Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
La empresa ha respondido
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Consulta las opiniones de los clientes
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Ver más
La empresa ha respondido
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver más
La empresa ha respondido
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Agregador de viajes
- Proveedor de viajes culturales
- Servicio de cambio de divisas
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
774 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
easy to deal with
6 de marzo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate your feedback and are so glad dealing with us was easy.
Thank you for booking your next holiday with us at Transit Way
Kind Regards,
Roy
Branch Manager
Helpful
Agent looked at all options and when I had made a decision sorted everything smoothly and quickly.
4 de marzo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you sharing your experience. We're so glad to hear that our agent provided comprehensive options and efficiently handled your decision.
Sam was very helpful getting things…
Sam was very helpful getting things sorted for us and looked into various options for us.
10 de marzo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate you sharing your experience. i'm are so glad Sam could assist you in exploring options and getting things arranged for you.
Thank you for booking your next holidays with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Never a problem with Hays...4th March 2026
Never a problem with Hays...
Great staff and service every time.
4 de marzo de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate your continued custom and are so glad you find our staff and service helpful each time.
Kind Regards,
Roy
Branch Manager
Lucy was great.
As we were unsure about which location we wanted to book. We were helped and guided through several choices before deciding. Many thanks to lucy for persevering with our undeciseiveness. A good experience first time dealing
with hays travel.
28 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're glad we could assist you in finding the perfect location! Thank you for your patience as we explored different options to suit your preferences. We appreciate your booking with us.
Very very helpful took us through…
Very very helpful took us through everything we need showed us the right options for us for our holiday really appreciate it
26 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you fro yopur kind words.
I'm so glad we could assist you in planning your holiday! It's great to know we provided the information and options you needed.
I will personally pass on your comments to the person that served you.
Thank you for booking your next holiday with us at Transit Way!
Kind Regards,
Roy
Branch Manager
Very helpful and easily sorted out…
Very helpful and easily sorted out everything for our trip to Portugal.
9 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I'm happy to hear that we could help you sort out everything for your trip. Thank you for your positive feedback it is really appreciated!
I will pass on your comments to the person that served you and to the rest of the team.
Kind Regards,
Roy
Branch Manager
Louise was great
Louise was great. We only knew we wanted a cheap and cheerful holiday somewhere not too far to fly (recent knee surgery) and preferably from Exeter. Louise was helpful, knowledgeable and so patient, especially as there was a sudden influx of other customers. She really went above and beyond to find us the right getaway at the right price. Couldn’t ask for more. Thanks very much👍
25 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so happy to hear that you found someone helpful and patient who went the extra mile to find the perfect holiday for you. Thank you for your kind review, I will pass your comments onto Louise.
Kind Regards
Always gives the gd prices
Always gives the gd prices, nothing seems to much. Helps in everyday to find a holiday that suits us.
22 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us such a complimentary review. I'm so glad we consistently provide holidays at great prices for you.
Thank you for booking your next holiday with us at Transit Way.. It's much appreciated!
Kind Regards,
Roy
Branch Manager
Claire was amazing so helpful and kind
18 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate your kind words!i'm so glad that you found Claire's service helpful and that you had a positive experience.
I will personally pass on your comments to her as i know she will really appreciate it.
Thank you for booking your next holiday with us!
Kind Regards
Roy
Branch Manager
happy helpful staff
happy helpful staff
Answering my questions
Knowledgeable
Making my bookings easy and stress free
17 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I'm glad to hear that our knowledgeable staff provided helpful answers and made your bookings easy and stress-free.
Thank you for booking your next holiday with us!
Kind Regards,
Roy
Branch Manager
Our go-to for every holiday
"Hays Travel Transit Way is our go-to for every holiday! All the staff are absolutely lovely and give such honest advice. It’s always a bonus to get a cheeky little discount for being a regular, too. Highly recommend them!"
1 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you choosing us for your holidays! It's great to hear that you find the team at Transit Way lovely and the advice helpful. We're so happy you enjoy the perks of being a regular.
Kind Regards,
Roy
Branch Manager
Lucy at Transit Way was so helpful
Lucy at Transit Way was so helpful, Professional she’s an absolute star.
We are a group of four friends all with different needs & interests.
She put in a lot of effort and leg work to provide us with the holiday of a lifetime.
Thank you so much Lucy.
15 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that the service provided met your needs, and we hope you have a wonderful holiday.
Kind Regards,
Roy
Branch Manager
The staff where very helpful nothing…
The staff where very helpful nothing was to much trouble for them to find out and explain
14 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for leaving such a lovely review. I will be sure to pass your kind comments onto Claire.
Kind Regards
Why I always use Hays.
Friendly staff which we have used for years. They know the kind of holiday we enjoy. Always have time to look at many possibilities and suggest alternatives
13 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're so happy to hear that you've had such positive experiences with our team over the years. It's great to know that we understand your holiday preferences!
Kind Regards
Friendly knowledgeable and patient…
Friendly knowledgeable and patient while we were making our decisions
13 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate your kind words! We're so glad we could assist you with your choices and provide a positive experience.
Kind Regards
She listened to us,and gave us the best…
She listened to us,and gave us the best deal.
4 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate you for choosing us to book your next holiday, and i'm so happy to hear that you got a deal that worked best for your specific needs.
Kind Regards,
Roy
Branch Manager
Professional service with a personal touch …
The lady who attended to our booking was patient, friendly and professional. She was able to pick up on queue and was willing to go the extra mile without prompting hence we have booked our holiday again with Hays- excellent customer service. 4.5 star is our rating
Please do share our comments with the lady who served us on that day
8 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're happy to hear that our team member was patient, friendly, and professional. We appreciate your kind words and are so glad we could help you book your holiday again. We will share your comments with her. Thank you for booking with us again the whole team really do appreciate it.
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your kind review, I have just passed your comments onto Roy!
Kind Regards
Great service and very helpful and…
Great service and very helpful and friendly 😃
9 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience! We are so glad to hear that our service was helpful and friendly.
Thank you for continueing to book your holidays with us.
Kind Regards,
Roy
Branch Manager
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