roy our Travel agent was very. Patient, very friendly & very knowledgeable, found us our best suited holiday, made it easy stress free, thank you
28 de junio de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Mark Reynish,
Thank you for your wonderful review! We are so pleased to hear that our team member was able to find you the perfect holiday and make the process easy and stress-free. We appreciate your kind words.
Kind Regards
Hays Travel Transit Way
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