Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
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Consulta las opiniones de los clientes
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Ver más
La empresa ha respondido
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver más
La empresa ha respondido
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Agregador de viajes
- Proveedor de viajes culturales
- Servicio de cambio de divisas
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
774 opiniones
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Holiday bookings
Always helpful, friendly & informative. They go out of their way to find the best deals for you.
3 de febrero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your lovely review, it's a pleasure to help as always at Transit Way and your feedback is greatly appreciated :) Lucy
Above and beyond
The staff are so knowledgeable and welcoming. They always go to the most extraordinary lengths to ensure I have all the information needed to be able to book a holiday that suits my needs and taste. Especially Louise.
4 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so happy to hear that our staff are knowledgeable and welcoming, and provide the information you need, thank you for booking with us again
the agent was friendly
the agent was friendly and listened to our requests and found us the right holiday
31 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you sharing your experience. We're so happy we could find the right holiday while listening to your requests with friendly service.
I was looked after really well and had…
I was looked after really well and had everything explained in detail
Thank you
31 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for the lovely comments. We appreciate your feedback :-)
Holiday found
We were in the office at Traansit Way for quite a while but Roy was very helpful. patient, and knowledgeable in helping us find a holiday. Thank you Roy
29 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Karen Edge,
We appreciate you taking the time to leave us a review. We're so glad that our team was able to provide helpful and patient service while you planned your holiday.
Hays Travel
Very good around prompt service and…
Very good around prompt service and good informative person
29 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us such a wonderful review; we are so glad you found our service prompt and informative.
I will personally pass on your comments to the person that served you and to the rest of the team at Transit Way.
Thank you for booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
having used hays travel many times…
having used hays travel many times before,i can honestly say ,it was like coming home.
28 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Mr ian padley,
We're so happy to hear that you felt at home with us. Thank you for your continued trust and for sharing your positive experience!
Hays Travel
Staff was very helpful went through the…
Staff was very helpful went through the system to find what I was looking for got what I wanted local airport and nice hotel so malga in April happy day. Will be back again thanks.
18 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
David Kelloway,
We're happy to hear that our staff was very helpful in finding exactly what you wanted! We appreciate your kind words and look forward to seeing you again.
Hays Travel
Roy was extremely professional and…
Roy was extremely professional and answered any concerns that I had .
I will definitely be using Hays Travel for all my future travelling plans.
Thank you.
27 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so glad to hear that you found our service helpful and professional, and we look forward to assisting you again.
Kind regards
Helpfull advice and an easy booking…
Helpfull advice and an easy booking process provided by 2 knowledgable advisors over the telephone.Thanks to Claire and Laurie Transit Way,Plymouth
26 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We all happy to hear that you found us helpful and the booking process easy. We appreciate you sharing your positive experience.
We really appreciate your feedback.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards,
Roy
Branch Manager
Friendly staff with great knowledge
19 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Ms Kennedy,
I appreciate you taking the time to share your experience from our team at Transit Way, and i'm so glad you found the staff helpful and knowledgeable.
We really do appreciate your feedback.
Thank You for booking your next holiday with us.
Kind Regards,
Roy
Branch Manager
Everything was done for me
Went to book a cruise the one I wanted did not have any accessible cabins left so came up with a alternative cruise, plus sorted out parking , evacuation chair, and done medical form, happy that everything was all done in one place
23 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're happy to hear that we could assist with an alternative cruise, parking, and other arrangements. We appreciate you letting us know about your experience, you comments will be passed onto Louise and the rest of the team.
Kind Regards
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your review.
Its great to hear that you had received great personal service and found it very knowledgable.
The staff at Transit Way has over 100 years combined service in travel and always happy to help.
Thank you for booking your next holiday with us.
Kind regards,
Roy
Branch Manager
Louise was very patient with us and…
Louise was very patient with us and found a great deal for a family of 5. Great customer service thanks Louise.
23 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Dan,
We're so happy we could find a great deal for your family! It's wonderful to hear that you received great customer service and patience.
Hays Travel
All At Sea
For my conference with Samantha, it was perseverance on both our parts. One, that I had left it rather late in my cruise booking, and two, Sam tried all outlets to get me quotes and places to travel to.
22 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We're so glad we could find the perfect cruise for your conference, even with the time constraints. Thank you for recognising our dedication!
Kind regards
Roy was very helpful and the whole…
Roy was very helpful and the whole booking went very smoothly
21 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We are so glad to hear that your booking experience was smooth and that you found our service helpful. Thank you for your kind feedback.
Absolutely brilliant
Absolutely brilliant. Claire, our adviser covered everything. She showed me how to use the app, and she explained everything in detail. She left nothing uncovered. She was friendly and very knowledgeable regarding her work. Score 20 out of 10
18 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this fantastic 5 star review! Your kind words for be passed onto Claire and the rest of the team.
Kind Regards
Really helpful seeking out different…
Really helpful seeking out different options.very friendly always trying to help get good value.
14 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate your kind words! We are so glad that our team could assist you in finding great options and value with their friendly service.
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for taking the time to complete this review, we really appreciate it
5 star rating for Hays Travel Transit Way Plymouth
Roy gave us 5 star treatment, this is the 3rd holiday we have booked with Hays Travel at Transit Way Plymouth, solely because of Roy and his team, they are excellent, they are so polite and knowledgeable, we went back to the office on the 11th January and have booked another holiday to Tenerife in December this year, we will also be going back in a few months time to book another holiday for some time in June this year for our 50th wedding anniversary. We recommend them to everyone we know
12 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your kind words. We're so happy to hear about your positive experiences and that Roy's knowledge and service have consistently met your needs.
Thank you for your continued custom!
Best regards
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