Trina, the travel consultant who handled my booking, has been fantastic. I first enquired about booking this cruise several months ago and she has kept me informed right up to and including yesterday... Ver más
La empresa ha respondido
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Trina, the travel consultant who handled my booking, has been fantastic. I first enquired about booking this cruise several months ago and she has kept me informed right up to and including yesterday... Ver más
La empresa ha respondido
Great booking service from a great travel team advisers.allways come away with a big smile on your face from the excellent service always received. From Ray&BARRY. Thank you to all the Portsmouth... Ver más
La empresa ha respondido
Jonathan is an absolute star! Friendly, approachable, and always happy to help, he made everything feel easy from start to finish. Nothing was too much trouble, and he kept things relaxed while stil... Ver más
La empresa ha respondido
The staff was really helpful and listened carefully to what we wanted and explained the choices to us. The customer service we received from the Portsmouth branch of Hays Travel was outstanding.
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
29 Cascades, PO1 4RJ, Portsmouth, Reino Unido
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Jonathan is so professional and more than happy to help us book our cruise. He is very knowledgeable about cabin locations and explained clearly that the locations can affect how noisy a cabin can be, the booking process was so easy to do and staff are always helpful and kind-we are seasoned cruisers but we still appreciated Jonathan's input and were very happy to have our 2028 holiday booked with Hays Travel

Respuesta de Hays Travel - Portsmouth
katrina made it easy to book ,she gave us all the information we required to make a choice on what type of holiday we wanted, thank you ,and well done.

Respuesta de Hays Travel - Portsmouth
I always book my holiday with hays travel very friendly here in Portsmouth hays travel shop

Respuesta de Hays Travel - Portsmouth
As usual the staff courteous & professional especially Johnathan &Josie got our holiday booked all queries answered

Respuesta de Hays Travel - Portsmouth
Easy to book holiday in a out within an hour ain’t bad

Respuesta de Hays Travel - Portsmouth
I was pleased with the reception of the staff. I found Jose's extremely helpful in sorting a family holiday. This is something that is new for me to do so was out of my comfort zone. Very informative of the holiday chosen. Thank you.

Respuesta de Hays Travel - Portsmouth
Hays - never go anywhere else, This time, despite me bringing a complicated and tricky request to help set up a river cruise for 2027, Sam in the Portsmouth Branch pulled it out of the bag after a week from start to finish with my complications adding to the usual Travel Agent booking traffic.
Thank you Sam.

Respuesta de Hays Travel - Portsmouth
Apart from getting what looks to be an amazing holiday booked. We managed to get all our party involved using multiple airports.Josie at the Portsmouth branch in commercial road gave us friendly and professional service thoughout our visit eveb when we changed the goal posts on how many were coming etc. Cant thank them enough. They even gave us some water to feed our baby,and of course saved us money.

Respuesta de Hays Travel - Portsmouth

Respuesta de Hays Travel - Portsmouth
Kai was great,I called Hayes travel as I'd seen an offer online, He was very helpful and patient with me, Great communication throughout my booking

Respuesta de Hays Travel - Portsmouth
We went in Hays Travel yesterday and was greeted immediately by Jonathan. He was so friendly and helpful and gave us amazing advice. We are so glad we booked there and then as he put us at ease and helped us find the perfect holiday for our large family

Respuesta de Hays Travel - Portsmouth
very helpful ,i was in two minds of where to stay but all the info from your adviser helped me make my mind up and book that day thankyou

Respuesta de Hays Travel - Portsmouth
It was actually a pleasure to go into a high street travel agent and book our cruise holiday.
We got a great deal and excellent advice which you don't always get when booking on your mobile app.
Plaudits to Kai; we were his first cruise booking and he did an excellent job with the expert help of Shanice. Good luck for the future Kai. Well done

Respuesta de Hays Travel - Portsmouth
Really helpful during the holiday selection and booking process - my mum is deaf and time was taken to enable her to read what was on the screen.

Respuesta de Hays Travel - Portsmouth
They were most helpful, nothing was too much trouble, very patient, would definitely recommend, will use again, thank you

Respuesta de Hays Travel - Portsmouth
Very pleasant young lady that seemed very well informed and gave a very pleasant service

Respuesta de Hays Travel - Portsmouth
The young lady who dealt with our enquiry was helpful attentive but not pushy, gave us time to digest everything.

Respuesta de Hays Travel - Portsmouth
Helpful staff who went above and beyond to find us the perfect holiday

Respuesta de Hays Travel - Portsmouth
As always, the Manager Chloe is excellent, professional and very patient. She booked my world cruise with ease . All the staff members are the same and work as a team. It’s always a pleasure to visit the store that’s why I always mentioned the Hays travel to everyone because they will get an excellent service .

Respuesta de Hays Travel - Portsmouth
I came in to book a trip to NY and staff were very helpful especially Trina who did all the searching and found us a great trip

Respuesta de Hays Travel - Portsmouth
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