Roy helped to get our holiday booked from the airport we were hoping. Hay's are always helpful, they can never do enough. Always recommend them to friends and family.
La empresa ha respondido
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Consulta las opiniones de los clientes
As always, all of the staff at Hays- Transit Way are very helpful, friendly but professional & this was no exception. They always seem to have a great deal of knowledge. They covered all aspects of th... Ver más
La empresa ha respondido
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver más
La empresa ha respondido
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Agregador de viajes
- Proveedor de viajes culturales
- Servicio de cambio de divisas
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
774 opiniones
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The staff at Transit Way are very…
The staff at Transit Way are very friendly, helpful and professional. Listened to we wanted for our holiday and between us we got our holiday booked.
12 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate your kind words! We are so happy to hear that our team member was able to assist you in planning and booking your holiday.
I will personally pass on your comments to the person that served you.
Thank you for booking your next holiday with us at Transit Way.
It is much appreciated!
Kind regards,
Roy
Branch Manager
The agent was super helpful
The agent was super helpful , friendly and booked my holiday with no problems quickly efficiently.
9 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to leave us such a fantastic review! We're so happy the agent provided friendly, efficient service.
Kind regards
Your representative Lowri was very professional
Your representative Lowri was very professional and efficient
Price was good
Overall a great experience
9 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're happy to hear that our service met your expectations with efficiency and value.
I will certainly pass on your comments to Lowri and to the rest of the team.
Thank you for booking your next holiday with us.
Kind regards
Roy
Branch Manager
Claire is always very helpful and…
Claire is always very helpful and tentative listening to what is required of a family holiday.
8 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this wonderful 5 star review, I will be sure to pass your kind comments onto Claire!
Kind Regards
Given lots of relevant choices and…
Given lots of relevant choices and advice, everything made very easy
2 de diciembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
We're happy to hear that we provided great options and advice, making everything easy for you at Transit Way. Thank you for your positive feedback, we always appreciate it :)
Our first time booking with Hays…
Our first time booking with Hays Travel. I popped into Transit way to compare their price on a cruise with Royal Caribbean. Staff and service were great!
3 de enero de 2026
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your lovely feedback, it truly is appreciated!
Kind Regards
Hays transit way
Lowri was great. Informative, lots of options gave us to time discuss and go away and think about checking hotels offered for reviews.
Great communication
30 de diciembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
We really appreciate your positive feedback and we're happy to hear that you found the options informative :) We shall pass your comments on to Lowri
Excellent customer service as usual
Excellent customer service as usual
Always book my holiday with transit way shop
Always there to help on a good holiday & match prices
21 de diciembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this super kind review, we really value and appreciate your feedback. Once again, thank you for booking another holiday with us!
Kind Regards
Roy was fabulous
Roy was fabulous, he listened to what we wanted and found us the perfect holiday
24 de diciembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your kind words.
It was a pleasure serving you and I'm glad that we found the holiday that suits you.
Kind regards,
Roy
Branch Manager
Excellent service from Roy as usual
Excellent service from Roy as usual. Roy consistently goes above and beyond to provide excellent service. He is very helpful and knowledgeable. Wouldn’t book anywhere else!
17 de diciembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your wonderful 5 star review, I will be sure to pass your comments onto Roy. Once again, thank you for booking another holiday with us!
Kind Regards
Louise was extremely efficient I got a…
Louise was extremely efficient I got a call back and email with my cruise details within 30-mins.
She made choosing the right option for us easy and enjoyable.
8 de diciembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your kind words.
Its always good to hear that our customers recieved good customer service.
I will personally pass on your comments to Louise.
She will really appreciate it.
Thank you for booking your next holiday with us at Transit Way.
Kind regards,
Roy
Branch Manager
The service was very professional and…
The service was very professional and willing to go the extra mile would highly recommend.
29 de noviembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for this lovely review, I will pass this onto Claire who helped book your holiday! Hope to see you again in the future.
Me & my friends wanted details off a…
Me & my friends wanted details off a cruise we wanted to book ,& everything was explained with detail by your employe .
So we booked our 2wk canary island cruise 😊🛳
Thankyou Amanda Williams
28 de noviembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your kind words.
It was a pleasure serving you all.
I'm glad that I managed to explain everything as i know it can be information overload when it comes to different price grades and cabin types etc.
Thank you for booking your next cruise with me.
Kind regards,
Roy
Branch Manager
Lovely experience
Roy was fantastic and designed the perfect Nile cruise for us
29 de noviembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your kind words.
It was a pleasure serving you.
I'm so excited for you both to experience an amazing trip to Egypt and to vist one of the wonders of the ancient world.
Kind regards,
Roy
Branch Manager
Booking with Hays
Booked my holiday with Hays. Helpful, patient, exceptional service. Will use them every time
25 de noviembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you so much for your kind wording, we really appreciate it. Once again, thank you for booking your holiday with us.
Kind Regards
Respuesta de Hays Travel - Plymouth Transit Way
Thank-you for your kind words. We always strive to provide the best customer service and find you the perfect holiday.
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for your kind words, it is much appreciated, and thank you for booking another holiday with us.
Kind Regards
Hays travels little gem in transit way
Very efficient staff , very knowledgable and they have a great way of making people feel comfortable. A great experience and that’s why we keep going back to see Roy and his fantastic team .
8 de noviembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Wow thank you for such a lovely review! Thank you so much for booking with us again and I will be more than sure to pass on your comments to the rest of the team!
Kind Regards
The staff at Hays travel at Transit Way…
The staff at Hays travel at Transit Way are always very friendly, welcoming and helpful.
8 de noviembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
Thank you for booking with us again we really appreciate it
Meeting Roy
Meeting Roy, as he has never sold my husband & I a bad holiday. Hays at Transit way is so convenient & staff so helpful, which is why we have been returning for many years & our family too.
11 de septiembre de 2025
Respuesta de Hays Travel - Plymouth Transit Way
What wonderful comments, thank you for allowing us to book another holiday for you its always a pleasure
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